I can no longer trust this company. They did not harm me financially, but did commit an error that…read moretook substantial personal time for me to correct. This was due to misleading statements about what had occurred. Sometimes stuff happens, I certainly understand that, but when I am inconvenienced by a company that I have a long standing relationship with and led to believe it was my fault, I take my business elsewhere.

I pay for the highest tier available for internet which is 1g, my service constantly has…read moreconnectivity issues and when I ask for information as to why I get vague answers. I shouldn't have as many discrepancies in my service as I do. Today the service has been out for a little over an hour, I was on hold once for a tech and got disco after waiting nearly 30 mins on hold. My wife uses the internet for her online courses through the college, and I use it for gaming and streaming our kids' favorite shows. When we signed up, we were guaranteed that we would not have any issues with the service. That has not been the case.

Not helpful and rude. Don't use this service. It's bait and switch! Customer service is incompetent.read more

Scammers!! I called in to cancel the service (under my name) because I don't live in the location…read moreand the service was for my aunt who don't need their unreliable service anymore. They give me such a hard time to verify the account. Most company just verify my last 4 SSN, name, and service address, not sure why they want the email address and phone number (i signed up 10 years ago and dont remember if i even gave them an email). Told me to hang up to get the info they want to verify ready and call back. I called back literally 5 minutes later and the automatic msg said they are closed for training and to call back tomorrow. ARE YOU SERIOUS??! its 11 am monday! TERRIBLE SERVICE!!

No. There are constant outages, slow response, staticky reception. I wish I had an alternative…read morechoice. The positive is that because television is now streaming, several streaming apps are free or cost less, and the monthly fee is less.

Recently terminated due to side effects from medication to manage physical disability. Sitting in…read morecar at shopping center parking lot and spectrum had called police to trespass me from property despite being in the parking lot

Dealing with customer service was difficult, person was rude and not helpful for my client,…read moreservices were overpriced, client has fixed income, lack of flexibility on payment, poor service all the way around

From the owner: We make your choice SIMPLE by providing FREE equipment, installation and activation PLUS our…read moreinstallers are local. Our low monthly rates start at $19.99 (subject to change). Remember it is your TV. Take it with you. Transform your computer, smart phone or tablet into your TV and take it anywhere. Contact us today for all our current offers and information.

Wow! What an amazing experience getting setup with ifiber.com! As an IT professional, it's a near…read moreunicorn moment when an implementation of anything goes as well as my onboarding with ifiber.com. I worked with Bilie and I can't say enough about her customer services skills. So refreshing coming from Xfinity. Billie explained the setup process in easy to understand terms, set dates, and expectations. Once the configuration step was complete on the ifiber.com side, it was a simple plug and play of my wifi router. Worked "right out of the box". So far, the service has been rock solid (a must for my IT work) and based on my experience I expect the same going forward. ifiber.com is a solid five stars!