Jeff was very professional, responsive, assessed our needs and was easy to work with. The morning…read moreof service, he gave us an eta and showed up as promised. He was fast, efficient, taught us how to use the mount that we purchased in advance, and used sturdy/quality equipment to mount the TV. I couldn't believe how fast this was completed from start to finish. Thanks Jeff!

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

So Bad You'll Wonder Why It's Legal…read more This is a long review, but read it all to learn just how bad Dish Network is. The first thing you need to know about Dish Network is that the service they'll really give you is not the service they'll tell you about. Oh, technically it is, but the truth is buried in microscopic print deep in their contract, and they won't tell you the facts up front. Number one, there's a usage cap. In most of the areas where you really need satellite TV and internet, the cap is 20 GB per month - in theory. But the real cap is only half of that: 10 GB/month. This is because the other half is available only between the hours of 2AM and 8AM. Chances are you won't be online a lot at those times, so in the real world you're getting only half as much bandwidth as they'll claim you're getting. But it gets better. A single person with normal internet habits (email, web, social media, the occasional Youtube video) will use about 100MB per day. Someone who uses the internet for business will go through 200 to 300MB per day. At that rate you'll go through that 10GB pretty quickly. A family of four will be lucky to make it through the month. Forget about streaming video services, such as Netflix, Amazon, or Hulu. A single hour of streaming HD video will use up 2 or 3 GB of bandwidth easily. So for most practical purposes you can't use those services at all through Dish Network. Unless you watch streaming video after 2AM you won't have any bandwidth left. You can't use internet phone services such as Skype through Dish, nor can you play online games. The audio quality is terrible and the lag makes online gaming impossible. So right out of the box Dish Network is pretty much useless for most of the things that people use the Internet for these days. If you do anything more than email and a little bit of web surfing you'll constantly be running up against your half-size usage cap. But it's their customer service that takes Dish Network from "Mediocre" straight through "Awful" and into "There Oughta Be a Law." I started using Dish about 3 months ago. I ran into all of the problems I outlined above, and then today my Internet went out. I called Dish tech support, and the tech told me that my wireless router (the router Dish provided) was dead and that it needed to be replaced. After just 3 months. Then he told me that he couldn't help me with that. If I wanted a new router then I would need to go to a store and buy one myself. That's right: Dish Network refuses to service or replace the hardware that they provide. The excuse for this incredible lack of support is that they provide the router "as a courtesy". It is "free of charge" - though the service they do charge for (and a pretty penny they charge) can't be used without the "free" router. And you can bet that the cost of that equipment is covered by their fees one way or another. They aren't taking a loss on it. So, bottom line: Dish Network really gives you only half as much bandwidth as they claim they do. Their Internet service is useless for much of what an ordinary person does with the net. And if your wireless service goes out you must repair or replace it at your own expense. And they will tell you that all of this is a "courtesy." I will be ending my service with these thieves just as soon as I possibly can.

Very disappointed with this company. Only service available where we live. Couldn't come to a…read moreresolution with HBO and now Fox, still paying the same amount and when you call customer service they were willing to cancel our service if we aren't happy, no apology, nothing. Really sad

Just so everyone knows, because I did not, if you have directtv and are under a 2 year contact and…read moremove down the street in the middle of the contract they are allowed to add you into their contact for another year. They will add another year with each move you make. Don't worry when you want to cancel services with them they will be sure to take more than what is necessary in cancellation fees. The company is a scam and with every phone call I have made to them they have been so rude to me and saying that I was informed of this when I was in fact not. I was told I was in the same contract with an updated plan and new address. I have NEVER missed a payment for 2 years and this is how I get treated. I would recommend not utilizing their services.

