Tawnee is an excellent business owner and this business is run completely professional. Her workers do an an amazing job and are professional and reliable . Would hire them again for sure read more

I am a guy who has been in sales my whole life and appreciates quality. I had a couple friends who referred me to Merry Maids because they provide high quality work, fast, and no BS. I had a construction clean done after a major remodel which turned out awesome! A few months later, my wife of 27 years left the marriage, I didn't want to spend much time cleaning so I hired Merry Maids for weekly service and I have found that my house has never been so clean!! They show up "merry", pardon the cliche, I can be home or not, and because they are personable I am comfortable, and as I said before "I love how clean my house is!" All said and done, I would highly recommend Merry Maids for deep cleans and regular service! read more

Merry Maids - Duane B - Home Cleaning Near Me - Wenatchee, Washington

This review is a little late, but I wanted to make sure I reviewed Merry Maids. We were in an aweful rental situation with Platinum Properties in Wenatchee and Merry Maids had our back. Platinum Properties tried to enter our residence multiple times for inappropriate reasons and we decided to leave the rental after only 3 months. We knew that Platinum Properties were going to try to nail us with numerous fees when we left so we hired a maid service. Best decision we ever made! Merry Maids sent two people over initially and I inspected their work, they did an amazing job and I was more than satisfied. After we moved out, Platinum Properties said that there was a hair in the bathroom and a smudge on the oven. They called Merry Maids who sent out people to address their concerns a second time. Then about a week later, Platinum Properties called Merry Maids to come out again, I was never told why on this trip... Merry maids made 3 trips to this property and I only paid the initially fee. If you have an aggressive rental agency or landlord, you can't go wrong with Merry Maids. They do a great job, are very timely, use great smelling products and leave the home in generally better condition than moved-in. They went above and beyond for us and I'm sure they would for you as well. A great company that stands behind there guarantees. read more

Hired Merry Maids to do a deep clean of a home we bought prior to moving in. Our new house is less than 2000 sq feet. Our home was empty except for several boxes in the middle of the main living room. We were quoted $135/hr, two workers, 4 hours to get the job done. Fair enough. They sent 3 workers and didn't notify us of a price change. We were working that day so we weren't able to be in the house to monitor their work. 4.5 hours into the service, they had only "completed" 5 rooms - the kitchen, two bedrooms and two bathrooms, Leaving the big basement, a staircase, a bathroom, a bedroom and the living/dining room. We asked them to stop at 5 hours because it wasn't within budget to have them keep going (~$600). After they left, we looked over the rooms they had "finished" and they were still dirty. The windowsills were disgusting (flies, dust, grime), the empty fridge was gross, the blinds were left untouched, the windows were gross, there were still crumbs and stains in the cabinets and the basement floor still had crap all over it. Called back and told the owner of the franchise it was unacceptable. She offered to send out people the next day (moving day) to "redo" everything. However, they only "cleaned" rooms they said they had cleaned to begin with, not the ones they missed. She sent 4 people the next day. 3 hours later we arrived with our first load to move in and there was absolutely no difference except for that the fridge was clean. They still weren't done and we had to wait around for 20 minutes to start moving. One guy started smoking out by the truck instead of helping to move the process along. We are 100% dissatisfied with their work. Our neighbor said they took several smoke breaks and the first crew even left the house the previous day before coming back to "finish." To top it all off, the owner ended up charging us for the third person she sent on the first day and she charged our card $950. I'm disgusted. Icing on the cake - one of the workers asked my wife if she was in a homosexual relationship - NOT YOUR BUSINESS, LADY. Also, they weren't wearing masks. Do yourself a favor and NEVER use this service. read more

Had used them before, won't again. There are alternatives so it surprises me they did such a poor job. Said they sent two people, neighbor watched one sit in the car the whole time. Obviously do not know what a quality cleaning is. Talked to owner, gave a very small discount but otherwise seemed indifferent. Didn't want it cheaper, wanted it done right. read more

good honest and professional cleaners they go above and beyond to make it right, great company that i recomen read more

Our realtors referred us to Merry Maids to help prepare our home for sale. We keep a pretty clean house, so we just needed a professional service to clean base boards, finger prints on light switches, and all the details that are often overlooked in our daily maintenance. Two trainees were sent out to do the job. What should have taken an experienced team no more than 4 to 5 hours to complete, took these young ladies nearly 8, for a total fee of $797.50!!! This service was neither fast nor affordable. Nor was it complete. After nearly 8 hours, the laundry room and one other space were left untouched, dust and cobwebs still hung from the light fixture over the dining room table, and there were smudge marks under each of the dining room chairs. Our realtors were shocked by the bill; my husband and I were shocked and felt taken advantage of. Merry Maids will not be on our list of the "go-to" reliable, professional, quality service providers. read more