Had a burst pipe in the bathroom. Joe and his crew came in and took care of is right away (after…read morethe plumber). Joe was kind enough to assist me and explain the process to me, I've not gone through a situation like this before. I very much appreciate the expedience in getting the moisture handled! I would recommend highly! Natheena

Our washing machine flooded and they did a awesome job mitigating the flood, drying out the room,…read moreand demo-ing away damaged portions. Joe and his team were courteous, efficient, communicated well what and why they were doing, and did a great job. Highly recommend.

i wouldn't wast my time or money with first Choice…read morerestoration the guys they sent Completely smelled of weed and I would see them hitting there vapes not giving a crap that I was there they don't drugs test there employees So unprofessional

company hires min wage temp laborers to do garbage work. Bids high and makes employees pay for…read morematerials like paint brushes and basic safety supplies out of their own pocket!! Extremely unprofessional, surprised they haven't been shut down by L and I! Plenty of other choices in the valley, don't give these creeps your business!

DID NOT COMPLETE WORK THAT WAS WRITTEN INTO CONTRACT. Only partial repairs were made to satisfy…read morebare minimum of what Insurance requirements were or what change orders they dictated to Insurance Company. Zach, the Project Manager, only visited residence once for an Insurance Claim that was well over 1/2 million $$$. Very shady and misleading business practices, Do yourself a favor & look into other Restoration Companies which emphasize integrity, transparency, and high-quality service in their restoration efforts.

To the owner, who responded to my previous review... You've obviously never heard of an online…read morealias. I'll gladly post pictures of the shoddy work to prove you're dead wrong about not painting over mold. The speed at which the crew performed the work there's no way they could've done as you said. It's my opinion your business took advantage of a female homeowner because they knew they could.

We had a catastrophic plumbing leak. Home had only been empty for two days, in that time 3…read morebedrooms, a hallway, and bathroom were saturated. All the flooring was puddled - waves on the water in our master bedroom. Obviously, we freaked out, called a friend and got a recommendation for France. They were at the house within 4 hours and got to work with industrial dehumidifiers and fans. An isolated 'dry space' was created. It took a full week to fully dry, but they had sophisticated equipment to show areas that still needed time. This was infinitely valuable, long-term. Drying work was done by we'll say Team-1. During drying, Team-2 restorers were assessing damage and creating a very detailed repair plan. They negotiated this plan with our insurance, settling on a full-value payout. Team-2 was flexible in using the insurance money in the highest-value way possible. Repairs did take 6 weeks, but we're in a rural area, and the repairs totaled over $30,000. It was a big job. Further, we had a holiday deadline and France found a way to meet it. End of process, everything got fixed, on time, and we weren't out any more money beyond our deductible. Hopefully, this will be our one and only interaction with a major homeowner claim, but if another ever happens I wouldn't hesitate to call France.

Not honest. They set a budget with the insurance company for my flood but didn't stick to it. No…read moredetail for me to check. Lots of things had to be redone cause they did it wrong the 1st time. Example: they installed the furnace room door so it opened inward covering the furnace so it cover the service when door opened. That was not how it was initially installed. They didn't put doorknobs on folding openers and had to plug the hole made and start over. They installed doors then had to uninstall and take back down for new paint , etc. Poor communication throughout the project. Took nearly a year. Lots of delays and ABSOLUTELY NO COMMUNICATION ABOUT GOING OVER WHAT THEY AGREED TO WITH MY INSURANCE COMPANY. NOW I'M SUPPOSED TO PAY ?$8,000+ no questions asked over and beyond what was agreed to. Don't use them. You'll regret it!

I would not recommend Heartland restoration to anyone. they don't have any certified person…read morewatching the inexperienced people work on your house.I have work that has not been completed under my sink you can see all the pipes sticking out of the walls they broke my light on the ceiling never replaced it left gaps in the ceiling a walls. They never got the permits to install the hot water heater or the plumbing. I have been looking for a new contractor to finish the job. I also have lots of pictures and videos

From the owner: Heartland Restoration LLC provides complete restoration and reconstruction for homeowners facing…read morewater, fire, smoke, or mold damage throughout Wenatchee and the surrounding North Central Washington area. When disaster strikes, you need a local team that responds fast, communicates clearly, and stays with you from the first emergency call through final walkthrough. We're a family-owned company that understands how stressful and overwhelming these situations can be, and we're here to guide you every step of the way.

These guys are honest and hard working. They offer good prices also. I would not use anyone else…read more They use and promote none toxic solutions that are environmentally friendly. That alone makes me feel more comfortable with them.

We have used Riverside Carpet Cleaning at least a dozen times over the last decade for rental…read moreturnovers, and our own home. We have never been disappointed. They are responsive and prompt, and do a top-quality job. I will never go elsewhere.

Scott and his crew are the best! i have purchased carpet from him more than once and am contacting…read morehim this week for more help because I just bought a condo that needs updating. You will not be sorry to deal with them. Please have a good experience and use them for all your flooring needs.

This is the second job I've had FC do for me. First one was years ago when they first got started…read moreand the owner Scott did the job. This time it was a crew of his. Both were excellent, professional experiences. I am absolutely THRILLED with how the carpet turned out in my upstairs today. The guys did a great job seaming together some longer stretches and overall the carpet is the softest I've ever felt with the coolest pattern. I wouldn't hesitate to recommend their products and services. They have a great showroom to get a sense for what you want.