THE BEST QUALITY and VIBE…read more Have been going to USA for about 2 years. Very few problems, and they addressed those to my benefit. The vibe is relaxed, calming, and a nice break from a chaotic world. I am very low maintenance. I love my natural nails, short and generic. However, the middle finger on my right (dominant) hand breaks regularly. I garden, paint, etc. Usually, I superglue it until I remember to call them. Both Ann and Tim have suggested "acrylic" to me many times. I refuse. Again, I'm pretty "generic" and very "picky". They don't "push" or use high-handed upsell tactics. Yesterday, Tim said: Patty, let's do an acrylic on that one. Just try it out. He didn't even charge me for it!!! So he filed them really short (which is how I like them), and put acrylic on that one nail. It looks exactly like my natural nails. I am shocked (again, a snob about acrylics). Honestly, if you have a problem with USA Nails, you may want to ask yourself: Could I be the issue? 100% recommend this company!

They where friendly and funny.They gave me a really good massage chair.There vibe was funny and…read morecalm.I would recommend

Sal is an expert with regard to color and cuts. Salon atmosphere is very welcoming. I was…read moreextremely satisfied with the service that I received and wouldn't hesitate to provide referrals.

Sal is the best! Always smiling, and does great work. My family has been going to him for years.read more

My manicure, and pedicure were awesome. The young lady who did both was friendly, and did a great…read morejob. Everyone in the salon was very friendly, and professional. The salon was neat, and clean.

Awesome team. Made us laugh. I got what I wanted. They learned Spanish. Overall a great time :)read more

Had to argue to get a legal refund -- disappointing experience…read more I purchased a $100 gift certificate for my mom's birthday in December 2024. When she tried to use it, Serenity Spa claimed it had expired after just 6 months and would only honor half the value, which is actually against Illinois law (gift certificates must be valid for 5 years per 815 ILCS 505/2SS). After pointing this out and escalating, they finally refunded my money to my credit card -- but only after I had to argue and cite the law. I'm relieved I got my money back, but disappointed it took that much effort. I expected better customer service and business practices from a wellness-focused company. I won't be back, and I'd advise others to ask questions before buying a gift here. looking forward to a snappy response on here :)

We did a couple massage for our anniversary. They were so accommodating and so sweet. They did a…read morewonderful job. The place was clean and tidy and decorated well. The girls were just as nice as could be really enjoyed the surface. Definitely will come back again thank you.

I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

This is the only nail salon I keep going back to because they actually take their time, care about…read morenail health and focus on quality. They have a lot of repeat clients who book in advance, so it's best to make an appointment--when you're scheduled, they never rush. If you walk in, they might move a little quicker just because they usually have scheduled bookings. They honor their 2-week no-chip policy on gel nails and don't sneak in any upcharges. Their prices are clearly listed, and everyone is polite and friendly. I never feel awkward or uncomfortable here, which is huge. Consistent, clean, and trustworthy--definitely my go-to spot! **I only do gel polish for hands and feet! I cannot speak to more lavish hand/nail services!

argued with me the whole time I was there that acrylic is better for nails than dip. proceeded to…read moreremove the existing acrylic on my nail. hurt me many times. soaked for just a short time and tried tor remove the acrylic layer by shoving it underneath with a nail tip! hurt me more! I finally got up, paid a small fee and left. NEVER AGAIN! you can see the damage in the one hand. I left before she could hurt my other hand.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

I've been coming here for about half a year now and it's great! Dennis is super friendly and…read morehelpful. Very easy to talk to and a relaxing expereince. He helped me chose a highlight color for my hair and it came out pretty well! $15 for a men's cut is a little more than the $10 some other places charge. But I think the attention, hair wash and Dennis more than make it worth it!

Monday Tuesdays and Wednesday 20o/o if you pay cash it is very amazing because you can get the most…read moreexpensive pedicure with warm stones and paraffins paying cash you get the best treatment I truly love my technician he does not hurt me he does not nip me and Kevin is a true artist with the brush not using the air brush he has done excellent Job they last me longer The place is huge and nice music I lived my pedicure no hurt no cuts best place ever

In town for a family event & last minute needed a basic manicure & pedicure. Called to ask if they…read moreaccepted walk-ins & had availability. I was happy to hear that when I said I could be there in 15 mins it would be no issue. Shops is welcoming & clean. I was promptly greeted & shown to a spa chair for my pedicure. It had been a travel day for me, so the massage chair, foot/leg massage & hot stones were a welcomed treat. After had my manicure & that was just as relaxing. Nails were cleaned up & were refreshed (it had been a bit since I had a proper manicure). I appreciated the care & time Jasmin took with me. If I lived local would certainly visit again & request her. I found the prices to be reasonable & appreciated the discount by using cash, although they do accept credit card, too.

I have been coming to VP Nails for over 10 years, and have always been happy with their service,…read moreuntil lately. The last few times I have been, I've gotten bad quality work done. They were either too thick, not polished to the tip causing them to chip, and this time, I had them done on Tuesday, 2 days ago and one of my nails cracked completely across. I'm not sure if I will be back. Pat

I hope the owners see this. I was honestly quite rude last time I was here because I thought they…read morethought I was going to walk out and not pay- not the case, they just didn't want me to ruin my nails so had me pay early. They do really good quality work, good pricing and are really kind. I'm really sorry to the staff for being rude. You all are great! (I write this from the pedi chair!) Will be my salon of choice from now on.