I noticed that my 1st review was over 10 years ago. I am still coming here even though I live in the middle of Montgomery County. They are the ONLY people besides the dealer I take my cars to. read more

Honest, professional people running the place. THey only do what is needed for the car not extra. I have use them for my cars for about 30 years. read more

I love this place they are always so helpful and kind. They do good work for good prices and it's family owned. They have fixed multiple issues with my car and multiple of my family members cars. I went for an oil change and they topped off windshield fluid too. I would 100% recommend this place! They are busy so make sure to call for an appointment and they will get you right read more

I have been a customer of McFadden Service Center, for approximately 4-5 years and have always been pleased with the customer service and mechanical repairs. I find the cost reasonable and staff very knowledgeable & taking the time to answer all questions. On 02/10/2026 l had a trip check and oil change done and Front office staff Ms. Alex and mechanic Mr. Justin, were very friendly, professional and honest. I observed all customers who came into the center were treated very cordial. I have recommended my co-workers and friends to the center and will continue to do so. read more

This place is the best. We drive all the way from Crofton because they are trustworthy, honest, quality people who do a good job. They price fairly and are efficient! I feel like going to repair shops are always nerve racking. You're always afraid it's going to cost more than you can afford. But these guys always put me at ease. read more

McFadden Service Center - Auto Repair Near Me - Laurel, Maryland

Pretty nice people. I've had some bad experiences in the past with car shops because I am a woman, so generally I am wary of taking my car to a shop by myself, but these guys were generally good mechanics and treated me fairly well. They were a little condescending over the phone, telling me I was wrong about my diagnosis of my car and then laughing at me. However, they figured out what was actually wrong and fixed it. A little expensive but overall not a terrible experience. I'd come back. read more

I'm glad I found a place close by that I can trust, they seem reliable and charge a fair price. Great front desk lady too.

Generally speaking i'm pretty skeptical when it comes to auto repair shops. I never know if i'm being taken advantage of, so for that reason I tend to go to the dealer. In this particular case I needed some very minor work done and it was just more convenient to go to a local shop. McFadden's was able to get me in right away and the work was done fairly quickly. The head mechanic (possibly the owner) was friendly and took time to explain what was done. I'll still try them again the next time I need work done. Also the process seem to be very fair. read more

McFadden Service Center - McFadden 's - Auto Repair Near Me - Laurel, Maryland

Excellent service and price. The staff was honest with what the problem was and repaired the car faster than originally estimated. Definitely recommend! read more

I had my shocks and struts replaced a year ago, and my control arm, outer tie rod, and motor mounts replaced two months ago. My suspension was perfect minus the steering wheel being a bit off center. I took it to McFadden Service Center for an alignment expecting the same great experience I saw in all these nice reviews, but I'm starting to think those are family friends or something because the service I received was a different story. I called for a quote and the receptionist was rather helpful. I thought $104 for an alignment was rather pricey, but I decided I'd let it go because you get what you pay for. That was wrong. I took my car in on 12/24/19 for a 10:00AM appointment. I got there on time and was told it would take an hour. I didn't get to leave until 12. Also, I asked for a printout of the before/after so I could see how much the alignment improved my steering, but was told the printer was broken. But either way, my wheels were straight, and I was happy for literally 24 hours before the problems started. The next day, I was driving and the wheel started shaking violently. Being that I was going 60 MPH in highway traffic, this was unsettling to say the least. It lasted for around 15 seconds then stopped. A few minutes later, it happened again, this time I was only going 20 MPH, but the shaking was only slightly less intense. Later that day, I was on the highway again and it resumed, lasting almost the whole ride from DC to Laurel. I parked my car and when I came out to it the next day, the wheel was crooked, like it was about to come off the car. I was able to drive it the few minutes back to the shop, hoping I'd get some help. Comments were made both in the front office and in the garage that implied to me that nobody really took my issue all too seriously. The man who originally worked on my car, Amil, put it back on the lift and said the issue was that I needed a new inner tie rod and strut. He showed me the strut, which looked like it came out of a mount, so I asked him why this wasn't noticed prior to them doing the alignment. He said it was fine before, and that this was a coincidence that the issues happened almost immediately after. I believe in coincidence, but when you work on my wheels, and the suspension is destroyed less than 24 hours later, I'm far more hesitant to write it off so easily. The shop quoted me a price of $383 dollars for just the labor to replace those two parts, which seemed excessive. I found another party willing to do it for 25% of that, which is where I'm taking my car from now on. I asked the owner, James, if he'd be willing to give me another alignment for my troubles, which I wholeheartedly believe his shop caused, and he said "yeah, but I'm going to charge you full price for it." I told him I felt like this was bad business, and he didn't seem to care, which says to me he doesn't care about his customers, just his friends who happen to do business with him. I wasn't asking for free parts, or even labor, because from what i observed, an alignment doesn't require much work on the part of the mechanic other than hooking the car up to the machine, which does most of the work. I'm thankful that I didn't cause an accident, but the fact that this shop failed to notice my strut problem in the first place, blamed it on dumb misfortune, and now refuses even the slightest of concessions, all while having me, a potentially loyal customer, driving an improperly inspected vehicle, creating a hazard to both myself and the millions of families and children I shared the road with in that 24 hours, is the only reason anyone should need to never do business with them again. I'm still hoping James or someone else in charge will do the right thing and provide some form of recourse, but the way I was spoken to earlier tells me that is unlikely. Moreover, I hope you, as a potential customer, take my experience as warning to not do business with McFadden's and save your time and money. read more

