This review is well deserved. We hired Yazmin in good faith and have had previously good…read moreexperiences with her company in the past. This time however shocks me at how unprofessional she was. In the past, we had a set price that was expected this time around, but that was not the case. She raised the pricing without communicating it with me prior to the job being completed and no visual on her website. She provided us a time (3pm) that she would be there to clean our small condo (2-bed/2-bath). when a family member of ours showed up to go skiing, he found her employee and his kid sitting in our condo not doing anything and relaxing. How do you not communicate with your customer that you will be bringing a family member to your customer's place. She then said that the job (a job that took my son and his friends 2-hours to do before they left the day before) would take a 2nd day. Probably because her employee didn't do anything the first day. Then when my family member came back the next day, he found that her employee had left our condo unlocked overnight! Very unprofessional because she mentioned while communicating with me that they would lock up when they left. Finally, when communicating my frustration with her, she was straight up rude and aggressive towards me via phone and text. Lying and saying that she communicated pricing to me. We will never be using this service again and we highly recommend nobody else does!