So after many calls for 2 years to fix our doors that they install they never have returned our…read morecalls or come out to fix the problems. The only reason they got a 1 review is because that is the least you can give them. I don't leave negative reviews normally but they are the worst business people we have ever dealt with. I would never give them our business again. Very disappointed in their customer service. Fix the problems! So many calls and emails and no response other than they say they are waiting for their distributors to get back to them.

This is for the Chelan glass that is in entiat. The worst customer service I have ever witnessed…read more They came out to fix a window on our beautiful property and the guy clearly had no clue what he was doing. He bent the frame to the point of not even being able to close it. The worst part is that my wife and I have been trying to get a hold of them for 3 weeks now and they keep avoiding the issue. They never answer the phone and when they do they lie to you and treat you like shit. Respect goes along ways and if you want your business to survive I suggest you give the homes and owners respect. I know they owner of this company would not be happy.

Final update to previous reviews. The Glass Works sent a technician out the morning we planned and…read morein about a half hour had the shower door adjusted to a nice flush finish with the adjacent glass panel. In the end, the company made good on the original work.

Great Company! The bid price for the replacement of a large…read morefront house window was very good. Great guys that did the installation. Would definitely use this company again.

I dropped in with a question about the possibility of sealing a rock chip on my windshield before I…read moreheaded over the pass. They repaired it right on the spot without an appointment and for a SUPER reasonable price - I was more than pleasantly surprised! Everyone I encountered was exceptionally friendly and helpful. I was in and out of the shop in less than 1/2hr. I will definitely take all our glass business there moving forward. I highly recommend this business..... quality work from a professional team.

Had two bad units replaced in my home. Fast and friendly service and they turned out great!read more

AWESOMENESS! Brandi was very courteous and friendly via phone and in person. I sent them dimensions…read moreof a frame without taking into account about another 1/8" that should have come off. They worked with the original piece of glass and was able to make it work for the frame so I didn't need to have another piece cut. Thank you for getting it done so fast. Highly recommended!

Joe came and fixed an older sliding door for me. This would have cost a significant amount if they…read morecould have even found the part so he saved me a significant amount of money. Great service! Guy Schober

They screwed up a $20,000 custom patio door order. There were other issues with my patio door…read moreorders that totaled $100,000 in spend with this company. They did try to make some of it right by me, but I will still forever have doors in my home that are incorrect.

Central Valley Glass is truly the best glass business in the Yakima Valley! Whether you're looking…read morefor custom windows, sleek shower doors, or durable commercial glass solutions, they have it all. Their craftsmanship, professionalism, and dedication to quality are unmatched. If you need glass work done, they're the ones to call--I highly recommend them

They came out multiple times to ensure my ancient (30+ years) sliding patio glass door had the…read moreright parts and was fixed properly. I had no hope that it could actually be fixed but they did it !!! They are good people, and I recommend them for any job you have.

They installed our front doors but had to do it 3 times because they couldn't get the threshold…read morelevel. Then they used fixall instead of the proper concrete materials. It's leaked now for years but they will not fix it. They will not return calls. BEWARE! DO NOT USE THIS COMPANY!

DaBella..... You'd think this company, as big as it is, and…read moreas much as they charge, could afford a receptionist to answer their phones. 10 calls to get paperwork for the PUD Rebate for window replacements... and no one ever answers their phones. Just a message saying leave a message we'll call you back. 5 days later... no calls. Piece a work... NOT

I am not sure how old these other reviews are but my experience was great. I understand ownership…read morechanged. They were prompt, accurate, pprofessional and offered great prices in comparison to other quotes we received from window replacement companies in the Wenatchee Valley. The window is high quality and took a very short time from being ordered to being installed. I highly recommend them and will continue to use them for my many window upgrades in a 40 year old large home.

Discount Auto Glass is the worst. Had a broken garage window replaced and they did a very poor…read morejob. The seal around the new glass was loose and when we reported this issue, they promised to send out a worker to take a look and never did. We asked 3 different times over several months and explained that we had water leaking into the garage. Each time they indicated they would follow up but they never did. In the end we tried to fix ourselves & then noticed that the new glass did not fit the frame. There was a gap. Could this company be any worse? Don't think so. Actually, rates no stars.

Customer service and communication between the workers was lacking when I worked with them. I don't…read morerecommend.