Dr. Auto Repair saved me a lot of money. One nationally known auto service in Forestville gave me a…read more$1,600 quote. Two blocks down the road, a mom and pop shop brought it down to $1,200, but they lied about me needing a radiator. I took it to Dr. Auto who tested my radiator and shock absorbers. No work was needed.

Brought my car here to have it diagnosed because it was not starting. I was told I needed a new…read moreengine, took it to another shop and they replaced my spark plugs and the car drives like new. They wanted to charge me $4600 to replace a motor when the other shop charged me $175 for 4 spark plugs.

Eddie is a highly responsive mechanic who operates with integrity. I took my car to him because I…read moresuspected it had suspension issues (the wheel would shake at high speeds, etc). The day I brought my car to him, it was raining so he suggested we not try top speeds in the rain and asked if I could leave the car with him. The next day he text me immediately to update me on the condition of the car and what needed to be done. One issue was the front tires needed replacing (they don't do tires) so he gave me recommendations on where to get cost effective replacements and advised me on other possible replacements. When I inquired around what could wait vs. immediate needs he was transparent and told me what was a now fix even if it didn't put money in his pocket (like the tires). I'd definitely trust him with any future work. He seems to care more about your safety than just making a buck. Never tried to upsell me on anything and explained each step. Transparent. Ethical. Fair pricing.

After two other estimates, I found Eddie's to be the fairest price and the best value. He does…read moretruly excellent work & came in on budget and a day ahead of the estimate time. The quality of his work is excellent, the paint matched perfectly. He vacuumed the inside of the car and fixed some loose trim around a window that I was not even aware of. Mr. Eddie seems to love his work and it shows. He is very respectful of disabled people and women and will not take advantage of them at all, in-line so many others in the industry. I would highly recommend him to anyone.

I brought my 2014 car for tire service, after I realized driving on 495, that the tire was either…read morereally low or flat. The gentleman running the front desk was professionally charismatic and knowledgeable. Without an appointment, he took me right away, within 5 minutes. He put one of his mechanics on it and within another 10 minutes, they found the nail and patched it up. 20 minutes later, I was back on road, after paying the $20 fee, heading to work. I know at other places, it would have taken "all-day" to be seen without an appointment. I really appreciated their care and timely response, and costs I paid for the service. I felt like a valued customer and will return for other services in the future.

If I could give O stars I would. DO NOT TAKE YOUR VEHICLE HERE.. I originally brought my vehicle in…read morefor a faulty catalytic converter that was put on by someone else, I let them order a new catalytic converter & change it so I could have "the warranty" BIG MISTAKE. Since then I've brought my vehicle back 4 times. Fast forward to 11/21 I had my vehicle TOWED in because the check engine light started to flash (as shown in video) I originally dealt with Steven, that's whom I dealt with the whole time since bringing my car there, days went by, then I called twice since I didn't hear any updates as to what was going on, allegedly Steven was out sick so I spoke with James who would tell me what he thinks I wanna hear & give me the run around, weeks went by I called AGAIN, spoke with Steven, this time he told me "he doesn't know anything about the vehicle James is dealing with it & he's not in at the moment" at this point I'm started to get pissed, so I decided to pop up there 12/18 since there has been poor communication on what is going on with the vehicle. When I get there Steven tells me they still don't know why the car is misfiring or the check engine light is blinking. I had my car TOWED in at 163,538 miles(as pictured in video), when I got the car back 12/18 it was 163,615(as pictured) with NO GAS IN THE CAR & that is 77 MILES OVER. I understand that a mechanic had to drive the car around to figure out what's going on but 77 MILES IS COMPLETELY INSANE & UNACCEPTABLE!!! At this point I'm starting to think these are a bunch of basement mechanics they are only good for oil changes, brakes & rotors (the basic stuff) that's just driving people vehicles around & not really fixing anything. The worst experience ever I should've known having to go back 3x's for the same issue. Don't waste your time.

