Called because we are selling so needed an inspection and septic pumped. Receptionist was super nice and they got us scheduled quickly. When I called because I hadn't received the email (my e-mail's fault), they resent and I was able to pay over the phone. No issues and would recommend! It's expensive but I get it. Didn't compare to other companies so I can't judge. read more

I had posted earlier that the truck that pumped our septic tank left a small dinner plate size of oil in our driveway. After notifying them they sent me a written apology along with a gift card to Lowe's to help with the clean up. How very kind of them. This is how a business stays successful! Pleasing their customers. read more

Huge THANK YOU to Apple Valley Plumbing!! We had an emergency today at our home where our septic was leaking out of the cap. Apple Valley Plumbing said they could come out same day, they were actually there within a couple hours!! Other plumbers, some we have used before even, said they could come out "sometime next week".... Um, that doesn't work when you are talking about sewage filling your yard!!! It was an easy fix, but I'm still so thankful Apple Valley knew the importance and came out same day!! 5 stars all around!! Thank again!! read more

We had a problem with a sewer smell. They were able to schedule us the very next day. The service provider was very efficient and also explained what he did to solve our problem. read more

Apple Valley Pumping is my go-to for my home in Chelan County. Greg and his team are reliable and extremely helpful. I've been using Apple Valley for the past two years since owning this home and couldn't be happier with the service. We've had the tank pumped, but also have been fortunate enough to have Greg's expertise in finding solutions for an issue with our septic. Greg's depth and breadth of experience has been invaluable. Thank you Greg! The rest of the team has been great as well for all our routine pumping needs. They are on time, professional and fairly priced. Thank you Apple Valley! read more

This company came on time we live up. y squilchuck park a nice young man pumped our septic tanks out will use their service again next year thanks pv read more

Prompt service, they pumped the tank as asked. And knocked over my wrought-iron fence. (easily enough put back into place, but still unprofessional). Would have been nice if they asked about the drain field filters. As a first time homeowner I didn't know they even existed so when I called to have my tank pumped I suppose I expected it to be "serviced". Instead I got to call and have my tank pumped again a few months later to have the filter sprayed off by a garden hose as the guy chuckled and said "yeah I figured that was your problem". Glad I get to pay an extra off hours fee as well as pay to have my tank pumped unnecessarily months after I already had it pumped. Edit: I called AVPS to ask about the filters as well and was informed that they only check/clean them if specifically asked. read more

We had an emergency and they were not only the only pumping company in Wenatchee to return our call, Greg made it out the same day! He communicated with us during the day to keep us posted on his timing and got started as soon as he arrived. Greg went above and beyond in diagnosing our problem and then helping my husband with a fix that has nothing to do with our pump. We will absolutely work with Apple Valley Pumping in the future. Thank you! read more

Just had a septic inspection on a new home purchase. After receiving the report I called the company with questions and left a message. The kid called me back and was nice enough. He couldn't answer all my questions but he suggested I call the receptionist to receive a schematic of my septic system. A couple days later I called the company and asked if I could stop by to ask some questions about septic systems. The woman told me that she was unsure if anyone at the business was familiar with industry standards and would be qualified to talk to me about that! This begs the question, why do they get paid to conduct insisting??? In addition she told me that they didn't have time to talk to me that business day. After closing on the home I noticed that the septic covers, which had been covered by sod, were still exposed. They had obviously been uncovered for the inspection (which apparently they are unqualified to do). Mounds of dirt were piled next to them. I called Apple Valley again and asked if they would cover them. They informed me that "it is not our responsibility." She advised that the neighbor assisted her inspector dig the sod up and therefore Apple Valley cannot cover the septic. Terrible customer service and very unprofessional! read more

Have used Apple Valley on multiple occasions to supply Sanicans for our events, and they have been fantastic to work with! Always on time for both delivery and pick up, and equipment is maintained beautifully (clean and well stocked). Angelo (delivery driver) is awesome...so helpful and considerate of creating minimal footprint on our property. Highly recommended! read more

Avoid if you can. They are horribly, horribly unorganized. Despite emails and phone conversations they still messes up my order. And then they tried to bill me for it. They also did not record the check I sent them and tried to bill me again for what I had already paid for. read more