Yet again, outstanding service from Jiffy Lube! My husband's check engine light came on, and in a…read moremoment of panic, we wanted to make sure the car was safe to drive. We weren't sure where to go, but I remembered the amazing customer service I received during my first oil change here. I called ahead, explained the issue, and they told us to bring the car in--no problem--and that it would only take a few minutes. When we arrived, Tae came out right away to help us. He was kind, professional, answered all our questions, and clearly explained our options. His service was truly appreciated. When I think of this place, integrity and trustworthy come to mind--qualities that mean a lot when dealing with any mechanic. Thank you, Tae, for your excellent service today!

This has been the absolute best experience I've had with any car servicing establishment. The…read moreexcellent customer service is obviously because the manager is amazing. You can tell when a manager appreciates his team and trains them to care about customer service. Thanks to you all, my car is ready for my trip. Blessings to you! Joe (the manager) Joseph Brian Will

I went in yesterday to have my oil changed . Unfortunately it was pretty lousy experience. When I…read morepulled up there was one car ahead of me and there were 4 bays that I think had cars in all of them . I think it took around 10 minutes before I pulled in . The guy helping me tried to add on additional services like filters, a new battery ( this one is 2yrs old ) and flushing the radiator. I appreciated his pointing these things out after I showed him my car had failed inspection for an issue w/ a problem with #4 cylinder and some other things . I declined everything and just went with the oil changed and an additional $4 dollar charge to top off radiator fluid which I thought was part of the $117.00 charge. * no tires checked , no vacuuming, no windows cleaned - noted bc Jiffy Lube does this or at least they used to . Anyway .... The real problem was their card reader couldn't read my debt card. After numerous attempts, and 2 different ppl trying to help, I called my bank . I was on the phone with them for a while and they couldn't see any problem on their end . Unfortunately I didn't bring anything with me except my license and debt card and after what felt like an eternity I finally walked over to Home Depot and bought a lanyard and got cash back . I walked back over and the manager took my payment and she apologized and said they have problems with other cards too . If that's the case they really need to address it or at least let ppl know in advance, post it on their advertising maybe . Fortunately I was off yesterday otherwise I'd have been pissed wasting over an hour there. I think I'll stick with jiffy lube in the future .

Jay did a great job with service recommendations for my vehicle. I appreciate his honesty and ethic.read more

I am truly thankful to have come here. I wish it was under more of a routine heck up rather than…read morehow serious my car issue was. However, my car was diagnosed and the dealership had no choice but to cover my expenses under warranty. The Bowie technician quickly saw my vehicle and gave a thorough diagnostic. The service of quality to fast straight to the point, and reasonable. The diagnostic was a convenient price as well. Thanks again

My vehicle was serviced TWICE within a ten-day period, incurring charges totaling $1,272.06…read more Unfortunately, I was forced to return two days later on June 25th after my check engine light returned. At this time (June 25th), I was informed that my engine was no longer viable--a fact that was not disclosed to me during either visit, despite extensive diagnostics and repairs. On June 13, I was charged $875.64 for a range of services including ignition coil replacement, synthetic oil change, and tire rotation. Then, on June 23, I returned due to continued issues and was charged an additional $396.42 for a valve cover gasket replacement, which would supposedly address the engine issue. The technician noted oil in the spark plugs and a leak from the valve cover gasket, yet failed to inform me that these symptoms likely indicated a more serious engine failure. Had I been properly informed of the engine's condition during the first visit--or even the second--I would not have authorized further repairs. The lack of transparency and failure to diagnose the core issue resulted in unnecessary expenses and lost time. Save your time and money and choose a different mechanic. I am utterly disappointed after patronizing this shop for the last two years. Do better.

Excellent staff! Very helpful and professional. Thorough service…read more Popped my tire a mile a way, came in the shop and they helped me put a donut on asap. Even helped me find a charger for my dying phone. Highly recommend.

I guess many dictionaries have the wrong definition of the word reservation because many places are…read moredoing the opposite of that definition. Merriam-Webster has the word reservation defined as "an arrangement to have something (such as a hotel room) held for one's use." Either way a reservation is much like an appointment, booking, or a commitment. Well, NTB has a new spin on reservation. Background is that my tire caught some nails and with them being new tires I just decided to replace the one that had an issue. I do have warranty for road debri punctures but what do you know that tire place I have the warranty from is not in this area to replace the tire. The first time I made an appointment I get a call from NTB saying that they did not want me waiting long for the confirmed 8AM appointment. I asked them why is there a wait for one tire when I have a 8AM spot secured and that is the time they open. Basically, they did not have enough technicians which makes me wonder why they just did not set the limit or close off the 8AM time slot. I was told it might turn into an all day thing. All day? All day for one tire at a place called NTB Tire and Service. The main job they do is in the title of NTB (National Tire and Battery. I just went ahead and cancelled and setup another date. I scheduled another date once again for 8AM on another Saturday morning. Once again, I get a call saying that they just wanted to let me know plenty of people made 8AM appointments. WTF? Why do you keep accepting appointments and you cannot get to everyone? Then the audacity to say make sure you show up early so we can get to you first. Appointment made at 8AM. NTB opens at 8AM. What is the problem here? I am first. So, I had reservations, see what I did there, after clearly seeing they are unable to manage time. You know one of the simplest things when it comes to one's job and basically life to be aware of time and one's responsibilities. The leery part came when the guy tried to up sale on me saying "You should really get four new tires since your vehicle is all wheel drive. First of all what does that have to do with anything. Second, all the tires only have about 5K miles on them. Then my vehicle is not an all-wheel drive vehicle, and did you not listen to me for what I came here for? A single tire. An obvious mistake and the desire to sell you something that you do not need makes you question do they look at you as customer or as a fool. If you are waiting for the service to finish it is funny because the employees will come into the waiting area and as "You know your car is ready?" No, I did not know that and how would I know that. Not the best experience. First time at this tire place and I am tired of it already.

