I can 100% honestly say that you will not only save a minimum of $3,500 by buying through Vipre…read moreAutomotive. but the expertise and experience of the "dynamic duo" of Shamit and Horace is priceless. Everyone knows that the 2nd largest purchase, next to a home, is buying a car. The biggest difference is your home is an investment and your car is NOT. Why someone would buy a new car is beyond me. The moment you drive it off the lot, you are now driving a USED car. As soon as it's titled, you just lost $8k+ depending on the type and price of the vehicle. As for the boys at Vipre Automotive, I have personally bought vehicles from them since 1997. Since then, my family and friends have also had confidence in buying their vehicle through them. Back in the day, I had the opportunity to experience the mad house of the weekly Manheim Auction. That was many years ago when you could assist in transport and witness 1,000s of cars being sold every Friday all year long. It's interesting that you see every dealer in the Mid Atlantic and the Northeast bidding against each other to jack up prices and make a tremendous profit on us, the consumer. They spend a few mins running around with a clip board knowing no matter what they buy, they will sell and make a profit. The significant difference is the BIG dealers Used Car Sales guys aren't dissecting cars nor have the experience of Vipre and they lack the knowledge that Shamit and Horace have. i would bet most of these used car sales managers DO NOT have 30+ years experience nor have a college degrees in Engineering. How about an MBA and prior military experience working on Military Aircraft. With over 60+ years combined experience in the auto industry, including mechanical repair and body work, nothing is slipping by these guys. They actually HAND PICK your vehicle and YOU will never over pay as they pass on more cars that the other dealers. They know what their customers budget is and will not out their reputation on the line for anyone. are gibvling up because they know the avg and majoriety of people. Seems some folks don't even know dealerships make all their money on Used Cars and Service. So you will always pay a minimum of $3-8,000 over the "Black Book aka Trade In Value" for a car they buy. Dealerships will throw warranty's at you and make you think you are getting a better value but the fact is because Vipre only buys 2-3 yr old cars, your still covered on the "Bumper to Bumper" Warranty. That said, brakes, tires, etc arent even covered in a Warranty but Vipre I believe still gives a 90 day warranty on everything. When they get the car back prior to inspection amd getting tags on your "new" car, they've already inspected everything and will install new brakes, new oil change, etc and you dont pay a dollar more. The pics attached are our "new" car and its nicer than we expected. It's important to know it can take one week or several because they aren't going to pulll the trigger unless they are 100% sure it's in amazing condition, one owner, clean car fax and have personally inspected the car before it goes on the auction block. (They've pointed out body work that's not been reported on a CarFax) They also won't over pay so it may take a few weeks and the Lexus we just bought took only 2 weeks. We got everything we wanted including color, fully loaded, luxury package and the only thing we changed our mind in was the interior color. The wife wanted Tan and I wanted low miles and in perfect condition. And the black looks amazing so no regrets. They are always looking for new customers but they aren't desperate for business. WE PAID Vipre A $1,000 fee while the dealer wanted $4,500. Great job guys!!

VIPRE is a good place to buy a used auto, but a bad place to get it repaired. I bought a late…read moremodel Honda hybrid from VIPRE, and have had decent luck with it, but the few times I brought it into them, the bill was always near or above $1,000. In one instance, they charged me $1,200 to replace ONE headlight, and they didn't even fix it correctly- I had to bring it back in because the mechanic hadn't replaced the "igniter". The other headlight went out 2 months later, so I took it to a recommended moonlighter mechanic- he fixed the set-up without fuss for $200, and a year later it's still running strong. I really don't think Shamit and crew are intentionally trying to rip customers off, I just think there's a disconnect between the management and the repair side of the business. And, if you get caught up in that "disconnect", it will cost you thousands of dollars. Shamit has never fixed this issue, so beware to the car owner looking to get a repair. Needless to say, my next used car will probably be purchased at VIPRE, but my repairs will be going elsewhere. Three stars: good cars, bad repair service.

My favorite car dealership, I would recommend it to anyone that's looking for a car and doesn't…read morehave good credit or no credit. They offer good in-house financing too. Give them a call and ask for Ludwin or Richard

If looking for an affordable deal on a car this is def the place to go! I've gone to Fuentes motors…read moreto get oil changes, they've always been extremely nice and professional, they have a wide variety of makes and models to choose from, i would definitely recommend them for your next car purchase.

Drive time DOES NOT register your car for you! They do not tell you this. I called asking where…read moremy new tags were and they said I have to get them myself from the DMV. They don't register cars, and he said I'm sorry no one told you. That's really important information! So if you purchase a car here, no that you have to go get them yourself.

purchased on 9/30/23 and by 10/3/23 check engine light is on. VERY frustrating and a HUGE…read moreinconvenience. Called DriveTime and was told it's a SilverRock claim and to go to their website, pick a location and call for service. First two places i called stated they don't "deal" with SilverRock. Trying a third this morning but to say this is ABSOLUTELY RIDICULOUS is an understatement

friendly professional staff sergio was patient and made sure…read moreeveryone was happy guy, manager, made sure to give the best deal. thank you so much for everything

