Their thieves. Demanding money $287 for larger package just…read morebecause I wanted to add NBC CBS ABC & PBS. See my very long post here on yelp. They are still after me for something sInce July. I NEVER ASKED FOR OR WANTED, NEVER KNEW ABOUT. NEVER APPROVED. FOR $287. I saw that when I got home that day so I disconnected the two boxes took them back the next day. Was told no need to bring cables or control. See longer post earlier in yrlp.

terrible service!! they raise rates every single year, this year they tried to raise it over 50%,…read moreevery year I have to fight with them to keep my rates where I can afford it, the stupid corporate person who just called defended this behavior and said well this is how the industry works. It would be one thing to be a moderate increase on par with inflation, but no EVERY year I have to call and get them to repackage my rate to one that I can afford and I end up screaming at the customer service people who don't deserve that due to the business practices of Optimum that are based in avarice, do not get service here, go anywhere else, they are greedy, their service sucks and honestly I can't stand them, if there was anyone else, I would be long done with these stupid jerks

Everything going fine after a month. They're a little pricey but the service is pretty good…read more Hmm having trouble getting a 'perk they offer to new customers! They can't seem to install FOX ONE! Sad I wanted it to watch the World Series! Missed the whole series! I went through hell for many hours on the phone with people who spoke broken English! STILL don't have FOX ONE and it's been two months now.

This location is always busy but I've been there twice in the last week and was greeted with a…read moresmile. My wife needed to start a business line and we both needed to upgrade our phones. Chris helped us out and we were in and out in just about an hour. Not bad with no appointment and a line out the door (figuratively). Thanks for the help.

Local folks who care and are always there to help. Often they talk me through what ever issue I am…read morehaving. When the problem is still not resolved, they send their highly qualified tech out to my home and fix my problem ASAP.

If only i can give it Zero. Worst experience possible, low…read morespeeds, super low ping, enormous price, for $100 you will get dual up from 00' for the peak hours( auntetic experience of loading a picture on 28.8Kbs) or 1 megabit real speed connection after midnight. Online gaming? Forget about it, you ping will go from 40(never had any better) to 999 all the time. Lowest quality video streaming, it's like watching Nexflix on 21" screen 480p(edited to 360p) as max. Tech support? Noone gonna pick up the phone and they "will" call you, and don't call em at night, usually people can't do anything so why bother them. Just if you got ANY option go for it, 101Net is not worth the money ( maybe if you got absolutely nothing at all, just wait till Starlink at the end of 2021)

An excellent resource in Humboldt County. Personable, dependable, and competitive. There's no need…read moreto look elsewhere.

From the owner: Business Telephone, including VoIP, and Voice Mail System Sales, Leasing and Service…read more Installation of Structured Cable Systems that support phone and computer networks using Cat 5e, Cat6 and Fiber Optics. Maintenance of older telephone systems including Nortel NorStar, Avaya Partner, Panasonic KXTA, Mitel, Toshiba, and Sprint.

I had US Cellular for a few years before I switched over to another company a few years ago. I…read morecouldn't figure out for the life of me why my bill was getting higher and higher every month. After talking to them numerous times on the phone and in person I found out that there were some weird charges on my bills that I never made as well as those hidden fees that they always say that they don't have. I never made any charges on my account because at the time I could barely afford the bill I had but I needed a phone due to my kids and work. For some reason, my service was also always on roaming which made no sense to me since I didn't ever leave the coverage area. My calls were always dropping. My cell service was just horrible. The last time I went in there I paid my bill then I gave my phone back and told them I wanted to cancel my service with them. A few weeks later I received a bill in the mail that said I owed 1200 dollars. Not sure how that happened since I returned my phone and canceled my service weeks before this bill came. They say that I didn't pay them and it racked up these crazy fees. This went on my credit for a few years until somebody finally paid attention and looked at my proof of payment and took it off of my credit. I will never go back to this company again. They are terrible. Just beware if you do go to us cellular. Good luck.

Drew was nice and helpful, the t mobile store in chico ca and the sales clerk Arizona helped Laura…read moreand Norman Nasise hack my phone while i spent nearly 500$ on it last summer, so greatful to have helpful HONEST SALES CLERKS!

