Just so everyone knows, because I did not, if you have directtv and are under a 2 year contact and move down the street in the middle of the contract they are allowed to add you into their contact for another year. They will add another year with each move you make. Don't worry when you want to cancel services with them they will be sure to take more than what is necessary in cancellation fees. The company is a scam and with every phone call I have made to them they have been so rude to me and saying that I was informed of this when I was in fact not. I was told I was in the same contract with an updated plan and new address. I have NEVER missed a payment for 2 years and this is how I get treated. I would recommend not utilizing their services. read more

DirectTV's sh!t is so weak. Xfinity is the best!! #12 That's all. It keeps making me write more. All i wanted to freaking say was their sh!ts hella weak. Ugh read more

Set up an appt to check out a hesitation issue, then set up an appt to have the wall jack moved from one wall the another. They told me the service call for the wall jack would be 49.00 which I agreed to, all was good. However it got much better... The service tech that came and fixed our hesitation issue said we do not need another jack, he moved the boxes around in the house and all is working great! I called and cancelled the appt and they refunded my 49.00 back right away. The service tech was so professional and fun to visit with. This is true customer service!! When we first moved to Grand Junction we started out with Spectrum and had nothing but issues, never once did they call us back for those issues, so we went with Direct TV. Just because something is cheaper does not mean it is better. I'll never leave Direct TV again!! Maggie read more

Oh, how I wish that it was possible to give a -10 rating! Back in February when I first got DirecTV service, I was transferred to 11 different people just to get service set up, then six more because of the billing screw-ups. I just moved, and once again I had to speak to five different people in order to get my service reconnected. I was given an appointment time for today, but the follow-up email showed an appointment one week from today. So I called and spoke to two more people today and was unable to satisfactorily resolve the issue. The earliest they can come out is five days from today. I have NEVER dealt with such total INCOMPETENCE before! I'm just glad it's only TV service that I'm ordering and not OXYGEN! If it was, I'd have died a long time ago! read more

So inconsiderate and inconsistant. I haven't even had my service activated and im already having issues. You set an appointment with me for installation from 8am-12pm. Then I get a message the technician will be late. I had to find someone to cover my 1st job this morning. Now I need to wait for another 2-4 hours...absolutely not. I work 2 jobs 7 days a week and now I missed a half day of work to be home waiting for someone who didn't show up on time. I called and the rep just told me I needed my landlords permission to drill a hole in the wall (however, this was not mentioned before) then when I said I wanted to cancel, he then said I didn't have to have permission from the landlord. Ridiculous. The technician did show up just now, knocked once and started to leave when I walked outside he just told me I wouldn't get local channels and "the dish only get what it gets" and the install would probably take even longer, obviously talking me out of the install. I will be cancelling my service and I will NEVER reccommend your services to anyone. Worst customer service I have ever received. read more