I've been going to Dr. Auto for two years, and every visit has been outstanding. Their customer…read moreservice is consistently excellent, and the quality of work on my car is always top tier. I truly trust them with my vehicle.

It pains me to write this review as I have been a very VERY loyal customer to Dr Auto Repair for…read moremany years. Today, however, crossed a line for me and I am compelled to leave this feedback for others. I took my vehicle in for brake work and in usual fashion, the shop turned around the repairs quickly. My issue was with my pick up today and what transpired thereafter (resulting in being awoken from a nap to banging on my door by shop workers). Context and back story here is I am in the IT industry and had a late night software deployment last night. I dropped my kids off this morning at day care (my wife has been out of town at this point on travel for a few weeks, so i am extra tired) and then made my way via uber over to the shop to pick up my vehicle. Upon arriving (I was paying by cash), I told the shop who i was, what vehicle i was picking up - and was told the bill was already taken care of, and that I was all set and good to go. Now here's the key detail - My truck which was serviced was boxed in, thus in order for me to get it out in the first place, another vehicle had to be moved by the shop (not by me), which they did. As I was driving home, I had a call for something pertaining to my software release from the earlier morning come up, and during that call missed a call from the shop. Upon returning home I took a nap since I had a late night of work + exhaustion from the kids. I was awoken not too long after by banging on my door (not just once, multiple times; which awoke me from an upstairs room). When I went to open my door I was confronted by shop workers, and told that I left without paying (and the way they were grilling me; on purpose). I told them I was told the bill was taken care of and good to go. I went through the details of everything that happened, and realized that there was a mix up where it was thought I was a different customer (which is fine, mistakes happen). I gladly paid immediately after there was a clarification. However, I was very very put off by the shop's tactics and intent to portray this as if I knowingly and intentionally did something wrong here. Even after explaining what happened, one of the two of the workers that came out continued to bash me as if I maliciously did this. The kicker about all of this. The work for my vehicle had not been fully completed at the time of pick up. I called back to speak with Mr. Al (who is very nice) and explained what happened and he agreed there was a misunderstanding. It was then called out to me that I needed to bring the vehicle back to complete the remaining work. I never received a receipt for the transaction, and was never apologized to by the workers that came out to gang up over the misunderstanding. I am big on loyalty and customer satisfaction, and this entire experience has soured me to this shop and/or recommending it to others in the future. All it would have taken is giving a listen with an open ear, vs assuming that I somehow moved the vehicles boxing the vehicle in myself in order to somehow move the vehicle without visiting the office for payment and get the key (which i did), then being told I was all set and good to go. I want to stress Mr. Al is a very nice man and apologized on behalf of the workers that came out, however this experience has left me upset all day given the assumption that I had ill intent after being a loyal returning customer for all of these years. UPDATE: I should add, the shop has done work for free on my vehicles before, and Vincent said the mechanic noticed something and fixed it, so 'happy birthday'. According to them I should have probably asked then who paid for that too (and you can see how I would think things were set if told the bill was taken care of). In this instance my vehicle was released to me after I told them the specific make/model (not that i was picking up a pickup truck) - The other pickup truck was completely different make/model. The accusatory nature when coming to my home and banging on my door was borderline harassment and my reaction to the entire situation would have been different if it was approached more neutral as "Hey, there was a misunderstanding we got the vehicles confused despite telling you it was paid for", not "YOU DIDN'T PAY, WHAT IS WRONG WITH YOU". I started going to this shop during the pandemic SEEKING out ways to support black businesses. Never in a million years would I have thought the business would treat me as if I am a criminal after having been a loyal customer for many years prior to this incident and never once having any issue or experience like this. I have had 2 vehicles services here well over 10 times in total or more - yet am treated like this..

Excellent service! Highly recommend…read more I spoke with Eddie and he was knowledgeable and fantastic with servicing my vehicle

Eddie is amazing!! The service was absolutely amazing and thoroughly completed. I needed a new…read morewater pump and the pricing was very fair and not overpriced. I ended up leaving my old mechanic based on his location and Eddie's new location to my home. There has been no disappointment. I recommend him to anyone.