McFadden Service Center - Bent wheel - Auto Repair Near Me - Laurel, Maryland

amazing mechanic but wouldn't say the same for their inspections. They take a long time and mess things up in your car so you can fail and take again . everytime i come back there's something else as to why i can't pass . read more

They left a screwdriver under my hood that got wedged in the fan and blew out the motor of the fan. Nobody has opened the hood since they worked on the vehicle, and if it had already been there, they should have seen it. Plus, it would have caused issues long ago. Clearly it happened at McFadden's but they take no responsibility for their error. This error is not only costing me money but majorly affecting a road trip we were supposed to leave on tomorrow. read more

Very helpful and professional. We hope to find as good of a mechanic when we move out of state.

You absolutely could not receive higher quality or more fair-priced (they have a loyalty program, if you ask about it) service anywhere else. I've been taking my cars to McFaddens for 15+ years and absolutely have never been disappointed; James (the owner) even lent me his personal car a couple of times when repairs were going to take longer than I wanted (once, it was a Lexus he had just bought the day before). I now live in Chesapeake, VA for work and when I return back to MD, this is where I take my car. The staff is always friendly and professional, though I do miss James' daughter Alex since she moved onto work for another company after she got married. It's a typical mechanic environment, i.e. no real frills except for FREE fast wi-fi, cable TV and coffee...what more could I ask for when I'm waiting for car to be attended to? When I needed to buy a new car, James recommended what I should purchase and I could not be happier--he seems to know just what each customer should drive as I've heard from other customers he made recommendations to them too when they were ready to purchase. 100% recommend! read more

I have taken my car here in the past and it was fine. However, these folks have proven to be every car owners nightmare. My brother has been a long time customer who spent thousand of dollars last year alone (old honda!) His car overheated and McFadden's told him he just needed a new computer. It took them one month but finally he got it back. the very next day it overheated but this time the engine went nuts. My brother took the car back the next day. They made clear that this must mean a bigger problem and the car was probably dead. Wait - you just charged him $1100 for a part you said would fix the problem and now the engine is shot?! They either completely missed the blown gaskets in the month that they had the car or deliberately charged a long time customer for a part when they knew the engine was blown. Wow. They have refused to refund any part of the $1100. My brother spent many years there, spending considerable money. The work was fine. Until now. So if you are a loyal customer be careful. If they did this to him they will do it to you. I will never bring a car to this nightmare mechanic again. read more

Excellent service from start to finish .... highly recommend this service center If you need help in other areas please see my site www.perfectEOL.com read more

The lady at the front desk is absolutely amazing and smart. She always remembers me! While they might be a tad more expensive, I'd rather go to a place with great customer service, fast results and is a local business. read more

One of the best service centers have four cars that we get Serviced be always feel good I don't have any issues they even have parts for the Ford Explorer 2013 that Academy Ford didn't have in stock! I was gonna have to wait for air compressor from Academy for a month during 100 degree days! but McFadden had it and finished it in a day ! Awesomeness!! read more

Excellent service and honest dealings with a friendly team of pros who don't nickel and dime or try to upsell.

DO NOT GO HERE UNLESS YOU WANT TO BE OUT OF A CAR . I brought my Vechicle here to get serviced . They claimed to fix it but the same problem presented itself the same day but EVEN WORSE . When I brought the car back they continued to say they can't fix the new issue with the car and that the new parts has THAT THEY PUT ON THE CAR, has internal damage. James is unprofessional , Dismisses customer requests. Makes racist remarks. Tells customers to shut up and they will not give you a proper diagonostic of your car . Just stay away . read more

Omg, the best service EVER! Justin and Lydia are the best!!! I had a big nasty tack in my tires, they don't make anymore. I didn't even see this place until my husband realized they were right next to the gas station. They plugged and filled my tire in record time. You guys made my week!!!! Thank you!!! read more

They're a rip off. They over charge you and pocket the money. They want to charge me over $1000 to fix my control arm and tie rod on a 06 car. And crazy bat at the desk is a liar. She pick and choose who she want to be nice to. She think she knows EVERYTHING!! God don't like ugly and she's far from cute! Pure evil!! read more

My first time here and it was a very positive experience! Lydia, Service Assistant, out front checked me in and was extremely pleasant during my three hours there. The work on my Accord was done by James out in the shop. He explained everything very well and clearly loves his job. I was really impressed all around. The lobby is very comfortable with a large TV and fresh coffee. I had never seen a shop with a coffee grinder for fresh beans! Thanks again. I'll be back! read more