I paid money for caliber brakes rooters in October. My brakes are to the ground. No one can check…read morerobbery. They will be reported

From the owner: Hands that understand auto care read more

Went here to get my lights looked at they were trying to charge me $2000+ saying I needed to…read morereplace the whole headlight bay. Found out that's dealership pricing. I went somewhere else only to find out it was just the wrong bulbs that needed to change not the bay as a whole. I walked in a lady by myself and of course got over charged and a whole run around about my car not fair and over charged. If I want dealership prices I can just go to the dealership

This review is in regard to services for the Maryland State safety inspection and specifically for…read moreelectronic cars. Simply put: Please find another location. I've had to inspect two cars in Maryland during my time living here and this experience was the worst. They don't value your time and the cost of simple repairs are ridiculous. The initial inspection was fine. They found two cosmetic issues with the car that I had to be fixed. Both on the exterior of the car. One, for example, was the rear wiper blade. So the car fails, which is understandable. If your vehicle happens to fail, please do your research and compare cost for ANY fixes. For example, my back windshield wiper failed because it "smudges a little". I found that debatable however I didn't push on the issue. They told me to replace it they would have to (1) order the part which would take a day or two to arrive, and (2) the cost was $25+. I found that same wiper blade at the local AutoZone for $12 right after I left. And for anyone with the front two windows tinted on their vehicle, for window tint removal, they charge $150 which is absurd and overpriced. As for respecting customers time, they do not. I called on Monday to verify that the inspector would be available on Tuesday morning to reinspect my vehicle. I was told he would be in and that my appointment would be at 8AM when they open. I arrive at 7:55 AM and check in for my appointment. Do you know that I sat in the waiting room for 40 minutes before they decided to tell me that the inspector would not be coming to work that day? I wasted 40 minutes of my time when I could have left and rescheduled. The reinspection was rescheduled for the following day, again at 8 AM. This time I called the front desk before arriving to ensure that the inspector was indeed at work. Not surprised, I was told the inspector was "on his way to work" and that he " lived very far." I digress... To reinspect two cosmetic changes on my car, I sat in the waiting room for over an hour. I had to go to the front desk to ask for status of my car before they finished 15 minutes later. I am thankful that my car successfully inspected. However, I would not return to this location.

This review is for the auto service side of the business (brakes, transmissions, etc.), not the…read morebody shop (paint, collision, etc.). Unfortunately, our experience with the team here was disappointing. There appeared to be a lack of internal communication, which created confusion and unnecessary complications during a time-sensitive situation. We initially brought in our vehicle and received guidance from one of the mechanics on how to proceed. When we returned at a later time to pick up the vehicle, we encountered a different staff member who was unprofessional and released the vehicle without providing a quote for the recommended services. Subsequently, another staff member took an approach that directly contradicted the original plan discussed, which ultimately made things more expensive and confusing. When we returned once again, we were given a paper quote that was significantly higher--by several thousand dollars--than what was originally communicated via text. Due to the inconsistency, poor communication, and overall frustration, we chose not to move forward with their services. It was a costly and stressful experience, and we would not recommend this shop to others.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

Did a head gasket job in here. One bolt was extremely over tightened causing crack in the engine…read moreblock. Now the engine suck air and leak oil through this crack. Engine block replacement only can solve the issue. Be aware of dealing with this shop

Had my car for a week and returned car with new issues, including alignment and warning sensors on…read moredash. Air shocks were bottomed out also. Missing engine cover tabs. Won't ever go back!!

I highly recommend Chris at Pedlar's Auto Body for any auto body work you may need. I submitted a…read morerequest on Yelp and several companies responded after I submitted photos. He was very honest about what needed to be done before he even saw my car. He's polite, courteous and very knowledgeable about car repair. I highly recommend him, you will not be disappointed!

Painted bonnet, and touched up sctatches and dings all around the body for my Honda Odyssey…read more Delivered a professional finish within projected schedule. All at a competitive price. I will be back for any future needs.

