local guy with great quality and service and good communication. Great value all day long.read more

AVOID AT ALL COST Has to be to most unprofessional, rudest…read moreelectrician we have ever encountered. I am not even talking about the crazy prices he's asking. Really unreal. Don was not very accommodating to say the least. He sent a guy over because he didn't want to get here himself. The "foreman" he sent looked very confused and obviously didn't really know anything about the job we were asking. After waiting a few good days, I reached out to ask if there's a quote. He gave us $3,000 quote! Double than professional security cameras installation company wanted. The whole point was someone sent his number so he will give a cheaper price than big security companies. But In fact he gave a much higher price and an unrivaled bad attitude and disrespect. I WOULD LITERALLY PAY FOR YOUR ELECTRICIAN JUST DON'T USE THIS GUY.

I have to be careful in my praise or you will think I am related to someone at Colburn Electric. I…read moream not, except that they have done work for me over the years. There are many good electrical contractors, but you won't find one better than Colburn Electric. Bob Colburn clearly has a special knack for hiring the best caring, competent, and professional people. I have had them work on three of my homes. The homes were all old, with special challenges due to accessibility and outmoded systems. Every time Colburn Electric works for me the work is done: 1) With the highest effective professionalism. 2) Within the stated time period, or delayed only for a reason out of their control. 3) By people who have a good attitude about their work and their clients. 4) With reasonable cost. 5) Prioritizing customer service and the best final product. They care about their customers and it shows. I never hesitate to use Colburn Electric and if you use them you will be happy you did.

We are very grateful to have Colburn service our home in Fortuna. Tim was very knowledgeable and…read moreinformative. He came in and was very professional getting the outlet done and even went the extra mile and put the wine fridge in the space! Then back the next day to replace all the breakers and rewire our entire breaker box correctly because the wires were a big convoluted mess and not hooked up to breakers! He got our generator kicking on correctly if we lose power! We would recommend Tim and the staff of Colburn to anyone needing electrical repair or installed! Fair priced, professional, prompt, knowledgeable and great service!!!

I had Evans install a new heating system in my house last week. When the estimate was done, they…read moreallocated three days for the removal of the old system and the installation of the new one. Now, I live in a home that is 100 years old and the old furnace was from the 70's if not earlier (all of the ID had long ago been worn away). Turns out my cold air return was not an actual duct but a shaft made out of paneling. You get the picture. The project did take three days and, given the kinks presented by the construction of the house, that was in record time. I cannot say enough about the creativity and hard work demonstrated by this Evans team. Thomas was the crew foreman and he, Christian and Daniel worked seamlessly together. I was impressed how Thomas not only drew out the workers ideas when faced with a problem but took the time to teach them how to do a different way to solve a problem. I picked Evans as they had managed to keep the old system working. Thanks to them I now have a new system that is up to code, functions flawlessly and should reduce my energy costs. I plan on having them return when I upgrade my hot water system. Thanks, guys...it was a pleasure to work with you!

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

I cannot say enough good things about this company. This is old-fashioned good service at its best…read more Here's my story: I had another company come out to fix a problem with my old furnace. Long story short this other company gave up, said they would charge me for the repairs unless I bought a new furnace from them for $7,500. They said it would take a day and a half to install. I called Jeff to get a second opinion. He used an endoscope and showed me why my old furnace (22 years old) should be replaced. He quoted me $3,500 for a new furnace. I gave him the go ahead, and he had his men come out and put in a new 98% efficient furnace in a few hours. There was a small problem with it, and Jeff came out the same day and fixed it. Highly recommended.

Like others, made an appointment with a 3 hour windows. No call no show. Lady who managed the…read moreappointment and phone call was very unprofessional. Can't even recommend a business who doesn't show up and doesn't have the decency to call when the appointment is delayed.

