I write this review a little over a week since Redwood Mechanical completed their work at our…read morehouse. We went for a bid from multiple local HVAC companies. Granted, I was expecting a range of pricing, but was amazed at how drastic it was. I'll leave Redwood Mechanical's competitors names out of the review, but the work that Redwood Mechanical completed was done at less than 1/3 the cost of one competitor, and two others wouldn't even provide an estimate because they wouldn't do most of the work. That made the decision easy on the pocketbook, so the work would be the tell-tale matter. To this, unfortunately, Mitch and Kerri were not only well booked, they had to work through family matters, so it took a bit longer to get to us. Additionally, it took two attempts just due to scheduling. Thankfully, I wan't looking for a quick job - but a quality one. I was granted what I requested. Not only did Mitch remove our old furnace (we now use wood for heat, as we have access to firewood), but fixed the venting of our water heater, which we didn't know we needed. However, it was apparent, with the melted exhaust port on the heater, which Mitch showed me. After that, then our real need - installed our range hood over our stove. Not only did Redwood Mechanical do the HVAC work, but the electrical as well - another item in their bid, that would have been either separate from a competitor, or I would have had to do it myself. Furthermore, Mitch explained what he was doing as he worked, educating along the way. Now it gets better - with all the extra parts and labor to make our hot water heater safer - it only cost $50.00 more than the bid Redwood Mechanical originally provided. Better than that, Mitch is an easy-going individual with an phenomenal work ethic, and a pleasure to have working for you. Also, Kerri is equal to the task on the financial side, and got to us our bill on time, and worked with us on payment options. I am not sure I could rate Redwood Mechanical higher, but they deserve more than 5-stars for the work the did for us. If you are looking for any HVAC work, I urge you to give Redwood Mechanical a call for a bid. Not only will you appreciate the cost of the work, more importantly - the work itself.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

I had Evans install a new heating system in my house last week. When the estimate was done, they…read moreallocated three days for the removal of the old system and the installation of the new one. Now, I live in a home that is 100 years old and the old furnace was from the 70's if not earlier (all of the ID had long ago been worn away). Turns out my cold air return was not an actual duct but a shaft made out of paneling. You get the picture. The project did take three days and, given the kinks presented by the construction of the house, that was in record time. I cannot say enough about the creativity and hard work demonstrated by this Evans team. Thomas was the crew foreman and he, Christian and Daniel worked seamlessly together. I was impressed how Thomas not only drew out the workers ideas when faced with a problem but took the time to teach them how to do a different way to solve a problem. I picked Evans as they had managed to keep the old system working. Thanks to them I now have a new system that is up to code, functions flawlessly and should reduce my energy costs. I plan on having them return when I upgrade my hot water system. Thanks, guys...it was a pleasure to work with you!

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

California Heating was very responsive to the phone and did a great job with the diagnosis and…read morerepair the next morning. We had a cold spap weather this week and when I called four heating companies none could come out for service for three days more I reached California Heating at 4pm and they came out the next morning as promised and within twenty minutes diagnosed why my 40 year old Coleman furnace had stopped working. As it turned out my HOA had hired a plumber to replace my gas meter which meant they had to turn off the gas without telling me which meant there was no gas for the pilot light. California Heating cleaned the furnace relit the pilot light. The total charge was $135 the cost of a service call. Great job One of my best friends used them twice once for a complete new furnace for his home and another for a wall unit on a rental property.

California Heating did a wonderful job for me. They installed an entire forced air heating system…read morein my older home. Even with the challenges of working on an older home, they remained courteous and explained everything perfectly. They checked on me later to make sure I liked the system. Which I love. I highly recommend this company. They are the best!! Libby George

If you want your plumbing issue resolved quickly and professionally, call Maples Service! I called…read moreyesterday about a clogged kitchen sink, and the person I spoke with was able to schedule a technician for the very next day. They even provided a reasonable arrival window, which made planning my day much easier. A coworker recommended Seth to us, and he absolutely lived up to the recommendation. He called right on time the morning of our scheduled appointment and arrived promptly. Seth was friendly, knowledgeable, and professional throughout the entire visit. He not only cleared our clogged kitchen sink, but also took the time to answer our questions, offering helpful advice about our dishwasher and other products. Our kitchen sink is now draining perfectly! Thank you, Seth and the team at Maples Service, for the outstanding service. You've earned a loyal customer, and I'll gladly recommend your business to others.

