My outdoor garage light started flickering but when I went to change the bulb there was none but…read moreinstead there was a rusted electronic fixture My HOA gave me the number of AnElectrician in Eureka to call which I did reaching Dave Lederman a Service Tech with 10 years experience. He came out within and hour a diagnosted the problem We decided to change the outlets on both sides of the garage plus one on the back deck. Dave helped me select the correct replacements from Amazon and I called him when they came in. He came the next day and did a great job, Thanks Ed at Ocean West

I called "An Electrician" based on a recommendation from my next door neighbor…read more I asked them for a quote on my upgrade from a 100 amp service to a 200 amp service. My old 1968 electrical panel had some connectors that had been damaged over the years and there was no room for adding additional circuits. I had sent pictures of my old panel / service and a few days later Chris came out and took a look at it in person. Soon after, I was given the written quote. I felt it was a fair price, I signed the quote, and he came out and did the work less than two weeks later. He did an extremely neat / clean installation. He went above and beyond to ensure that all of the existing wiring was up to code. In a few cases he pulled new romex to replace some sections of cable that did not have a ground wire. The work looked professional and he even caulked around the box to be sure everything was water-tight. He coordinated well with the city inspector and PG&E because of the working relationships he has developed over the years.

I write this review a little over a week since Redwood Mechanical completed their work at our…read morehouse. We went for a bid from multiple local HVAC companies. Granted, I was expecting a range of pricing, but was amazed at how drastic it was. I'll leave Redwood Mechanical's competitors names out of the review, but the work that Redwood Mechanical completed was done at less than 1/3 the cost of one competitor, and two others wouldn't even provide an estimate because they wouldn't do most of the work. That made the decision easy on the pocketbook, so the work would be the tell-tale matter. To this, unfortunately, Mitch and Kerri were not only well booked, they had to work through family matters, so it took a bit longer to get to us. Additionally, it took two attempts just due to scheduling. Thankfully, I wan't looking for a quick job - but a quality one. I was granted what I requested. Not only did Mitch remove our old furnace (we now use wood for heat, as we have access to firewood), but fixed the venting of our water heater, which we didn't know we needed. However, it was apparent, with the melted exhaust port on the heater, which Mitch showed me. After that, then our real need - installed our range hood over our stove. Not only did Redwood Mechanical do the HVAC work, but the electrical as well - another item in their bid, that would have been either separate from a competitor, or I would have had to do it myself. Furthermore, Mitch explained what he was doing as he worked, educating along the way. Now it gets better - with all the extra parts and labor to make our hot water heater safer - it only cost $50.00 more than the bid Redwood Mechanical originally provided. Better than that, Mitch is an easy-going individual with an phenomenal work ethic, and a pleasure to have working for you. Also, Kerri is equal to the task on the financial side, and got to us our bill on time, and worked with us on payment options. I am not sure I could rate Redwood Mechanical higher, but they deserve more than 5-stars for the work the did for us. If you are looking for any HVAC work, I urge you to give Redwood Mechanical a call for a bid. Not only will you appreciate the cost of the work, more importantly - the work itself.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

Well can really speak to their work but set up a appointment, had a call to confirm the appointment…read morein the morning f9r the afternoon, stayed home from work to a no call no show.

My daughter's heating system was turning on and off without staying on…read more The crew showed up on schedule and corrected the problem quickly. I was impressed by their demeanor; professional and friendly.

As a recent first time home buyer, many of things seem intimidating. Am I choosing a good company?…read moreAre they honest? Am I being fleeced? Today, Christian from McKeever came over to fix some electrical issues overlooked by my home inspector. Not only was he knowledgeable and helpful, Christian was easy to get along with. He seemed more interested in solving all of my problems (the prior owner had done a lot of work himself, so there were interesting issues) than rushing to finish the job. Christian actually seemed to enjoy the challenges he faced as a fun puzzle to be solved. I could see the satisfaction he got from a job well done all over his face. I have already recorded his name and the McKeever number in my records as my go-to for any future electrical problems. Many thanks to McKeever, especially Christian; I am one satisfied customer.

The folks at McKeever have been wonderful to work with. They upgraded my current system which…read moreallowed me to add a Stove, washer and dryer a rental unit. I needed a letter written to the City of Arcata stating that everything was in compliance with the current Electrical code. McKeever is prompt, respectful and does a wonderful job.

Ken was super prompt and helped in a pinch. His service was professional and excellent. Would…read morerecommend him again.

4 months ago I was impressed by the quick response to my request for an estimate on putting a shut…read moreoff valve above the floor on the water line to my ice maker so I wouldn't have to go under the house. Ken himself did not come to give me the estimate. I didn't have the extra money at the time but I recently called Ken and after 3 phone calls, not being returned and not showing up when planned he finally showed up said he or one of his employees would do it the next morning after 9am. Well no one showed up so at around 10:45 I called (4th time) He said that didn't have the valve that he needed and was looking for one and that he would come by at the end of the day. Well guess what? I don't know what happened but he didn't show and I wasn't about to call again. So unfortunately I don't have anything good to say about his work as No work was done. 4 months ago I was impressed but now I'm disappointed. I even apologized for bothering him when I called the third time and when he did show up told him that if he was too busy right now for such a small job to let me know. That's when he said he'd be here the next morning. So he may be a great plumber??? I can't say but his customer service is very lacking! K. Hutchinson

The best service I could imagine. I needed a new toilet. Asked Tyler how much lead time he needed…read more He said about "two" days. In fact, he showed up within one day. Walked in, installed, hauled old toilet out. No discussion, no mess. Like magic.

Cancelled job after the date scheduled to complete job. No notice no response to several texts when…read moredidn't show up on date expected. Completely unprofessional work ethic. I would not recommend!

If you want your plumbing issue resolved quickly and professionally, call Maples Service! I called…read moreyesterday about a clogged kitchen sink, and the person I spoke with was able to schedule a technician for the very next day. They even provided a reasonable arrival window, which made planning my day much easier. A coworker recommended Seth to us, and he absolutely lived up to the recommendation. He called right on time the morning of our scheduled appointment and arrived promptly. Seth was friendly, knowledgeable, and professional throughout the entire visit. He not only cleared our clogged kitchen sink, but also took the time to answer our questions, offering helpful advice about our dishwasher and other products. Our kitchen sink is now draining perfectly! Thank you, Seth and the team at Maples Service, for the outstanding service. You've earned a loyal customer, and I'll gladly recommend your business to others.

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

Nick is the best ever. He is extremely knowledgeable in his trade. Reliable, trustworthy, honest…read moreand fair. He is genuine. Takes pride in his work. Our family has hired him twice within the past 5 years and he is definitely the one to call for service. He helped us with our solar inverter when we didn't have hot water. He's highly recommended from our family to yours.

I have been working with Nick at Humboldt Solar for several years. He is nothing short of a genius…read moreand master at his craft. Nick is professional, reliable, and accountable. Choosing Humboldt Solar was the best decision for me.