Our family has been using Cascade Mechanical for many years for our HVAC and electrical work. They…read moremaintained the HVAC for my in-laws before we purchased the house from them; and they have been awesome through a major remodel as well as the semi-annual maintenance items and when "weird" stuff happens. Good people!

I was so disappointed in this company. I went to Cascade Mechanical this morning to purchase a…read morecapacitor for my heat pump since my air conditioner had stopped working. While talking to the manager, I mentioned I tried a capacitor that was a different size which didn't work so I figured I needed to buy the right size and asked her if that could have been the problem with the one I had bought. She said the size shouldn't matter and that there was something else wrong with the heat pump, and that she could have a technician come to our house later this morning. The technician arrived, replaced our compactor which took approximately 5 minutes and waited an additional 20 minutes to make sure it continued to work. This $55 capacitor which my husband had intended to purchase ended up costing us over $400 for a 5 minute job. What a rip off!!!!

I challenged the team led by Dan and Josh to install a split system in my log home here in Manson…read more For obvious reasons I did not want the head units or line sets hanging off the external walls of my log home. They conceived a way to run the line sets internally within the existing internal duct work. The install required out of the box thinking and we did have challenges with the condensation lines. The mark of a good team is how well they communicate with one another and how they respond timely when given curve balls. They were professional, able to diagnose the condensation line issue and my system is now running beautifully. The team worked well together and operated with integrity. I would strongly recommend them......... they are smart and love challenges! Kudos also to Bart and Jon on the electrical portion of the install. Drew M

Carlos was wonderful on our recent HVAC annual service. Efficient and friendly, with quality work…read moreand advice. We liked him so well we had Nick come out for a small electrical project. Nick was just as efficient and friendly. Would recommend this company for further jobs, especially since they offer electrical, plumbing & HVAC.

Dillon and Rico were on time for our HVAC service. They were very informative and polite, answering…read moreall of our questions and offering a tutorial personalized to our needs. Dillon, the owner, was friendly and communicative with introductions, and when they went to work they were able to work independently without interfering with operations in the clinic at all. Really went above and beyond - we will definitely be reaching out to them with any HVAC needs at the clinic moving forward!

From the owner: Locally owned and operated. “Where quality matters”read more

Called twice and never had a return phone call. All I needed was a yes or no I can do it or what…read moreis your timeline. Common courtesy return a call and don't ignore phone calls. I will never call his business again

Our air conditioner went out in record temperature of 113 and want to say Dillon Holden was our…read moreHERO of the day!!! I know for many others as well as he kept accepting calls from desperate people like myself! He came out same day (!) and worked hard to repair our air conditioner! Many thanks Dillon! I put you in my phone for future reference! Appreciate your positive and friendly demeanor! Much success to you!

As a commercial building manager, I have depended on Central Washington Heating and Air for all of…read moreour heating, Air conditioning, and duct work needs. Les, the owner worked up a plan to replace all of our heat pumps, air conditioning units and thermostats which allowed us to take advantage of all the PUD energy savings refunds available. We have great warranties, and they respond to any problems imediately if possible. Central Washington Heating & Air has top notch employees, starting with the receptionist who is delightful, to each and every technician who go beyond just taking care of things, to making sure everything else is running correctly. Their technicians are knowledgeable, positive, well spoken and just plain nice guys. I am glad that I can always depend on CWH&A.

It was a great experience. Jessie, maintenance guy, called and asked to come out earlier than…read morescheduled which worked out great for me. Jessie was prompt and very thorough with system checks. Spent much longer than 20 minutes unlike the previous maintenance person from a different HVAC company. The cost was very reasonable even though i didn't use the fall or spring discounts. That's when i should have done it but be that as it may it was well worth the visit. He even checked to make sure the drain line was not clogged, again, something the previous maintenance person failed to do. I have a Carrier heat pump and CW HVAC services all brands which is a relief so you don't have to commit to the company that installed the system new. Great Job Jessie. Thanks for your expertise. Would highly recommend CW H&A.

This is a great example of a small business helping others out. Nomad has beat other competitors…read moreprices consecutively for three references. One was thousands of dollars utilizing a repair option over replace. This company is very friendly and coordinates flawlessly with other contractors to ensure the job is done without delay. They know their mechanics well and take time to hear you out and give good feedback. Great guys and I recommend them to everyone.

Nomad Mechanical is incredible! When our heat pump failed we called the company we purchased it…read morefrom. They told us our warranty was no good and that a new pump would be about $7,000.00 for a new one or we could repair the one we had for $4,000.00 but it would fail again in a year or less. We reached out to friends for recommendations fir a second opinion and 2 friends told us to call Nomad. They were out in less than 2 hours and they didn't see the problems that the other company saw. They did some research and fixed our unit for under $900.00, We will never use anyone else but Nomand and have already recommended them to several friends.

Jay did a great job! When the bigger company quoted me three weeks, he was there the same day. He…read morewas fast, knowledgeable and took the time to make sure the not only the AC worked, but that the whole system worked. Give the small guy a chance!

Jay's installed a heat pump in my home. I couldn't be more pleased. I liked the brand of heat…read morepump and it was considerably less than I thought I would have to pay, yet qualified for full PUD refund. He was great to work with and made schedule adjustments for my convenience. And if I needed to contact him, he returned my calls promptly. He also made necessary adjustments due to wiring in a manufactured home. There was no additional charge. I highly recommend Jay's Heating and Air Conditioning.

If there was a zero star option they'd get zero WARNING:…read moreStay far away from this company. They installed my mini split system completely wrong, violating basic code and safety standards. The line set was kinked, poorly supported, and shoved through my wall with zero protection--leaving my system at risk of failure and my home at risk of damage. Multiple HVAC professionals have told me the install is so bad it needs a full tear-out and correction. This company's negligence has cost me time, stress, and thousands in repairs. I will also be filing a formal complaint with the BBB and reporting this to local licensing agencies. Hire them at your own risk.

Extremely expensive and the owner is rude. He charged me $500 for changing a filter and lied about…read moremice in my walls.