1. The Glass Works

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Wenatchee, WA

The Glass Works

4.7 (3 reviews)
Closed • 8:00 am - 4:00 pm

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2 years ago

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Robbins Garage Door

Robbins Garage Door

(14 reviews)

I have to say if every business operated like this we'd live in a better place. I can't recall the…read morelast time I needed garage door work, but I've needed it twice in the past couple months. Put simply, I couldn't be more impressed or grateful. I'll start with the fact that I don't know anyone in the business and picked them because of their radio ads and the "go Mariners" that they end with ... The first time I called I needed my sensors replaced as after all these years they simply wouldn't correctly register. I could close the door at night when it was dark, but had to force it during the daytime hours. Not only did they come out the same day and replace them, they switched them so the sunlight shined on whichever one was best - I'd try and explain, but I'd be wrong. That's actually not all. They also, tightened the chain, lubed the rollers and corrected the opening height so that it fully opened - adding some 3 inches which I probably will never need. They didn't try to sell me anything extra. They just did an awesome job. The kicker is the bill I received was way more than reasonable for the work and the service from my perspective. I don't know what others charge or whether the charge was reasonable for the industry - I can just say that as the customer, I felt it was a fantastic value. The second time I called was today. I woke up this morning an the spring had broken. I immediately called and got someone. They told me that they were super busy but would work me in. They did. They showed up just afternoon to measure and within an hour or so they had cut and installed the new spring and tested the operation. Everything seems to be working again and I couldn't be more pleased. I would not hesitate to call them anytime or recommend them to anyone. Thanks!!

Awesome company they hire really good people that you can trust to fix any problem with your garage…read moredoor and it will work perfect when they're done. I highly recommend this company!! They are definitely 5 star

France & Company

France & Company

(7 reviews)

We had a catastrophic plumbing leak. Home had only been empty for two days, in that time 3…read morebedrooms, a hallway, and bathroom were saturated. All the flooring was puddled - waves on the water in our master bedroom. Obviously, we freaked out, called a friend and got a recommendation for France. They were at the house within 4 hours and got to work with industrial dehumidifiers and fans. An isolated 'dry space' was created. It took a full week to fully dry, but they had sophisticated equipment to show areas that still needed time. This was infinitely valuable, long-term. Drying work was done by we'll say Team-1. During drying, Team-2 restorers were assessing damage and creating a very detailed repair plan. They negotiated this plan with our insurance, settling on a full-value payout. Team-2 was flexible in using the insurance money in the highest-value way possible. Repairs did take 6 weeks, but we're in a rural area, and the repairs totaled over $30,000. It was a big job. Further, we had a holiday deadline and France found a way to meet it. End of process, everything got fixed, on time, and we weren't out any more money beyond our deductible. Hopefully, this will be our one and only interaction with a major homeowner claim, but if another ever happens I wouldn't hesitate to call France.

It only gets one star because there wasn't one lower... The…read moreGood- they got here fast, they took care of the immediate problem. The Bad- I asked for a ballpark figure- they said- "at the very most, and it probably won't be this but at the most, $xxxxx. dollars". Well guess what, it was exactly at that upper end (which seems really high given that the pay for workers is low and horrible benefits- I asked a worker). Then...they didn't finish the job. Nope. Even left equipment behind and didn't fix things that they damaged... Still trying to get things resolved and they are giving me attitude. Don't use these guys. Just don't.

The Glass Works - windowsinstallation - Updated October 2026

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