Wow quick same day preventative maintenance and inspection of our system before we put our house…read moreon the market. Yuri was the tech that came out and wrapped the line set on our heat pump and checked our furnace. Older system but said it seemed to be running fine.

We bought a new house and the HCAC started acting up. I found a magnet for A&R Mechanical on our…read moreunit, so I gave them a call. The line was busy all day for four days straight. I put my information in their website to receive a call back. Nothing. It's been four days. I get that it's summer and folks are busy but you can't return a call? Even if it's to let me know you're covered up and I should look elsewhere? Why have a contact form on your web site if you're not going to contact me?

Don't use them. They billed me $360 for a diagnosis and then gave me an estimation over $1000 for…read morethe repair which was eventually done by another heating and AC company for $300 as a total. There are quite a few awesome heating and AC companies in Moses Lake. Polhamus should be your last choice.

How about quote your customer that requested a quote for a new heat pump in a timely manner. I was…read morenever quoted. Your loss, goodbye!

Closed with no notice and the air conditioner we bought two years ago is having problems. . We paid…read morefor a $1300 warranty for nothing.

I recommend this company, I had a heating and cooling system installed this week. They were…read moretrustworthy, reliable, fast, affordable very kind and respectful crew. Thankful to have found them! No hidden fees! Very honest and straightforward.

We couldn't have asked for a better company to work with. Our old heat pump went out on a Saturday…read morein the middle of the heat wave. Panchos was recommended to us by a friend. We had called several places and nobody could help us for several days or even weeks. On Tues we called and someone was in Moses and came out to check out our situation. Sent an estimate to the office, which emailed it to us, we accepted and they were here the next morning and got to work. I had a problem figuring out the progammable part of the thermostat and a young man came out on Thurs and taught me how to use it. Would recommend this company to any and every one who needs heating or cooling assistance. Sharon Lybbert

From the owner: Serving residential and commercial customers throughout Eastern Washington since 2010. Our…read moretechnicians will evaluate whether it should be fixed or replaced. We are dedicated to complete customer satisfaction so you can expect superior service at competitive prices. Our highly trained team specializes in the installation and repair of heating, cooling and refrigeration systems. We also provide fireplace installation and service. Rely on our experts for prompt, reliable service.

Our medical facility recently used Central Mechanical Services for a significant plumbing system…read moreupdate. Steve and his team handled our patients, employees, and facility with the highest regard. In one instance, going as far as fixing a tiny leak that had nothing to do with their contracted services, simply because they were there and able. Because of this experience we've now initiated the process of utilizing their services for more ongoing projects, across multiple properties owned. Accounting/administration was a fantastic as well providing clear communication and prompt responses. It's great to see a business still being run the way things used to be. I highly recommend their services! Thanks Steve and Krystal!

requested service came through in the time slot I was given. the technician did a great job explain…read morethings and had the job done in a timely manner. very satisfied with central mechanical. will call them again! price was very reasonable as well.

I called on a Friday due to it was very hot and we had a broken heat pump. They told me that maybe…read morethey would be out that day, but if not they put me in the book for Monday for sure. About noon Monday, and I did not hear from them so I called. They told me they had some things come up. When asked what those things were since I was supposedly in the books, they said well, county and city things. I was really miffed as my husband is 86 and we were counting on them to be here so we called no one else. She said she would talk to her manager and get back with me. Sure they would. Not a peep. Bad customer service here. A call at least would have been nice instead of keeping people hanging.. Bad business.

Be careful Yakima. Some HVAC people will not be honest and say you need a new $12,000 furnace when…read moreonly a repair is necessary. Tammy got us scheduquickly a d Dave repaired our HVAC when others wanted us to buy a new furnace. THANK YOU TAMMY and DAVE at MBI !