I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either really low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future. read more

If I could give O stars I would. DO NOT TAKE YOUR VEHICLE HERE.. I originally brought my vehicle in for a faulty catalytic converter that was put on by someone else, I let them order a new catalytic converter & change it so I could have "the warranty" BIG MISTAKE. Since then I've brought my vehicle back 4 times. Fast forward to 11/21 I had my vehicle TOWED in because the check engine light started to flash (as shown in video) I originally dealt with Steven, that's whom I dealt with the whole time since bringing my car there, days went by, then I called twice since I didn't hear any updates as to what was going on, allegedly Steven was out sick so I spoke with James who would tell me what he thinks I wanna hear & give me the run around, weeks went by I called AGAIN, spoke with Steven, this time he told me "he doesn't know anything about the vehicle James is dealing with it & he's not in at the moment" at this point I'm started to get pissed, so I decided to pop up there 12/18 since there has been poor communication on what is going on with the vehicle. When I get there Steven tells me they still don't know why the car is misfiring or the check engine light is blinking. I had my car TOWED in at 163,538 miles(as pictured in video), when I got the car back 12/18 it was 163,615(as pictured) with NO GAS IN THE CAR & that is 77 MILES OVER. I understand that a mechanic had to drive the car around to figure out what's going on but 77 MILES IS COMPLETELY INSANE & UNACCEPTABLE!!! At this point I'm starting to think these are a bunch of basement mechanics they are only good for oil changes, brakes & rotors (the basic stuff) that's just driving people vehicles around & not really fixing anything. The worst experience ever I should've known having to go back 3x's for the same issue. Don't waste your time. read more

Mr. Automotive - The mileage when I got the car back, now with a steady check engine light on & no gas - Auto Repair Near Me - Lanham, Maryland

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Fast service at a fair price when my brake caliper seized up during family vacation (Mazda CX-5). Same day service, clearly explained. I'm a "car guy" and know my stuff. If I lived in the area I'd go back without hesitation. read more

Great service! Worked with me wonderfully as I had traveled to the area to assist my daughter with car repairs.

My second time here and they are always kind polite and get the work done fast. I've come both times due to tire issues and they were very helpful. read more

My Tire was going flat via a slow leak - and was able to pull in and the staff was able to repair and get me back on the road and to work on time. What Great Customer Service - will recommend to everyone!! read more

After first giving this business a try at replacing the headlights on my 2012 Cadillac SRX, I was so pleased with the outcome and customer service. Quick, efficient, patient, No Haggling, informative, and always helpful, are just a few descriptors for Mr. Automotive. After a great experience, I decided to give them a call for my a/c. It's been pretty uncomfortable. They were able to address the problem immediately and fix it without any drama. I felt confident with their help. I'm definitely a kept customer... telling many about their services. Grateful to have them in the community! read more

It doesn't matter what my issue is they always figure it out. But what I love most is the family vibe and care that they show, not only taking care of my vehicle but taking care of me. They are reasonably priced, professional, and personable. They were close by when I had an emergency, recommended by a friend. They're an hour away from my home but because of their world class customer service I always bring my vehicle to Mr. Automotive when I have an issue. Thanks Steven for always walking me through the problem and working with me. read more

I had a CarAdvise appt set for 9am and the driver who brought the car into Mr. Automotive, was in and out and had no issues with the process. read more

I found them after coming off the beltway because my car felt like it was sliding. Thank you For everything I know, It wasn't a lot but you made my drive home safe. Thank you James for putting air in my tires and educating me on some car things. The team of Mechanics were very pleasant. All I can say is THANK YALL KEEP UP THE GREAT WORK AND FRIENDLY ATTITUDES read more

I've been coming here since 2013 and have taken my Toyota & Nissan here for everything. These are the only mechanics I trust. I know they won't take advantage of me because I'm a woman who doesn't know anything about cars. They've done everything from my oil changes, tire changes (James even helped me pick which tires were best for the car), brakes, to even when my car has made funny noises/started acting up. I highly recommend. read more