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

These guys have been fabricating sheet metal for me for years with excellent service and quality…read morework. Once there was a small mistake on their part and theycorrected it immediately without flinching. Highly recommended...

These are the guys if you have heater issues. The fix the mechanical mechanism in the heatersread more

I called "An Electrician" based on a recommendation from my next door neighbor…read more I asked them for a quote on my upgrade from a 100 amp service to a 200 amp service. My old 1968 electrical panel had some connectors that had been damaged over the years and there was no room for adding additional circuits. I had sent pictures of my old panel / service and a few days later Chris came out and took a look at it in person. Soon after, I was given the written quote. I felt it was a fair price, I signed the quote, and he came out and did the work less than two weeks later. He did an extremely neat / clean installation. He went above and beyond to ensure that all of the existing wiring was up to code. In a few cases he pulled new romex to replace some sections of cable that did not have a ground wire. The work looked professional and he even caulked around the box to be sure everything was water-tight. He coordinated well with the city inspector and PG&E because of the working relationships he has developed over the years.

My outdoor garage light started flickering but when I went to change the bulb there was none but…read moreinstead there was a rusted electronic fixture My HOA gave me the number of AnElectrician in Eureka to call which I did reaching Dave Lederman a Service Tech with 10 years experience. He came out within and hour a diagnosted the problem We decided to change the outlets on both sides of the garage plus one on the back deck. Dave helped me select the correct replacements from Amazon and I called him when they came in. He came the next day and did a great job, Thanks Ed at Ocean West

We were having problems with our heater that would constantly stop working. We've had multiple…read morecompanies that our landlord would send out and heater would always end up blowing cold air again. About 8 months ago, We took matter into our own hands and called DC mechanical and our heater has been working fine since. 100% great service. I will only call them for now on

We asked for a PG&E energy audit last week, and the technicians found a minor leak. They…read morerecommended shutting off our furnace until we could get a repair done. Based on a word-of-mouth referral, we called DC Mechanical. As with all heating and air companies this time of year, their calendar was full for the next week or more... but they offered to fit us in today. Not only did their technician (Jim) stay in touch and answered my texts early this morning, but he was here per his prediction, and fixed the leak--basically re-fitting the piping from the gas line to the furnace, including replacing one of the fittings. Not only that, but he did a quick system check, and asked us about any other issues. Jim and his manager Dan get a hearty Thanks from us!!

I have to be careful in my praise or you will think I am related to someone at Colburn Electric. I…read moream not, except that they have done work for me over the years. There are many good electrical contractors, but you won't find one better than Colburn Electric. Bob Colburn clearly has a special knack for hiring the best caring, competent, and professional people. I have had them work on three of my homes. The homes were all old, with special challenges due to accessibility and outmoded systems. Every time Colburn Electric works for me the work is done: 1) With the highest effective professionalism. 2) Within the stated time period, or delayed only for a reason out of their control. 3) By people who have a good attitude about their work and their clients. 4) With reasonable cost. 5) Prioritizing customer service and the best final product. They care about their customers and it shows. I never hesitate to use Colburn Electric and if you use them you will be happy you did.

We are very grateful to have Colburn service our home in Fortuna. Tim was very knowledgeable and…read moreinformative. He came in and was very professional getting the outlet done and even went the extra mile and put the wine fridge in the space! Then back the next day to replace all the breakers and rewire our entire breaker box correctly because the wires were a big convoluted mess and not hooked up to breakers! He got our generator kicking on correctly if we lose power! We would recommend Tim and the staff of Colburn to anyone needing electrical repair or installed! Fair priced, professional, prompt, knowledgeable and great service!!!