I paid money for caliber brakes rooters in October. My brakes are to the ground. No one can check…read morerobbery. They will be reported

From the owner: In store only services J&M Auto repair,We specialize in…read morecomplete engine and transmission repair and replacement for all makes and models. Our team is professional and reliable. Our business model is based on accuracy, speed and rubust solutions and other to save you time and money. As a full service auto shop, fast lube business to expedite your oil Change, and other professional services. We run a clean professional shop.Our team also combines advanced diagnostic technology with years of hands‑on expertise to deliver reliable, long‑lasting results. Whether it’s a minor repair, a full rebuild, or a complete replacement, we ensure every job meets the highest standards of performance and safety. We are committed to honest assessments, quality workmanship, and fast turnaround times, helping customers get back on the road with confidence. From routine maintenance to complex powertrain solutions, we provide dependable service you can trust. Call us or visit us today.

This review is in regard to services for the Maryland State safety inspection and specifically for…read moreelectronic cars. Simply put: Please find another location. I've had to inspect two cars in Maryland during my time living here and this experience was the worst. They don't value your time and the cost of simple repairs are ridiculous. The initial inspection was fine. They found two cosmetic issues with the car that I had to be fixed. Both on the exterior of the car. One, for example, was the rear wiper blade. So the car fails, which is understandable. If your vehicle happens to fail, please do your research and compare cost for ANY fixes. For example, my back windshield wiper failed because it "smudges a little". I found that debatable however I didn't push on the issue. They told me to replace it they would have to (1) order the part which would take a day or two to arrive, and (2) the cost was $25+. I found that same wiper blade at the local AutoZone for $12 right after I left. And for anyone with the front two windows tinted on their vehicle, for window tint removal, they charge $150 which is absurd and overpriced. As for respecting customers time, they do not. I called on Monday to verify that the inspector would be available on Tuesday morning to reinspect my vehicle. I was told he would be in and that my appointment would be at 8AM when they open. I arrive at 7:55 AM and check in for my appointment. Do you know that I sat in the waiting room for 40 minutes before they decided to tell me that the inspector would not be coming to work that day? I wasted 40 minutes of my time when I could have left and rescheduled. The reinspection was rescheduled for the following day, again at 8 AM. This time I called the front desk before arriving to ensure that the inspector was indeed at work. Not surprised, I was told the inspector was "on his way to work" and that he " lived very far." I digress... To reinspect two cosmetic changes on my car, I sat in the waiting room for over an hour. I had to go to the front desk to ask for status of my car before they finished 15 minutes later. I am thankful that my car successfully inspected. However, I would not return to this location.

Went here to get my lights looked at they were trying to charge me $2000+ saying I needed to…read morereplace the whole headlight bay. Found out that's dealership pricing. I went somewhere else only to find out it was just the wrong bulbs that needed to change not the bay as a whole. I walked in a lady by myself and of course got over charged and a whole run around about my car not fair and over charged. If I want dealership prices I can just go to the dealership

best gas station ever, the cashier was so sweet and nice!! I would clean a little more but overall…read moreit was a very nice shell compared to the other ones

The cashier wouldn't take my 5 dollar bill because it was torn. I know for a fact if he deposit…read moremoney in the bank that they would've accepted it. I went to the bank and they just swapped it out. I only go to Shell for my gas and it just seems like the customer service is just getting worse.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

This review is for the auto service side of the business (brakes, transmissions, etc.), not the…read morebody shop (paint, collision, etc.). Unfortunately, our experience with the team here was disappointing. There appeared to be a lack of internal communication, which created confusion and unnecessary complications during a time-sensitive situation. We initially brought in our vehicle and received guidance from one of the mechanics on how to proceed. When we returned at a later time to pick up the vehicle, we encountered a different staff member who was unprofessional and released the vehicle without providing a quote for the recommended services. Subsequently, another staff member took an approach that directly contradicted the original plan discussed, which ultimately made things more expensive and confusing. When we returned once again, we were given a paper quote that was significantly higher--by several thousand dollars--than what was originally communicated via text. Due to the inconsistency, poor communication, and overall frustration, we chose not to move forward with their services. It was a costly and stressful experience, and we would not recommend this shop to others.

