Always super friendly and quick with helping every customer. I am always in and out even when there…read moreis a line.

very friendly store for your shipping center, they can scan your ups qr code now. one stop for…read morenotary, fax, copy, printing and mailbox service.

Efficient and will priced. Quick, what more could you ask for?? Even had the clips I needed.read more

Today I had a very important job interview across town. I called the organization at 6:40 to get…read moremore information regarding the process of receiving copies. The gentlemen who answered the phone said there was no problem and he could have the copies fairly quickly. I called back a second time and a woman came on the phone and acted as if she was inconvenienced by me. Because of her tone, I said well if I need to pay for a rush I can. She later uses this wording against me. Everything worked out initially. When I got to the establishment I waited in the front for five minutes without being greeted. I was there only customer, although they later claimed that they were inconvenienced by my "rush" order. I sat there panicking because I was on my way to an important interview. Finally after they clearly saw me and walked away I rang the bell. A gentlemen came up and said "waiting on copies?" I said "yes" he walked away and I waited for an additional five minutes before he came back. No Hello or how are you or thank you for your business. When he came back he quickly said 2-35. I don't know what was going on in my mind, but I handed him my card. He swiped it then told me that one of the papers was not front and back because he felt it would be hard to write on....So he made the decision about my order without consulting me prior. I was in a rush so I brushed it off. When I walked out I realized it was $235 dollars that I spent on about 60 copies. One of the packets was a few pages and the other was a few pages. Both had portions where you would be expected to write, but for some reason he felt one should be front and back and the other shouldn't. If I am going to pay $235 for some copies I think I should get them the way I want. I rushed off to my interview. I left the copies in the sealed plastic package they put them in. I knew I wasn't going to use them and figured if I don't unwrap them surely he will understand that they weren't to my liking. I return. Once again have to wait to be greeted. A lady comes up. I explain to her that I am a teacher and I was on a sample teach/interview. The copies were wrong and I was unable to use them. I didn't realize the excess of price and could I get a refund or partial refund. She said no, was not sympathetic at all, and said "we made the copies that's not our fault your interview is passed" Muhammad, the manager, came up and did not say hello or how are you or my apologies for not originally making them correctly. He said you took them so you knew. You agreed to them! Which I don't recall agreeing. I remember my written instructions. I explain to him that as a teacher this is an extraordinary cost to me, they weren't correct, and I didn't unwrap them. He once again says "no refund" I think to myself, okay I get it. He is a business owner. So I tell him well can I pay for the cost you paid for the production. So you don't lose any money even though you made the mistake. He tells me no. That he doesn't make a profit. Clearly he does. So hear is the issue. 1. Customer service. For the amount that people pay for copies I would assume that a the least we could receive is a sympathetic friendly human being helping us. Never did anyone seek to understand my perspective. Never did anyone take any fault in any production. Simply "you took it" or "well you said you could pay extra" 2. Quality of the work. Simple instructions to make something front and back were not followed. At the end of the day they were wrong. We can play the he said she said game. But the only proof is the document we both have is the original email. Muhammad may reply, and if so we can upload the email for verification. 3.: The lack of humility and the presence of dishonesty. The establishment never told me thank you for anything. The establishment was uncompromising when it came to the product of the work. The establishment put all the blame on the customer and provided no sympathy despite the fact that I paid 235 dollars for something they did in less than 30 minutes. The dishonesty factor came in when I attempted to pay the cost of production and get a partial refund. Exact words "I don't get profit. I have to use my printer and paper" You clearly have a profit margin. I wasn't trying to rip you off. I didn't use the product, it wasn't to my liking, and was needed for a very special occasion. The owner even gave himself a 5. I'm sure this will be met with. "You did this or you did that" once again highlighting the inability for the establishment to acknowledge the perspective of the paying customers. Although "thank you" never once came out of employees mouth let alone "welcome to cosmic copies" I will say you are welcome. You are welcome to my 238 dollars for work that was done incorrectly. Regardless of the minor mistakes. They were mistakes. This struggling teacher will be going to corporately owned places from now on. At least there I feel like a human and not a dollar sign.

I came in to ship a package and print a few things. I asked for tape to close my package and the…read moreman said it's $1 for tape. I decided to take my business elsewhere.

I use this company several times a month to ship small packages across the country. Patrick does an…read moreamazing job of helping me shop and get the best rates. As always, friendly and quick with his service.

They do it all here & even give a receipt which many of these types of places don't. They are…read morefriendly, give service with a smile and it's quick and easy.

I've been coming to Postal Express for months to get my legal documents notarized -- probably…read morearound eight different times total. Every visit before this one went smoothly, and I always worked with the same lady without any problems. However, on my most recent visit, she refused to notarize my document because it didn't include the "Jr." suffix after my name. My ID has the suffix, but the document didn't -- that was the only difference. I explained that this isn't a legal reason to deny notarization since the names still clearly match and my ID is valid. What's frustrating is that every one of my previous documents also did not include the suffix, and she notarized those without any issue. I even confirmed with other notaries and checked the notary rules -- there's no law that requires a document to be redone just because the suffix is missing. After being a respectful, repeat customer who's spent time and money here several times, it was disappointing to be treated this way over something so minor and unnecessary. Thumbs down -- poor customer service and inconsistent standards.

The manager needs a customer service training badly. Everytime I've been there to do an Amazon…read morereturn he always has an attitude. The tall African American young lady is the best super polite professional, and very nice. I can't say that for the white manager guy with the ear ring. Well today he would not accept my Amazon return. He said the Lifepo4 battery was too big for him to take. He said I would have to take it to another FedEx location. The battery weighed 50lbs . The actual battery size was 15.31×9.84×7.64 . It was inside the original box with packing . So the actual dimension with the box is possibly 2" bigger ( LxWxD). Please get this manager some customer service training or have watch the young lady that also works there. And how she represents FedEx customer service

I went to the Fedex Print and Ship center to return a package back to the seller. The staff was…read morecourteous and helped me print a shipping label, and I was quickly on my way

Do not ship anything valuable using this facility. They will give you a tracking number but that…read moreitem has a strong chance of not making it to the destination as the staff is in cahorts with the driver and they steal packages and don't help you recover them. My ups package never made it to ups.

All ways the friendliest and most knowledgeable people here. Make shipping packages easy and offer…read moremultiple speeds and carriers so I feel like I'm getting a good value. Feels like a small town shop since they always remember my name and ask how me and my family are doing. A treasure to have in our neighborhood.

I accidentally came to this business trying to find the other Fedex to get some paperwork notarize…read moreand ship out. I called the location to make sure they were still open, because according to google it was 5 minutes before close and well yes they were about to close. But the owner told me he will wait for me. This was a nice gesture of him waiting for me, I then went and got my paperwork notarize and he was able to put my paperwork in an envelope to ship out for the following day overnight. Prices were affordable and his service was phenomenal. He definitely had a lot of patience with me. I recommend this business.

This is by far the best place to drop off packages or anything you need done for shopping things…read moreoff. Zayne is the best and is so helpful. Very nice and knows exactly what he's doing when it comes to great customer service! They are starting to do passports and are shipping out to FedEx, UPS and DSL. I come here every time and I'm never disappointed!

Excellent, professional mobile notary services. Ms. Francisca Guity visited my home to notarize a…read moredocument I am using in an upcoming HCAD hearing. Easy to schedule. Competitive fee. I highly recommend her!