I write this review a little over a week since Redwood Mechanical completed their work at our…read morehouse. We went for a bid from multiple local HVAC companies. Granted, I was expecting a range of pricing, but was amazed at how drastic it was. I'll leave Redwood Mechanical's competitors names out of the review, but the work that Redwood Mechanical completed was done at less than 1/3 the cost of one competitor, and two others wouldn't even provide an estimate because they wouldn't do most of the work. That made the decision easy on the pocketbook, so the work would be the tell-tale matter. To this, unfortunately, Mitch and Kerri were not only well booked, they had to work through family matters, so it took a bit longer to get to us. Additionally, it took two attempts just due to scheduling. Thankfully, I wan't looking for a quick job - but a quality one. I was granted what I requested. Not only did Mitch remove our old furnace (we now use wood for heat, as we have access to firewood), but fixed the venting of our water heater, which we didn't know we needed. However, it was apparent, with the melted exhaust port on the heater, which Mitch showed me. After that, then our real need - installed our range hood over our stove. Not only did Redwood Mechanical do the HVAC work, but the electrical as well - another item in their bid, that would have been either separate from a competitor, or I would have had to do it myself. Furthermore, Mitch explained what he was doing as he worked, educating along the way. Now it gets better - with all the extra parts and labor to make our hot water heater safer - it only cost $50.00 more than the bid Redwood Mechanical originally provided. Better than that, Mitch is an easy-going individual with an phenomenal work ethic, and a pleasure to have working for you. Also, Kerri is equal to the task on the financial side, and got to us our bill on time, and worked with us on payment options. I am not sure I could rate Redwood Mechanical higher, but they deserve more than 5-stars for the work the did for us. If you are looking for any HVAC work, I urge you to give Redwood Mechanical a call for a bid. Not only will you appreciate the cost of the work, more importantly - the work itself.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

If you want your plumbing issue resolved quickly and professionally, call Maples Service! I called…read moreyesterday about a clogged kitchen sink, and the person I spoke with was able to schedule a technician for the very next day. They even provided a reasonable arrival window, which made planning my day much easier. A coworker recommended Seth to us, and he absolutely lived up to the recommendation. He called right on time the morning of our scheduled appointment and arrived promptly. Seth was friendly, knowledgeable, and professional throughout the entire visit. He not only cleared our clogged kitchen sink, but also took the time to answer our questions, offering helpful advice about our dishwasher and other products. Our kitchen sink is now draining perfectly! Thank you, Seth and the team at Maples Service, for the outstanding service. You've earned a loyal customer, and I'll gladly recommend your business to others.

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

We are so very pleased with the results of the hard work by the dedicated crew of Fitz it Right…read morePlumbing. Our bathroom remodel went to the bare, solid redwood plank walls and floors. They handled those precious 90+ year old boards professionally as they relocated all the fixtures, drains, piping, ducting, and electrical outlets and replaced the redwood in perfect condition. Knowing our bathroom Is rot, mold and pest free is a great piece of mind. The crew leader gave us great resources and information about purchasing fixtures and materials that fit our desires Not only did they transform our indoor space so delightfully, they also replaced our old Orangeberg sewer line, and installed an on demand whole house hot water heater. All the employees were professional, respectful, friendly and hard working. They were all very welcome in our home and were considerate of our space, time and needs. Their estimates were accurate and very competitive. If/when we need help from a plumber, (we do have 90+ yr old plumbing in the rest of the house) they will continue to get our business.

Will from Fitz it Rite is a delightful professional. Guiding us with our needs in mind, while…read moremaking absolutely certain everything is done right. While in the middle of planning a much needed sewer line replacement, our hot water heater failed. Will replaced it quickly and efficiently. And it was no easy job getting the old tank heater out of a closet in the crowded back room of our little house. The charges are very reasonable and as retirees we appreciated his help in making this event as easy as possible. We've used Fitz it Rite before and have always been entirely satisfied with their employees, pricing, and knowledge.

California Heating was very responsive to the phone and did a great job with the diagnosis and…read morerepair the next morning. We had a cold spap weather this week and when I called four heating companies none could come out for service for three days more I reached California Heating at 4pm and they came out the next morning as promised and within twenty minutes diagnosed why my 40 year old Coleman furnace had stopped working. As it turned out my HOA had hired a plumber to replace my gas meter which meant they had to turn off the gas without telling me which meant there was no gas for the pilot light. California Heating cleaned the furnace relit the pilot light. The total charge was $135 the cost of a service call. Great job One of my best friends used them twice once for a complete new furnace for his home and another for a wall unit on a rental property.

California Heating did a wonderful job for me. They installed an entire forced air heating system…read morein my older home. Even with the challenges of working on an older home, they remained courteous and explained everything perfectly. They checked on me later to make sure I liked the system. Which I love. I highly recommend this company. They are the best!! Libby George