Did a head gasket job in here. One bolt was extremely over tightened causing crack in the engine…read moreblock. Now the engine suck air and leak oil through this crack. Engine block replacement only can solve the issue. Be aware of dealing with this shop

Had my car for a week and returned car with new issues, including alignment and warning sensors on…read moredash. Air shocks were bottomed out also. Missing engine cover tabs. Won't ever go back!!

Excellent job fixing my window regulator! I will definitely be back for any other auto body needs…read more Fair price and thorough job!

I highly recommend Chris at Pedlar's Auto Body for any auto body work you may need. I submitted a…read morerequest on Yelp and several companies responded after I submitted photos. He was very honest about what needed to be done before he even saw my car. He's polite, courteous and very knowledgeable about car repair. I highly recommend him, you will not be disappointed!

I had a great experience today at this Just Tires. I was greeted very politely by the gentleman at…read morethe front desk. I came in for 4 new tires, and I was explained the difference in pricing and what is covered with the warranty. The manager Len is top notch! He came out to the waiting area and, he greeted customers, asked us if we wanted any refreshments (water and coffee). He made sure everyone was ok, I was very impressed. I was really pleased with the way I was treated. The waiting area is clean, the AC was on, which was great because today was very hot .Even the restroom was clean and tidy! There are several plazas near by to kill time to walk around in if you don't want to wait in the waiting area. I will definitely be back in 6 months to check my alignment.

Friendly staff helped me in a timely fashion. Able to order my tires same day . I wish they had…read moremultiple front desk employees to move the line a bit faster but other than that great service!

My recent buying experience at Darcars Jeep New Carrollton was one of the best car buying…read moreexperiences I've ever had. This was the 25th vehicle I've purchased in my life and was better than my prior excellent experiences with Mercedes, Acura and Infiniti. My initial contact was with sales person Caesy Rivera by phone and he was very informative about the Darcars pricing strategy and verifying the 2020 Grand Cherokee High Altitude (w/5.7L Hemi) I was interested in was available. I was unable to travel the 1.5 hours to the dealership till this past Friday (9 Oct). Upon arrival and after being introduced to sales managers Frankie and Tim, Caesy explained features of the vehicle (this was my first time driving a Grand Cherokee) and the basic outline of where we were going on the test drive. The Grand Cherokee was quite impressive. Upon return to the dealership, Caesy provided the dealerships initial sales write up. I was impressed with their first offer on the F150 I was trading in. The Darcar sales price of the Grand Cherokee was quite fair based upon my several weeks of research. After a brief discussion with Frankie (Semper Fi!), we were able to come to an acceptable compromise on pricing of both the Grand Cherokee and my F150 trade in. This occurred in less than 5 minutes of start of negotiations! Amazing!!! To add more greatness to this transaction, when I met with Andrew in F & I, he was prepared for me, had pertinent documents laid out and explained extended warranty options. I already had pre-approved financing with my bank, so that merely streamlined the process. Andrew was very professional - as are all of the folks I interacted with at Darcars New Carrollton! The vast inventory selection (they were the only dealer within 75 miles with Hemi powered High Altitudes - and they had four of them) and wonderful sales professionals at Darcars New Carrollton certainly made my 1.5 hour drive each way well worth the effort and time invested.

I bought a 2025 Toyota Tacoma, and the windshield was cracked; I was told it would be replaced, but…read moretwo months have passed and they never returned my calls. The woman who sold it to me is named Dulce--she is from Santo Domingo--and I had a very bad experience with her.