Thermostat for forced air heating stopped working during chilly weather…read more Called them; receptionist got on it right away and was able to arrange for a technician house call that same day! Checked old thermostat as I watched, answered questions. We needed a new thermostat, which he had in stock in his van. Showed me the specs and price on his phone, which I approved. He then installed it and voila! problem solved. Price? Not cheap, but reasonable considering the immediate and hassle-free service. It spared us another chilly night in the house! How that for value?

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

Well can really speak to their work but set up a appointment, had a call to confirm the appointment…read morein the morning f9r the afternoon, stayed home from work to a no call no show.

My daughter's heating system was turning on and off without staying on…read more The crew showed up on schedule and corrected the problem quickly. I was impressed by their demeanor; professional and friendly.

We are so very pleased with the results of the hard work by the dedicated crew of Fitz it Right…read morePlumbing. Our bathroom remodel went to the bare, solid redwood plank walls and floors. They handled those precious 90+ year old boards professionally as they relocated all the fixtures, drains, piping, ducting, and electrical outlets and replaced the redwood in perfect condition. Knowing our bathroom Is rot, mold and pest free is a great piece of mind. The crew leader gave us great resources and information about purchasing fixtures and materials that fit our desires Not only did they transform our indoor space so delightfully, they also replaced our old Orangeberg sewer line, and installed an on demand whole house hot water heater. All the employees were professional, respectful, friendly and hard working. They were all very welcome in our home and were considerate of our space, time and needs. Their estimates were accurate and very competitive. If/when we need help from a plumber, (we do have 90+ yr old plumbing in the rest of the house) they will continue to get our business.

Will from Fitz it Rite is a delightful professional. Guiding us with our needs in mind, while…read moremaking absolutely certain everything is done right. While in the middle of planning a much needed sewer line replacement, our hot water heater failed. Will replaced it quickly and efficiently. And it was no easy job getting the old tank heater out of a closet in the crowded back room of our little house. The charges are very reasonable and as retirees we appreciated his help in making this event as easy as possible. We've used Fitz it Rite before and have always been entirely satisfied with their employees, pricing, and knowledge.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

Installed new wall heaters and did a great job making sure they worked! Came back again for a…read moreservice call to fix a small hiccup on one of the heaters. Thanks again!

I had a great experience with Brant Electric. I lost power to a room in my house and had already…read moretried everything I could think of before calling for help. They responded quickly, diagnosed the problem, and got everything working again without any hassle. The technician was professional, knowledgeable, and took the time to explain what was going on. The pricing was fair and reasonable, and the quality of the work was excellent. It's such a relief when you find a company that's honest, dependable, and gets the job done right the first time. I would definitely recommend Brant Electric and will call them again for any future electrical needs.

My point of sale station at my restaurant went out. I called them at 4:50 on a Friday, by 5:30 it…read morewas all fixed! This is a gem of a company. Thanks Connor!

We are very grateful to have Colburn service our home in Fortuna. Tim was very knowledgeable and…read moreinformative. He came in and was very professional getting the outlet done and even went the extra mile and put the wine fridge in the space! Then back the next day to replace all the breakers and rewire our entire breaker box correctly because the wires were a big convoluted mess and not hooked up to breakers! He got our generator kicking on correctly if we lose power! We would recommend Tim and the staff of Colburn to anyone needing electrical repair or installed! Fair priced, professional, prompt, knowledgeable and great service!!!

Used these guys for a number of commercial construction projects. They are good to work with and…read morebest in class IMO.

Came out same day very late at night and fixed a leak in the main waterline to the house... super…read morefar price, helpful and professional! Thanks, Nathan (landlord)

Five stars isn't enough for Straight Flush Plumbing…read more I had multiple plumbing issues hit at once -- a hot water heater problem and two separate leaks -- and Straight Flush Plumbing absolutely saved the day. They managed to fit me in between two other emergency calls, showed up exactly when they said they would, and got straight to work. Professional, fast, and completely unflappable. They explained everything clearly, fixed every issue, and did it with genuinely great attitudes. One of the plumbers even had to crawl through mud under the house, and he was still kind, upbeat, and determined to get it done right. Reliable, skilled, and just good people. I'm incredibly grateful for their help and would recommend Straight Flush Plumbing without hesitation.

California Heating was very responsive to the phone and did a great job with the diagnosis and…read morerepair the next morning. We had a cold spap weather this week and when I called four heating companies none could come out for service for three days more I reached California Heating at 4pm and they came out the next morning as promised and within twenty minutes diagnosed why my 40 year old Coleman furnace had stopped working. As it turned out my HOA had hired a plumber to replace my gas meter which meant they had to turn off the gas without telling me which meant there was no gas for the pilot light. California Heating cleaned the furnace relit the pilot light. The total charge was $135 the cost of a service call. Great job One of my best friends used them twice once for a complete new furnace for his home and another for a wall unit on a rental property.

California Heating did a wonderful job for me. They installed an entire forced air heating system…read morein my older home. Even with the challenges of working on an older home, they remained courteous and explained everything perfectly. They checked on me later to make sure I liked the system. Which I love. I highly recommend this company. They are the best!! Libby George