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iFIBER Communications

2.1 (33 reviews)
Closed 8:00 am - 5:00 pm

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1 year ago

Not helpful and rude. Don't use this service. It's bait and switch! Customer service is incompetent.

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2 years ago

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3 years ago

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7 years ago

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4 years ago

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11 years ago

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5 years ago

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6 years ago

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4 years ago

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4 years ago

Great company, don't listen to the old reviews. Can't remember last time I've had internet problems. Highly recommend.

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5 years ago

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6 years ago

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14 years ago

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11 years ago

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Review Highlights - iFIBER Communications

The receptionist on the phone was super rude, and told me "I didn't know what I asked for".

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Genext

Genext

(1 review)

When I initally signed up I spoke with 3 different people. I'm not sure where they were from but…read morethey didn't seem to know much. The first person didn't know anything about the service. The second person I talked to said there were no fees. He said that there was a special going on and the $50.00 activation fee would be waved. He also said that since I already had a fiber box and a router that the $100.00 installation fee would be waved as well. I was really concerned about a cancellation fee as we are going to be moving. The third person I spoke with got my billing information and reiterated that there were no cancellation fees. I got my first bill and there was no fee. The second bill magically had an activation fee. I called them and they refused to remove it saying that some box was checked that said they told me about the fee.

From the owner: Genext holds strong to their commitment of providing the very best in technology solutions. By…read morebundling technology services, Genext offers a one-stop solution for customers to acquire business and lifestyle networks such as Security, Audio/Video, Theatre, and Cabling as well as Fiber Internet, TV and Voice on one monthly bill. People choose Genext because of their ability to provide straight answers and simple, cost effective solutions. Genext helps to secure the future of our community through involvement and sponsorship of Academic Achievement, Youth Sporting and Drug & Abuse Prevention programs. Genext partners with the industries leading manufacturers with the highest capabilities ensuring top of the line products, partnered with professional and responsive installation. Contact Genext today and learn how to "Make Technology Work For You"; visit www.genext.net or call 509.884.7791

Vyve Broadband

Vyve Broadband

(8 reviews)

I have had Northland cable for several years because it's all that was available when moving to…read moreNorris, SC. I had been very unsatisified because it seemed like the internet goes out for days at a time and sometimes multiple times a day. (Several times I made them pro-rate my bill because of this). I will say, that since Vyve has taken over, the overall service is much, much better and I don't notice regular interruptions in service like I had experienced previously. I probably do need to talk to Vyve about a "repeater" because I like to use my phone/tablet in the garage and I don't get good signal out there, (but it's also on the complete opposite side of the house from where the base is in the master bedroom). I so desperately wanted to be able to get AT&T's UVerse previously, (what I had before moving), but at this time I'm very pleased with the Vyve service and will continue to subscribe to it.

High prices, so-so technical support, so-so customer service. Only reason to go with them is if…read morethey are the only one in your area offering high speed internet or you are unable to to satellite television. I've had to call more than once about the same internet issues, slow upload speeds and going to certain websites will cause the entire internet service to drop off for around 30 seconds. tech people will do something and it will be okay for maybe a day and then the same things start happening again. Talking to their customer service people over the phone or in the office (I have no idea if there is more than one, I've been "lucky" to get the same one every time) and you get the impression of "why are you bothering me with your issues?" If you have other choice sin the Moses Lake area, take them, otherwise prepare to deal with what you get from Northland.

iFIBER Communications - televisionserviceproviders - Updated May 2026

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