I have to say it was a pleasure dealing with Admiral Tire & Auto in Bowie, MD. I explained to the…read moreowner Greg that I was new to the area and wanted a reliable auto shop. I'm 72 years old and wanted him to check the car, so I could feel safe driving it. My major concern was a noise whenever I used the steering wheel. Even after paying a lot to my last mechanic last year to fix it. It ended up being nothing but a clamp that was the wrong size coming loose. They could have lied (like most places do) and charged me a lot. But they didn't. They did a few other repairs and my car hasn't run this great in years. Greg thank you for running a company that is trustworth, with excellent mechanics and very reasonably priced. Finally a place that I feel sure won't rip me off. And will deliver excellent service in every way. Job very well done!!!

Let me first start by saying the hard working gentleman that work on the cars are very understand…read moreand professional. Always had great service. Now, for the general manager Bob. He doesn't care about the customers. He changed the prices to some services by doubling the cost and is over charging us and stated that he doesn't care. I was a loyal customer but will start looking at other places.

Replaced my oil and brakes for a very good price will definitely recommend and will be my mechanic…read moreforever!

From the owner: Whether you need a quick oil change, brake work, engine diagnostics, or a full-service inspection,…read moreour experienced mechanics are here to help. No job is too small or too complex—we do it all, and we do it right the first time. Ask about our mobile options! Come see why so many local drivers rely on Rev Up Repairs LLC. Stop by, give us a call, or book an appointment—your car will thank you.

Service was friendly. It was fast and the work done was excellent I will recommend this dealership.read more

Their service department is very good. The negative comments are all about the sales department. As…read moreI'm moving away from this area, I'd like to share my funny experience on 2021. I was looking for a new Frontier. Their sales manager treated me as if I were a fool and made up all the bullshit. 1. I had a car with out of state license plate, potentially for trading in. I knew out of state license didn't matter for trading in in Maryland. I wanted to double check with them. The manager said out of state car couldn't get state tax exemption. Then, I showed him some online resources said it didn't matter. The manager behaved as if this was something new and he hasn't got time to be familiar with yet. Ironically, the online resources were posted over ten years ago. 2. The man tried to justify nearly 10k mark up. He said he could gave me a life time free service. I said I knew Nissan service wasn't expensive at all. He then said "listen, buying a car is about a long term relationship with a dealership." I was laughing in my mind "ok, continue with your bullshit. You will never get my business by treating me like a fool. You find someone to build your relationship." A few days later, their sales contacted me and told me they could waive the mark up for me...

Amazing communication! Luckily he had an opening the next evening and we were able to scheduled the…read moretime. Very honest and I was happy with the experience.

I'm so happy that I went with this mobile service to replace my brakes at home. This was such a…read moregreat experience and he offered quality service. He was such a pleasure to work with. I'll be using him for other auto services in the future.

I am not sure what's going on with the name change to "Group 1" Toyota of Bowie, but this place has…read moregone downhill fast. The only thing that keeps me coming back is that I like my service advisor. For starters, my appointment was booked by Ana (the AI bot) that booked me under the wrong customer name. I was also assigned a new service advisor, which led to a lot of confusion when I first got there. I came for a routine service and somehow was stuck here for 5 hours. Service here used to be fast and efficient so I've always waited onsite for my car. The customer coffee area are was filthy and not stocked. They removed the microwave which I always used. When i first got there I said my low tire pressure light had just turned on and that I would like it fixed during my service. They did the standard service, tire rotation, and inspection, and sent me a long list of "critical" items to get fixed. Some of them were not critical but I had a few things addressed as I typically do. After 5 hours I got my car back and the low pressure light still on. I was honestly so irritated by how long it took and how much money I spent that I didnt even bother to say anything. I didn't want to be there for another few hours. Now I'm questioning if they actually did the service I paid for. My tire light is still on to this day.

if I could give zero stars I would. I have no problem with our service Rep Danny K. He has been a…read moreshining star in their lost universe. The service managers don't seem to care that they had my car sitting there torn apart and unable to use for seven months waiting on a part. i will never purchase another vehicle from that dealer or Toyota again.

I had a fantastic experience with Bowie Auto Clinic! They did an excellent job on my Toyota…read more4Runner's brakes, and the entire process was smooth and professional from start to finish. What really stood out was their communication. They kept me informed throughout the repair, provided updates on the progress, and let me know exactly when my car would be ready for pickup. The work was done right, on time, and with great attention to detail. It's refreshing to find an auto repair shop you can trust. I highly recommend Bowie Auto Clinic to anyone looking for quality work, honest communication, and great customer service. I'll definitely be coming back for any future repairs!

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!