DirectTV's sh!t is so weak…read more Xfinity is the best!! #12 That's all. It keeps making me write more. All i wanted to freaking say was their sh!ts hella weak. Ugh

I called Big Dog to ask about satelite and different services. The salesman was fantastic. He…read morehelped me decide which satellite system to go with and why. Looked at all the price options and was very good at helping us figure out what would be best for us. I wanted a specific show and he called me back with the correct info as he didn't have it at this immediate disposal. So, we went with his suggestion. Excellent salesperson. The installer was also good, we have a very tall house, and it's pretty scary to have to climb up but he did fine. He removed an old dish and took it away, placed the new one in a better position, away from the street. He showed us how to work the TV remote and even hooked up my soundbar for me. He was also very good. The only thing was I forgot to ask him about wearing a mask and I didn't have mine on either. Total space out on my part. I should have done that since my husband and I are both seniors. My suggestion is for them to have a mask with them when they come to install. But he was excellent at his job.

They got 2 days to contact me then i will take legal action. I am a business owner and this is so…read moreunprofessional and they need to be held accountable.

Worked with installer to set up complicated equipment. Best guy for the job . Great service on time…read moreand great job.

Mr. Moore is as good as it gets for setting up our satellite system - and then explaining how…read moreeverything works together. The online "my dish" and the phone app all work seamlessly together with our dvr. Kudos.

Just echoing the other reviews. I am fortunately allowed to work remotely while the office is…read moreclosed, but that requires having internet access. So when I work is now based around when I have connectivity.

I wish I could make new accounts to make more one star reviews. Whatever you do, DO NOT DEAL WITN…read moreRESORT INTERNET. They are a pain to deal with and purposely do everything extremely unprofessionally to where you can't deal with them or reach them. No reliable phone number or email, and company is difficult to contact.

This company makes cancelling an absolute nightmare. I'm writing this from inside the store where I…read morehave to needlessly wait in line to return my equipment after cancelling service. This is crazy. The phone call to cancel took about 45 min - the poor rep was required to hit me with all sorts of promotional BS before cancelling, I asked him and he admitted it! I already have fiber - nothing can be done to save my business. At that point they're just trying to make it difficult. This entire process is by design, time-consuming and difficult. I'm waiting just to have a barcode reader scan my stuff - and they make me wait so that this person can again attempt to hit me with a sales pitch. I arrived at 12:35pm - Will update once I get through the line.

Be honest and don't lie to people. The sales woman told us…read moreone thing...., put it in writing and then we find out she couldn't honor it.

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

We recently moved to Wellington and have only two providers, TDS and CenturyLink. Having already…read morehad CenturyLink and knowing how crappy they are, we gave TDS a try. Turns out they're not much better. The most annoying part is the lack of customer service. These photos are what was left after our installation. The cord was just left hanging out of the box, even though there's a conduit that was installed from the box to our house (new build), and the cover wasn't secured. There are at least four other homes connected to the box and all we'd have to do to mess with their internet is lift up the cover. I've contacted them three times about it, no one has showed up yet. Their equipment is also crap. They gave us a 1 GB modem (we have 300 Mbps service). Our internet was going in and out constantly, and not wanting to deal with their horrible service agents I figured I'd try and put in my old 176 Mbps max modem to see what happened. Internet works fine now even though it's about half the speed. The only thing positive I can say about TDS is it goes out less than CenturyLink did, which was all the time.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

Fairly inconsistent service in downtown Frisco, with almost…read moreWeekly outages. While they do send text alerts about outages, that still isn't helpful when trying to get work done during office hours. Additionally, the sales reps lie to get you to sign a contract For more services than you need and offer a special "locked in rate," but when you actually read the contract, it is onkynn no one year of the promo then pricing jumps way up each year after and they won't let you get out of the contract without paying hundreds. They'll tell you whatever you want to hear to get that sale, but beyond that, customer service just blames the other hand (sales dept) and says the remaining hand is tied. Buyer beware and read every line of the contract the sales reps try to hurry you along to sign before the special deal expires.

If I could leave less than a single star, I would. This…read morecompany has provided me with the WORST service and reliability from a customer service standpoint. Their app is garbage, and attempting to troubleshoot any issue is the most counterproductive experience I have ever had. Would not recommend Xfinity to my worst enemy Complete dumpster fire. Please save yourself the frustration and use literally any other provider.