The folks at this garage are very nice, and helpful. They did a great job on my car for a…read morereasonable price.

I returned my car to Pugh Garage after 8 months regarding tire rod replacement. Another mechanic…read morenoticed an inconsistency when looking at the receipt for work done at Pugh in February vs the parts on my actual car. Pugh was the ONLY shop I used for this repair. I also have documentation showing that I purchased specific Mevotech tie-rod ends (MS86633 and MS86634) for my vehicle and provided them for installation. However, the tie rods currently on my vehicle do not appear to match the parts I purchased and provided to Pugh. When I brought this concern back to Pugh, they blamed other mechanics rather than taking accountability. The other shop did NOT perform any tie-rod work, and I provided receipts to confirm this upon Pugh Garage's request. I understand 8 months is a long time but I would not know there are mismatched parts on my vehicle until having to bring my car for other repairs to a new shop. I wasted time and gas just to leave without a resolution. My advice is to take pictures of the parts you provide and have the work independently checked afterward. It seems as thought they expected me to have seen they did not complete their work prior to now as if I would have had reason to go looking under my car like a mechanic when that is not my profession.

I highly recommend Genuine Auto Repair! Jorge was awesome to work with- very transparent, honest…read moreand detailed/thorough. (I asked a million questions... and he was so patient) He repaired my transmission, alternator and a few other things on my second vehicle which had been parked for a while. Thanks to Jorge, and Arturo my vehicle is up and running like brand new again! Definitely check them out for all service needs! I would give ten stars if I could!

I had an unpleasant incident with Jorge as he broke my bolt for oil pan and has been taking my car…read moreon his errands. I no take my car to him and DO NOT recommend him!!!

After going to the dealership and not getting an accurate assessment of what might be wrong with my…read morecar's AC, I reached out to Jhingo, who was referred by a close friend. We talked on the phone first, where he was attentive to my concerns in trying to pre-diagnose the issue beforehand. After talking with him, I felt comfortable proceeding with him doing the work because he seemed honest, fair and transparent. After taking my car, I get a call back the next day with a full diagnostic reportof what was wrong and why. He assured me the work would be completed and he kept to the schedule of when the car would be ready. I'm happy with the results and my car is kicking out some of the coldest AC. According to Jhingo, I'd have to go to the north pole if I wanted it any colder LOL!!! It took me almost 10 years of living in the DMV to find a go to knowledgeable mechanic who actually teaches you and felt trustworthy. Better late than never!

Unexpectedly, my car engine had a leak that caused some smoking under the hood. I drive a Chevrolet…read morecar (2012). I was further away from my dealership so that I could not have it towed but luckily one of my friends was with me and recommended her handy mechanic whose shop was closer than the dealership. Mr. Jhingo not only stayed open to ensure that someone was there to look at my car expeditiously (and on a weekend) but he was responsive, identified the source of the link quickly and gave me a very reasonable quote. I will definitely recommend him again as he did quality work and was able to make repairs on my vehicle beyond my expectations. I will take my car to him for routine maintenance as well.

My car was brought here by pure circumstance, and it ended up working out wonderfully. My car was…read moredropped off on a Sunday when they were not open, and as soon as they opened on monday, they called me to check in and get the situation. They told me they didn't sell tires at first, which I didn't know, but I told them they would hear from me with updates as the day progressed. When I called them to let them know when I would be coming, they said "see you soon", and greeted me warmly once they were done with something in the garage. They said they could take care of my car within the hour, and I was thrilled!! I didn't use my own car to get there, so I had to do some coordinating first, but as soon as I got back, the car was done within 10 minutes, I paid what I found to be a great price, and I was on my way. If not for the situation I was in, I would not have found them. I would definitely recommend! By the way, they have the coolest mural in the garage.

The shop owner claims I showed up before they finished working on the vehicle. This is not true…read morethey told me my car was ready and that it was just being taken on a test drive. I arrived at the shop 20-30 min after that phone call and found that the car would not start when I arrived. As mentioned previously the car was running and was driven to their shop and had to be towed out. The owner states they would like to handle this offline. As stated they will not return my calls and in the time it took to write that response he could have called me but did not. They did not charge me (I would hope not after damaging my car and performing unauthorized work) but it cost me $1200 to just to repair the damage they caused. The receipt is attached. I don't want anything from them at this point beyond admitting their mistakes and an apology for damaging my car and lying to me about it. But I know that's not going to happen so I just want to warn others to beware of this shop. Use their services at your own risk.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

No, I would not recommend this shop. I went there because my engine light came on code P0411…read moreair-injection parts and the HVAC actuator. I was filing a claim through Endurance. The shop kept giving me quotes over the phone until I asked for a quote breakdown for what endurance was covering and what my responsibility would be. They come back and said by the way there are additional parts that Endurance is not covering so therefore you're gonna have to pay for them out-of-pocket the overall total was almost $2000 and Endurance was paying an additional $1035 they added additional work that didn't have anything to do with the P0411 code. I asked Andrew the Service Writer that I was dealing with up front how much would the diagnosed will cost me if Endurance declined the claim, he quoted $175. After the back-and-forth with him and he told me that he called me back regarding the HVAC issue (he never called me back) I had to go all the way over to the shop because he said he couldn't diagnose the issue and the pricing kept changing, I did not trust them working on my car. In the breakdown document the diagnostic was $93. Andrew said since I am not getting the work done I had to pay $355. When I got there to pickup my car he charged $310 for 2 hours to diagnose.

Randy is always on point! Excellent work and very knowledgeable in what he is doing and fair! Well…read moredone sir!

after using local gas station mechanics i have learned my lesson, those guys are fine for brakes…read moreand oil changes period. now if you have a code problem please go see randy and the techs at beltsville garage they have the modern diagnostic computers to solve and fix your car at a fair price, i am very happy with there work and i am one who knows something about cars. trust me you will be glad you went to see them. sincerely, b. copperthite 2002 grand prix gt ignition control module replacement

Went here for a quick safety inspection. On the way there, like literally a block away, I was…read moreattacked by a Langley Park pothole... So they failed me but explained that only because of a gash in the tire. So I took it to another place and got that handled, came back and was out the door with a Pass receipt. Great service all the way through!

Do NOT take your car for Maryland State inspection!! They…read morewill charge you $120 and find minor (not safety related issue) to fail you.

Brought in for some repair and routine service. Very nice to deal with, let me know all the costs…read morein advance. Well done and right on time.

I brought my car in for an estimate from a minor fender bender and was shocked by how we were…read moretreated. The receptionist's behavior toward me and my family was blatantly unprofessional and came across as openly racist. From the moment we checked in, her tone was dismissive and condescending, and she made remarks that made us feel unwelcome and disrespected. On top of the disrespect the office was disgusting, smelly and very dusty. I will not be returning, and I strongly urge management to address this behavior immediately so no one else has to go through what we experienced.