1. Easterns Automotive Group

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Laurel, MD

Easterns Automotive Group

2.8 (84 reviews)
Open • 9:00 am - 8:00 pm

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Services - Easterns Automotive Group

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Ed T.

Looked at a 3yr old Tundra, it had steering wheel vibration and was dirty. Sales mgr J*** said he'd have it washed and sent to mechanic to address the vibration. They did some cleaning on the stains in the back seats and put the shiny stuff on the tire rubbers, but look at this pic. Those are oil and dust build ups that I could wipe away with my finger. They were there when I first visited and the pic is from my second visit. At least 5 other things on the exterior that showed it had not been washed. I think they figured working on those seat stains was enough effort. The wheel vibration obviously the bigger concern. Pretty sure he never sent it to a mechanic. Never offered details about how it was addressed, but when pressed said they had to balance a tire. That's bull, cause when I first drove it I noticed the brand new tires and balancing weights on it. So a balancing had just been done. It needs an alignment. They wouldn't do it. And did they just expect I wouldn't notice on my final test drive? Insulting. Btw, why doesn't a place this big have their own mechanic onsite? They had 3 days to address these things and we already exchanged a contract of sale and I wasted my time and $ getting a cashiers check from my bank. Lastly, for final drive I asked a coworker to come with for 2nd set of eyes. I called ahead and confirmed the truck was available for driving. But when I got there they couldn't find the key for over 15min. Especially frustrating cause I asked my coworker to take time off work to help me.

Another satisfied customer!!!
Floyd W.

Full disclosure: I'm not only a client, I'm a consultant. I purchased a 2014 VW Passat and I have never been happier. My car has given me no problems that I didn't cause by not putting my oil cap on‍. I bought it with 14,000 miles on it. It now has 114,000 miles and going!!! Thanks Easterns Motors!!!

Apparently they bought it in an auction and they scam people with this car from dealership to dealership!!

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4 years ago

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Joel B.

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10 months ago

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2 months ago

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11 months ago

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1 year ago

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2 years ago

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1 year ago

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3 years ago

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4 years ago

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3 years ago

Waste of time these ppl will lie to you and run your credit up knowing they can't approve you be aware!!

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3 years ago

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6 years ago

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7 years ago

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7 years ago

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4 years ago

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8 years ago

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5 years ago

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2 years ago

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3 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

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9 years ago

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7 years ago

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7 years ago

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4 years ago

Do not purchase a car from them . They give you the run around for your money back. I'm still waiting and it's been since October !

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5 years ago

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5 years ago

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7 years ago

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6 years ago

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4 years ago

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8 years ago

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11 years ago

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10 years ago

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8 years ago

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8 years ago

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5 years ago

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8 years ago

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Ask the Community - Easterns Automotive Group

Review Highlights - Easterns Automotive Group

“I encourage you to seek out Floyd as your Sales Specialist, no doubt he will make the process seamless and expedient.”

Mentioned in 10 reviews

Read more highlights

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Easterns Automotive Group - car_dealers - Updated October 2026

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