As a busy Operations & Administration manager, Sean has been so valuable for the smooth operations…read moreof business. You hit a computer or network snag and everything can grind to a halt. Have Sean has our go-to expert has been amazing. I've saved his info to my personal phone so I will always know who to call that I can trust for help. Thanks you Sean. - Wendy

Thanks, Sean! Computer drama could have seriously knocked us off track, but Network Help To Go was…read morethere almost as fast as Superman, cheerfully saving the day. We'll definitely call you next time we need tech help!

T-MOBILE in Fortuna California is very patient. Lots of questions, but all were answered! I'm 78…read moreNOT a TECHIE, but needed new phone service in a brand new area. Cecily and Josh went above and beyond for me, I got new T-MOBILE service AND their WiFi too! The Wi-Fi I took home in a box, just plugged it in and put in codes they gave us and BAM!! WiFi for my ROKU TV! I added some streaming apps and I was off! Over 55 Basic is $35. month + taxes, the WiFi is a little white box that's smaller than a magazine. I had to call about perks which are offered for $40 more a month, but for now I'm happy.

I went in to switch from US Cellular to a T mobile account and upgrade my phone from an I phone 13…read more The first sales guyt couldn't really give me a good deal but could save us a little money and switch us. However, I needed to get both my kids phone, my wifes phone and my own phone in their. So I got all phones in, then the seconf sales person basically told us that he couldn't give u, and really left a very bad taste in our s a good deal, we wouylod have a 24-36 switch over time, he couldn't pay for the remaonder of our phones and couldnt upgrade my phone. Basically, crappy cxustomer services, waisted my time majorly taste in our mouths for T mobile-looking for alternatives.

It was time to cut ties with our old carrier, we already had wireless internet with T-Mobile so we…read moredecided to bundle our cel phones to get a discount. Michael G was awesome, helped us get out of our old carrier and upgrade our hardware. He was patient, thorough, and had the knowledge to help us through our decisions. By far the best experience from any cel phone carrier I have ever had. If you dread dealing with these types of adulting decisions, go see Michael G and he will make it a smooth transaction. Thank you.

Sold me a 30-day contract with a free phone that doesn't work. I was promised a refund and never…read morereceived it. Stay far away from this Starlink affiliated MUSK operation. A crook is a crook until he is stopped. Boycott this fraud company for they will rip you off!

My final F you to AT&T before I switch back to T Mobile I was told there services were better and…read morecheaper clearly it's worse and more expensive. I play lost of Video games so I'm kind of a nerd and AT&Ts internet doesn't even meet AVERAGE internet requirements it's insaine, I also live rite next to a 5G tower and it does nothing AT&T is garbage stay with your plan

If you move to Humboldt County, please **do not** under any circumstances sign-up for AT&T…read moreinternet. After I moved up here everyone informed me that Suddenlink is the best (and it seems to be cheaper, though they have bad yelp reviews, too)--I wish I had known that to begin with. After paying AT&T $100 for installation, my internet does not work properly--it cuts in and out constantly, making it impossible to stream TV shows, movies or do anything that requires a reliable connection. After many calls, AT&T sent several people out to fix my service, all of which had different answers to solving the problem, but after five attempts (all of which required me to stay home from work) none succeeded. One technician was supposed to show up between 2-4pm, but didn't get to my place until 6pm--I guess I didn't need to miss work that day. After three months of trying to resolve the issue, I called to cancel my contract and was put on hold for an hour. For some reason I was under the assumption that they would release me from my contract considering the great lengths I'd undertaken for reliable internet--it's not my job after all. When I finally got through to someone she was so unbelievably rude (providing the worst customer service I've experienced in my life) and informed me that even though my internet isn't working properly, they will not release me from my contract and will retain the $100 deposit. I asked to speak to a manager, she said she was one. Not only that, but she told me that they had few notes from the technicians who visited my house. One wrote that he had moved my modem to another room as per my request, which didn't happen--he replaced what he said was a malfunctioning modem, which he blamed as the source of the problem, and it stayed in the same room. Apparently the last technician, who informed me that he fixed the problem (and didn't), just didn't make any notes of his visit at all. Neither did the person who he sent the following day to fix something outside that he blamed as the problem's source. I have been traveling during the weekends and haven't been able to take additional days off of work to have a technician come look at it again, and so I'm still having the same issues. Basically, I'm just using my phone as a hotspot connection (which remarkably works better!) to do everything, so I'm paying AT&T for nothing. This is a long rant, but I'm livid--normally I log into Yelp to write positive reviews, but AT&T's "service" is beyond the pale.