Always dependable! They are very knowledgeable and I can trust in their diagnosis and repair of my car troubles. Their prices are competitive and they stand behind their work. I'll never take my cars anywhere else. read more

Totally love this shop! Everything is top notch and honest! And as a woman, that means a lot! I have been taking my vehicles to McFadden's since 2003 and this is the only mechanic that I feel comfortable going to. I know that if James tells me something about my vehicle, he is 100 percent honest about it! This is a very reliable and dependable shop and I highly recommend them! read more

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These guys are top notch and honest to boot! McFadden's is a trusted partner to keep me and my family safe on the road. I met James after I had a flat tire nearby during a snowstorm. He fixed my tire at no charge, and I decided to give him a try the next time I needed car service. That was many years ago, and now I will go nowhere else. It was only after I made McFadden's my auto shop that I dscovered many of my friends are customers too. The staff are courteous and kind, and they really know their stuff. They will go out of their way to make sure everything is fixed, and they will alert me to items that may need fixing down the road, so I can plan for maintenance. Thanks to them, my 2000 Subaru Outback is going strong after nearly 200K miles! Highly recommended! read more

These dudes are awesome. Good people, good service. Been taking my car here since like. . .forever.

I've been going here for several years now after randomly choosing them for an oil change and couldn't be happier. They are the only shop who doesn't try to sell me unnecessary repairs. They are honest and reliable with reasonable pricing as well. They will not charge you for work they didn't do and have no problem starting with the cheapest solution first. They also will tell you if a service can wait awhile or if needs to be done asap. Great customer service! read more

This is the best shop in Laurel. Super friendly. Honest. Courteous. And they always do good work. Every time that I've tried another shop, I regretted it. read more

Stopped in for my scheduled oil change, staff was friendly and service was quick. Id recommend scheduling your service by phone or through their website because they seemed pretty booked. Great service center. read more

My new go to auto shop! Prices are reasonable and I was surprised to find out there's no charge for a general evaluation on my car (i didnt have any repair lights on though). Most places charge a fee. I'll definitely go back. read more

After wasting my money at another mechanic they were able to fix the problem right away. I'm incredibly grateful for finding an honest mechanic. Thank you!!!! read more

I needed to get some work done that was quoted really high at the dealer service center. It was easy to make an appointment and they even helped me to get a really cheap cab to work after I complained about Uber prices! :) Will definitely go again! read more

Excellent & reliable service. Very fair pricing and always complete job in timely fashion. Highly recommend.

Excellent service!! Great with letting you know exactly what's wrong with your car, fixing it and getting you back on the road. Very reasonable. read more

I've been meaning to write this review for a long while now. I've been using McFadden's for a couple years now. It's every man's dream to find an auto repair shop that they can trust and return to over and over again. McFaddens is that shop. James is top notch...I call him my superhero, he lays it all out there for you, he's honest, and he gives you a heads up on repairs that need to be done in the future. There's no padding the bill, you pay for the service they provide, nothing more. They treat me like I have been coming there for 10 years. I have to drive at least 45 minutes each way, but I refuse to try to find a closer place. Both my cars are Luxary Imports and James keeps them on the road. read more

This place is horrible. I would not take a plastic kids big wheel there to get looked at. They charged me almost 1000 dollars to fix my clutch and didn't fix it I went back three times and after they used a plastic zip tie to hold the clutch pin in I was over it. HORRIBLE BUSINESS read more

I just dropped by to see about a simple output sensor job. I stood at the counter for a minute while the young lady talked to her technicians. Eventually, she came back to my question and referred me to AAA up the street. "Yea, go up the street, I heard they're really good with transmission stuff like that." Really? So, what was it? My hair too grey? My job too complicated? Oh, I know now, my skin was too black, that's it. So, I've spent thousands of dollars here, referred numerous friends and now it's, go up the street. I sure do miss his daughters customer service. read more

VERY AMAZING PEOPLE!!!! From sweet Lydia at the front desk to the AWESOME guys doing the heavy work in the back...this shop would be rated 10 STARS if I could!!! I have taken my car here a couple of times and they didn't try to up charge me or add any additional unnecessary services. This is a GREAT auto service center to bring your vehicle to if you want QUALITY work done on your vehicle. I believe customer service is what brings people back and I can tell you the guys (and gal ;) )at McFadden's are top notch! Definitely my go-to shop and will be yours...Go see for yourself!! read more

I visited here based on the previous Yelp reviews, and I'm seriously glad I did. I wish I had known about MSC when I first had trouble with my car running hot. I probably would've saved a lot of money, but oh well. The price for all the crap that was wrong with my car was actually substantially lower than my budget, so I'm grateful for that. The receptionist was very friendly. Actually, all the folks who walked in and out from the garage were very friendly. There isn't much I can say about this place except that I'll be back for the next round of work. I dropped my car off in the morning, and it was ready by lunch time (I work about a quarter-mile from it.). Honest folks who don't want to rip you off. I appreciate that. read more