I had a great experience today at this Just Tires. I was greeted very politely by the gentleman at…read morethe front desk. I came in for 4 new tires, and I was explained the difference in pricing and what is covered with the warranty. The manager Len is top notch! He came out to the waiting area and, he greeted customers, asked us if we wanted any refreshments (water and coffee). He made sure everyone was ok, I was very impressed. I was really pleased with the way I was treated. The waiting area is clean, the AC was on, which was great because today was very hot .Even the restroom was clean and tidy! There are several plazas near by to kill time to walk around in if you don't want to wait in the waiting area. I will definitely be back in 6 months to check my alignment.

Friendly staff helped me in a timely fashion. Able to order my tires same day . I wish they had…read moremultiple front desk employees to move the line a bit faster but other than that great service!

DARCARS New Carrollton epitomizes the worst aspects of the car dealership industry: unethical…read morepractices, deceitful sales, and appalling customer service. I've worked in sales for over a decade, and my experience after purchasing a gently used car here was nothing short of a nightmare. From concealed vehicle damage to broken promises, dismissive management, and rude staff, this dealership demonstrated zero regard for my time, investment, or safety. I purchased a "fully-inspected" Mazda SUV with 50K miles on March 26. The very next day, I noticed a pulsing vibration at speeds over 45 MPH, and on March 28, the check engine light came on. I also discovered the electronic fob lacked a mechanical key. When I contacted the service department, I was told they only serviced Dodge/Jeep/Ram vehicles and couldn't address the issue. This was just the beginning of a series of excuses and frustrating delays. The salesperson, Emmanuel, was friendly during the sale, but things quickly soured when I emailed customer care to document the issues. He called me to scold me for doing so, then hung up when I pressed for a manager's help. After waiting five hours without resolution, I had to drive back to the dealership, where I was told they couldn't diagnose the issue and had to keep my car for four more days--still without fixing the vibration. On April 8, DARCARS' MD State Inspector Ziad identified a suspected issue with the driver's side front bearing, suggesting I visit a Mazda dealership for diagnosis. The next day, Mazda quoted me nearly $3K for repairs, revealing both front bearings, all four tires, and rims were severely damaged. The rims, concealed by tight hubcaps, had sharp-edged curb rash. I had to replace the bearings under warranty, but DARCARS ignored the tire and rim damage. On April 15, I tried to speak with Jay Berger, the used car manager, but was told he wouldn't be in until later. When I escalated to General Manager Tim Ralston, he was dismissive, defensive, and the rudest of the bunch, insisting that they had no knowledge of the damage. He even claimed that the curb rash was "cosmetic" and that I should just accept it. After a heated exchange, Tim begrudgingly wrote a 30-day "We Owe" order to address the rims, but only at my expense. Jay, when he finally responded, promised to repair the rims but failed to provide a timeline or any financial commitment. I reached out to him over 19 times between April 30 and July 2, often getting no response, and the few times I did, he failed to follow through. Eventually, on July 2, he confirmed the repairs could be done but ghosted when I asked for specific dates. After more delays, he agreed to take the car in on July 17, but then pushed the appointment back to July 24. When I arrived per his instructions, there was no rental car, and Jay didn't answer his phone. I was left stranded with no help from Tim. On July 25, Jay informed me that the rims wouldn't be repaired until the following day, and when I politely asked for this in writing, he lost his temper and hung up. The next day, I picked up the car for the last time. While the rims were finally fixed and the missing mechanical key was cut, the damaged tires were still untouched. I left DARCARS New Carrollton with no apology, no reimbursement for the months of follow-up, no reimbursement for my time or money spent on Ubers and repairs, and no resolution for the ongoing tire issues. Four months of repeated follow-ups, rude interactions, and constant delays left me with a car that had hidden damage and no support from the dealership. I've since taken the car to two other mechanics and continue discovering more issues. DARCARS New Carrollton is lazy, deceitful, and careless with customers' time, money, and safety. Their goal is clearly to sell you a car and hope you go away when things go wrong. If you value your sanity, avoid this dealership at all costs. Their hundreds of 1-star reviews speak for themselves.

This dealership has kept my vehicle for over 6 months because the battery wouldn't charge. I…read morehappened to look at the car fax and someone from this dealership is entering fake information on my behalf to car fax This is without a doubt a shady establishment.