So just had the team from RCP back. Nearly 6 years ago I had RCP come and replace all the old…read moregalvanized pipe in my house and Randy was amazing then....fast forward to end of 2025 and me scrambling to get a heat pump water heater before IRA rebates expire... RCP and Randy to the rescue. His visit for an estimate was like talking with a trusted friend who gives great and honest advice. I secured the water heater and let them know when it was on site. "Bee" and Andy showed up, were 2 of this nicest guys I've had here to work on stuff in the home. They took the time to listen to the plan, executed the relocation of the water heater (and challenging fishing of water lines thru existing voids while doing the least amount of modifications needed) from the house to the garage. All in all another amazing experience with Redwood Coast Plumbing...happy to support local and they make it easy by being so professional. Thanks again RCP!!!

Redwood Coast Plumbing helped me with a complicated leak in my water supply line which was costing…read moreme hundreds of dollars per month. They were prompt, their workers were professional and pleasant and interacting with the friendly office staff was easy. I especially want to give a shout out to Andrew for his competent work and amiable demeanor. I will be coming to Redwood Coast Plumbing for all my future plumbing work. THEY ROCK!

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

Thermostat for forced air heating stopped working during chilly weather…read more Called them; receptionist got on it right away and was able to arrange for a technician house call that same day! Checked old thermostat as I watched, answered questions. We needed a new thermostat, which he had in stock in his van. Showed me the specs and price on his phone, which I approved. He then installed it and voila! problem solved. Price? Not cheap, but reasonable considering the immediate and hassle-free service. It spared us another chilly night in the house! How that for value?

Owner called me promptly got me in at a good time. The quality of his honesty was really…read morerefreshing! And he was a very pleasant man. I would call this business again for future plumbing work.

I needed a new faucet and garbage disposal installed and haven't been impressed with previous…read moreplumbers I've used, so I called Northcoast Plumbing based on the Yelp reviews. Y'all. He answered the phone when I called, gave me an estimate over the phone, walked me through exactly what kind of garbage disposal I should get and where/how to purchase it, scheduled a few days out, texted me a confirmation (with his license number included in each text!), showed up on time, and got the job done quickly and professionally - for the price he quoted me. I'm straight up giddy about how smoothly the process went and actually look forward to hiring Bart again. Humboldt tradesfolk, take note: this is how you get repeat customers.

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

They've always been great about getting back to me quickly, and Seth is awesome to work with. I was…read morehaving issues with my fire sprinklers in the ceiling that needed to be replaced and checked out. Seth was able to get the work done even while I was out of town for my daughter's surgery, which was such a relief. I trusted them to come in and take care of the problem while I wasn't home, and they got everything handled so fast. They really turned a stressful situation into something manageable, and I'm so grateful for that. Thank you.

Came quickly and fixed a simple issue with my shower handle and fixed the issue with my very slow…read moredrain and was fair on the price.

Got it fixed up quickly and it was done right. Prices good. Friendly and skilled service.read more

We have a huge, shaggy dog and needed a way to rinse her off after rainy, sandy walks without…read moreturning our bathroom into a mess. Sean came to install a large dog washing station in our garage and did a fantastic job. It required thinking outside the box, creating new plumbing lines, and connecting to the system under the house, and he handled it all with professionalism and grace. We are very happy with the result and a fair price.

very pleased with my plumbing repairs , Sean , is an honest straight forward tradesman . he is very…read moreskilled and knowledgeable in his trade , i feel very good about the work he did ,, he is easy to work with ,, he is only person i will call next time i have a plumbing problem. I highly recommend him

Will from Fitz it Rite is a delightful professional. Guiding us with our needs in mind, while…read moremaking absolutely certain everything is done right. While in the middle of planning a much needed sewer line replacement, our hot water heater failed. Will replaced it quickly and efficiently. And it was no easy job getting the old tank heater out of a closet in the crowded back room of our little house. The charges are very reasonable and as retirees we appreciated his help in making this event as easy as possible. We've used Fitz it Rite before and have always been entirely satisfied with their employees, pricing, and knowledge.

I think I had the entire awesome crew are my home. I purchased a home that needed some plumbing…read moreupdates. The work was done very efficiently and all staff was so pleasant and kind. They listened to my concerns and gave helpful information and fixes. I have complete confidence in thier skills and work. The estimates were within a normal range and with the quality of thier work could have been more and well worth it. Will always use them for my plumbing needs and definitely refer them. Excellent from the first phone call exceed expectations.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

Installed new wall heaters and did a great job making sure they worked! Came back again for a…read moreservice call to fix a small hiccup on one of the heaters. Thanks again!

Had a wet water heater at my parents house and feared the worst. They got us in immediately and…read morehad resolved the leaking supply line and replaced the inlet and outlet hoses within 2 hours of our call for under $250. Totally worth it. Honest repair.

John the Plumber is one of the best plumbers in Humboldt County. He's booked months in advance but…read morefit us in "after hours" for an emergency. He is very knowledgeable and reasonable. We will use John with any future plumbing repairs.

I had used Bob to install a new Furnace nine years ago. I had some questions and his wife Owens…read morehelped me out and got a date for him to come to my home real quick. He took care of the problem. I would highly recommend Bob's heating and air solutions. They're good people.

We called to get our heater checked and general maintenance. They called to make an appt by the…read morenext day. Bob and his wife are great people. Bob was on time, cleaned up and left us feeling better about the efficiency of our heater. We would recommend them highly. Bob knows his stuff.