Dillon and Rico were on time for our HVAC service. They were very informative and polite, answering…read moreall of our questions and offering a tutorial personalized to our needs. Dillon, the owner, was friendly and communicative with introductions, and when they went to work they were able to work independently without interfering with operations in the clinic at all. Really went above and beyond - we will definitely be reaching out to them with any HVAC needs at the clinic moving forward!

Terry did a fine job a few years back. But this time around…read more(time for another sweep of the chimney) he simply hasn't responded. No one answers when I call. The voice mail is full. and no response to emails send in Oct and then now. Is there still a business??

We have had our stove pipe cleaned by Terry several times over the last five or six years. He is…read moreprompt, thorough, and leaves the stove and house as clean if not cleaner than when he arrived. He does excellent work. Tom H

I challenged the team led by Dan and Josh to install a split system in my log home here in Manson…read more For obvious reasons I did not want the head units or line sets hanging off the external walls of my log home. They conceived a way to run the line sets internally within the existing internal duct work. The install required out of the box thinking and we did have challenges with the condensation lines. The mark of a good team is how well they communicate with one another and how they respond timely when given curve balls. They were professional, able to diagnose the condensation line issue and my system is now running beautifully. The team worked well together and operated with integrity. I would strongly recommend them......... they are smart and love challenges! Kudos also to Bart and Jon on the electrical portion of the install. Drew M

Carlos was wonderful on our recent HVAC annual service. Efficient and friendly, with quality work…read moreand advice. We liked him so well we had Nick come out for a small electrical project. Nick was just as efficient and friendly. Would recommend this company for further jobs, especially since they offer electrical, plumbing & HVAC.

Our air conditioner went out in record temperature of 113 and want to say Dillon Holden was our…read moreHERO of the day!!! I know for many others as well as he kept accepting calls from desperate people like myself! He came out same day (!) and worked hard to repair our air conditioner! Many thanks Dillon! I put you in my phone for future reference! Appreciate your positive and friendly demeanor! Much success to you!

Called twice and never had a return phone call. All I needed was a yes or no I can do it or what…read moreis your timeline. Common courtesy return a call and don't ignore phone calls. I will never call his business again

Our family has been using Cascade Mechanical for many years for our HVAC and electrical work. They…read moremaintained the HVAC for my in-laws before we purchased the house from them; and they have been awesome through a major remodel as well as the semi-annual maintenance items and when "weird" stuff happens. Good people!

I was so disappointed in this company. I went to Cascade Mechanical this morning to purchase a…read morecapacitor for my heat pump since my air conditioner had stopped working. While talking to the manager, I mentioned I tried a capacitor that was a different size which didn't work so I figured I needed to buy the right size and asked her if that could have been the problem with the one I had bought. She said the size shouldn't matter and that there was something else wrong with the heat pump, and that she could have a technician come to our house later this morning. The technician arrived, replaced our compactor which took approximately 5 minutes and waited an additional 20 minutes to make sure it continued to work. This $55 capacitor which my husband had intended to purchase ended up costing us over $400 for a 5 minute job. What a rip off!!!!

This is basically two reviews in one.......Deb has managed 2 transactions for our family. Deb…read moremanaged both transactions meticulously! From listing to sales. Strong on comp work, worked with stagers to insure our homes were showing in their best condition. Offers were immediate and Deb worked hard to get the best deal and in one instance Deb basically did the work of the buyer's agent as well as she was slow to respond and did not have Deb's level of experience.

Debra sold us our Chelan house September 23rd 2017, and everything was fine until we discovered…read morethat Debra flat out lied about the fact that the septic compartment had a hole drilled between the two compartments as required in order to close the deal... I even have an email from Debra Meehan clearly stating that this in fact was done and checked off....Fast forward to 2024 and having the septic tanks cleaned out, and discovering that in fact "This Was Never Done".... So I reached back out to Debra Meehan, and even included the email from her stating this work was completed so the sell of the home could close... Debra Replied: John & Nancy "Sorry to hear the septic is causing you concern. I was not aware of any unfinished work from your purchase. I'm sorry but there is nothing further I can do to assist." So I replied: "Then why did you tell us it was already drilled? Seriously this is how you want to handle this Debra? You were sure aware of it when you wrote the email telling us it was completed" Debra Replied: "Boom. That didn't take long." So to sum it up, Debra Meehan flat out lied to us stating the septic work was completed so the sell of the house would move forward, and she could collect her commission check. Now I'm looking at having to pay to get this corrected at the tune of $2,600.00 Debra had a chance to make this right, but chose to turn her back on us and run with commission check in hand. So I would NOT RECOMMEND Debra Meehan to represent you on a home purchase if this is how she handles her business. John & Nancy Bray 14524 Morning Sun Drive Chelan, WA 98816

We were lucky to have connected with Alice to show us homes in the area. I don't know of a nicer…read moreperson. Her sense of humor and beaming smile puts one at ease. She had prepared collateral on homes we had interest in viewing ahead of time. We took along the packet of pictures, facts and details as she drove us home to home. We found a place and made an offer the following morning but lost the deal. Alice was so ethical in her business practice unlike others in the area we discovered. Alice was so admirable when she went out of her way to call us when the place we lost became available again but now for sale-by-owner. I don't know of to many realtors who would do such a thing when there was no financial incentive to do so. It just affirms her good hearted nature looking out for the best interest of her customers. We have had the pleasure of being able to work with her again as she was the liaison between K and L Builders and the home owner through the building process.. She is helpful guiding us through the process and educating us on choices specific for the area. We certainly see her more than a realtor now but also as a friend.

We worked with Alice recently on a home purchase in Chelan. Alice was very attentive to our list…read moreof needs in a home and the price range. There was no pushing into higher price brackets. With her extensive knowledge of the area market, neighborhood characteristics, etc. she was able to fully inform us of the options and qualities of areas about Chelan. As we were in no hurry to buy and wanted the perfect home for us, we and Alice knew the process could take some time. Alice was patient and kept us constantly well informed of the real estate situation and of specific properties in our profile. Once an offer had been made, Alice worked closely with all the parties, escrow, inspectors, brokers, etc to guide the process along smoothly and without issues arising. We were very happy with our experience with Alice and can highly recommend her.

I had an addition done this summer. Weston and his crews were very easy to work with. Great…read morecommunication throughout the project and pricing was better than others. 10/10.

When my team and I purchased a 4 unit apartment building we were excited about the possibilities…read morefor an extensive remodel and Weston was available to talk with us, and even did an inspection for us for a nominal fee. We had concerns initially when reading some of the reviews and looked around for other contractors , but we found they are in short supply...We moved forward to work with Steelhead and 4 months later I have to say that Weston and his crew have 100% earned our trust and respect. We got off to a bit of a slow start since there was a shortage of available contractors and he was spread pretty thin, but we're halfway through and the momentum has really increased. Weston has proven to be smart, responsive, and has great money / time saving (and aesthetically awesome) ideas while still delivering high quality work. In engineering costs alone he saved us over 10K from what we were able to find on our own. We bought the property with an unfinished unit and it is now ready to go and is beautiful. Weston was able to think ahead in planning for a 5th unit and has implemented some clever tweaks to prepare for that and the permitting that will be involved. Although I hate to share him when we're only halfway through our project I have to give credit where it is due. I (and my team) now fully trust that our project is in good hands and we're excited to have our finished project be a part of his portfolio in Spring 2022. I'll add photos and more updates as we move forward.