BEWARE of questionable business practices. Brought my vehicle in with prediagnosed bearing assembly quote and asked them to do the work because my 20+ year reliable mechanic had an out of country emergency and was not available. The mechanic test drove my vehicle and stated he couldn't tell what the problem was but, he could START WITH fixing the bearing assembly and go from there. He stated the vehicle didn't feel like it had a bearing assembly issue. I'm trying to figure out why he would fix something he couldn't diagnose as the problem so I called my husband and asked the mechanic to tell my husband what he just told me. The mechanic took the phone and walked out of the lobby to speak to my husband and, you guessed it, told my husband a different story than he had just told me. Said he had to put the vehicle on the lift to figure out what the problem was before he could repair anything. My husband said run, don't walk out of there, he doesn't know how to diagnose a simple repair. I took my vehicle to Tuxedo Auto Service. The problem was exactly as my original mechanic diagnosed and the repair cost was too. When a mechanic says they will start fixing things and see what happens they will fix one thing and break something else. When a mechanic says he can't figure out a simple wheel assembly that's already been diagnosed and goes outside so you can't hear him tell your husband something else that's dishonest behavior. When a mechanic wants to fix an issue that he hasn't diagnosed, you're about to be taken for a ride. THIS location is not affiliated with MR Auto in Kensington MD. Jose at MR Auto in Kensington is very honest. I do not recommend this Lanham repair service. I almost got ripped off. If I didn't already know what needed repaired I wouldn't have known to take my vehicle somewhere else. read more

I had a power steering pump installed and it leaked very badly . I brought it back and was told the pump could be faulty. They called me later and told me they fixed the leak, however nothing changed. I opened the hood and power steering fluid was all over the lower engine bay. I then took the car to another shop who fixed the leak. Very deceptive service. read more

This place was the worst ever! , they told me 3 hours when I dropped it off just for them to change the timing belt , then they said 6 hour then 9 hours , bruh they close at 6pm they had my car for the whole work shift , they are the worst ! , don't do here! read more

My car battery died while I was at Red Lobster right up the street. I walked here and talked to a friendly employee that helped me out with a jump box. I couldn't have asked for a better experience. Extremely thankful! read more

This place is a rip off.. I bought my car in, just to get it looked at, they seen the problem (fan was blowing cold air, and they stated I needed Antifreeze) they work on it, and when I got my car back, my car was still having problems. I spend over $1200, just to get my heater holes fix, and the fan and I'm still having problems with my vehicle. Still over heating, and now there is no heat coming out the vents. This place will have you spend so much money, with no good results coming out of it! read more

Great service and fair prices. I first went because it was the closest auto shop when my car stopped starting. They were extremely friendly and helped me get my kids in my brothers car. I highly recommend this shop read more

DO NOT DO NOT BRING YOUR CAR TO MR. AUTOMOTIVE!!! My first experience with this shop two(2) years ago was good. I interacted with a person name Andy who was a total gentleman. He is no longer there. Its been a total decline since that day. This feedback is based on several follow up appointments that have been absolutely disastrous! This place is the worse car repair shops I have ever been to in my life. The mechanics are not very well trained and truthfully don't know how to work on cars. They are very very dishonest and you need to be extremely careful with bringing your car to them. James the owner/manager is a straight up liar. My car went in for repairs and came out with damages that were not present when the car was handed over to them. They have had my vehicle for weeks on end. They do not call you and are constantly running around in circles giving excuses. In once incident, they severely damage the front end of my car and actually tried to hide it. I discovered the damages a few hours after getting my car back by accident. They did not disclose the damage and only admitted it after I confronted them with the issues. James talks and talks but he is making things up as he goes. Steven the day manager is equally incompetent and rude on the phone. He is not managing and does not follow through. I believe him and James conspire and lie to customers. I WILL BE REPORTING THEM TO THE BBB. I BEG ANYONE READING THIS DO NOT BRING YOUR CAR TO MR. AUTOMOTIVE. PLEASE STAY AWAY!!!! read more

Home safe and sound thanks to Mark and Mr. Automotive!! I live in Fairfax VA and I hate the beltway. We were coming back from a camping trip at the beach, and of course it's 2:00 PM in July just getting off of 50 and onto the Beltway and my RV travel trailer tire blows. Thank Goodness we were right next to an exit and pulled off safely to the nearby side road in front of Red Lobster/Burger King. My tire was shredded, the rim was dented, but we were safe off the Beltway. We walked up to Mr. Automotive and Mark said "Sure, I'll come take a look and see what we can do". I had a spare and Mark brought down the heavy duty jack, changed our tire for us and said "No Charge, glad I could help!"..... AMAZING!! Of course we tipped Mark and went to Mr. Automotive and offered to pay for Mark's services. The team checked all our tires, sent us on our way and we made it home safe and sound. I truly can't say Thank You Enough to Mark and Mr. Automotive! Great Honest Guys! read more