Beware of unethical practices. Two times in this purchase process this company failed me…read more First, I picked out a car online and calculated exactly how much it would cost. I made an appointment at the Laurel showroom to test drive the car. When I got there they said the car was not there but it will be in 10 minutes. After waiting an hour the car arrived and I took it for a drive on the local roads. When we sat down to do the paperwork there was a $1,500 addition for LoJack. I believe that my hour wait was for them to install it. I told them I didn't want it and I wasn't going to pay for it. They said it was too late. They add LoJack to all their cars. But they would do me a favor and take $500 off. I told them I still didn't want it and I called a family member to come pick me up. It wasn't until my family member arrived that they said they will take another $500 off. I stupidly agreed and purchased the car. Next, a few weeks later, I was driving the car on a high-speed highway and noticed that the car shimmied when I hit the brakes. I called them and asked if they can take a look at it and my salesman told me to make an appointment with their general services. I called but did not get through to a human. I was told I could make appointments online, which I did, but the first appointment was for a week later. When I finally brought my car in they told me I was past the 1,000 mile for their new car warranty. I told them that it was below a thousand miles when I talked to salesman and he told me to make the appointment. They told me I would have to talk to "corporate" to allow me to get my car looked at. I tried. No one would speak to me. No one put me through to anyone who knew anything. I tried many times and got the run around. They had my money and no one cared after that. Definitely avoid this company.

Purchased a car for $4,995.00, deposited $2,500.00 was financed by Credit Acceptance Corporation,…read moregot a approved for $169.99, without my permission they added over $3000 for a warranty, got them to remove that but was financed for over $8000 called Hoffman to find out what happened to my deposit, tried to double talk me, contacted CAC with same question, they claimed not to know what happened to my deposit, stated that the amount financed is what was reported to them by Hoffman brothers. Called Hoffman Brothers back, to find out where my $2,500 deposit went and how is that I owed over $8k on a car sold for $4,995 minus a $2,500 deposit that seems to have evaporated into thin air. After a year of payments I still owe over $1,800.00 don't purchase anything from Hoffman Brothers or get financing from Credit Acceptance Corporation.

Looked up car value on Kelley's Bluebook, got a quote and a couple of dealerships to contact to…read moresell our car in a matter of minutes. One of those suggested places was AutoNations in Laurel, and Michelle Torres the acquisition specialist contacted me via text and email immediately. I was able to make an appointment online. Everything was very convenient. I went in with the car and title. Left with a higher payout than the Kelley Bluebook offer and Carmax offer! Ms. Torres worked quickly, and I so appreciated her professionalism and respectful mannerisms. Thankful for the quick and convenient sale. Thank you, AutoNation. 4 stars mainly for the hour long wait, but that's kind of expected but still long.

Gonna have to rethink my earlier review. The phone system is horrible, it's a decent into a merry…read morego round of "Your call is important to us" recordings from at least 2 systems all throwing back and forth between them. Waiting for an update? The promised tariff rebate check will be deposited anytime now. I live equal distance between dealers at this rate l will think about where l point my car in the future. Getting your car fixed is important, but communication is how any service department is judged. Fail in that, losing customers is following right behind

Nice and clean waiting room with efficient staff. I am waiting comfortably right now with a free…read morecup of coffee and cookies. They also offer hot cocoa, tea and chips. There is a flat screen and free WiFi.

As long as you never ever have to reach the store after the sale....It's a terrific place to buy a…read morecar. If you do, in fact, have to ever call them: and after sale commuication is important to you....then avoid them.

Carmax in Laurel was the worst CarMax I used ever! I've purchased cars previously from CarMax in…read moreother locations, which is why I recommended it to my husband. We first made an appointment and when we arrived, my husband waited over 2 hours for the attendant to tell him they couldn't see him that day. We drove an hour to Laurel because we had an appointment and we're treated like we didnt matter! My husband drove another hour and made a 2nd reservation at the Laurel location. When we came, we waited another 2 hours. Then when I went back to the desk to check the status of our appointment, they said they may not be able to see us today. They did not keep us updated , nor cared how long we drive to get there, and that we had an appointment. Once we walked to our car to leave, they decided to take the white couple that was awaiting behind us. We knew because when we started our car, we saw the attendant get them ready for a test drive. This was the worst customer service ever and I DO NOT RECOMMEND this location to anyone. Very inconsiderate and no customer service! We told the Laurel CarMax location that we actually had a check to purchase a car with and didn't need a loan, and they didn't care. My husband and I ended up going to a dealership, making an appointment, and actually being seen at the time we made the appointment. We walked out of there with our car!

Parts and service NO ONE answers the phone! You don't know…read morewho to call. Automated person answers the phone. So over it!

Headline: A Week in the Shop, More Problems Than Before…read more Kept my elderly mother's Denali for a full week, returned it with more issues than it went in for, blamed her for the damage, and then wanted $200 more just to look at it again -- zero accountability, zero respect. If this is their idea of "service," it means keeping your vehicle for days, sending it back worse, shifting blame to the customer, and charging extra to revisit the same problem -- what a deal.

Bought a 2010 jeep and Paula was amazing. Her husband was a very nice an as well. They went above…read moreand beyond to make sure I was satisfied with my purchase price, extra key and friendly service Looking for a car with low miles for my son. I will purchase another from them if I see something for him.

My terrible experience is with Autoboss Repair shop that is owned by this dealer. I took my car…read morethere for alternator replacement. After I received the car back it has not been the same. The broke the tensioner, pulley, and now my power steering stopped working. STAY AWAY FROM THESE SCAMMERS!