I took my laptop to the PCSMITH to diagnose a sound problem using the audio output jack. I need…read morethis jack since I share the room with other people He explained that the audio output jack was broken, and the complete motherboard would have to be replaced. The cost would be $ 600 to $ 700. He then offered a no-cost solution using the built-in Bluetooth audio system and a pair of Bluetooth earbuds. I am 90 years old, and the climb up the stairs to his shop was worth every step!

Absolutely incredible service! I was having issues after having to reinstall Windows, and the man…read morewho answered the phone immediately gave useful advice that moved me past a sticking point. When I hit another dead end in this annoying process of reinstallation, I was prepared to just give in and go to the shop in person, inevitably spending some money, but the man who had helped me previously kindly walked me through the next step over the phone -- he was legitimately the most helpful person I could have contacted, and didn't seem interested in parting me with my money. I have huge respect to the folks at the PC Smith, it can't be an easy job constantly dealing with banal tech issues like mine. I will 100% return here with any future problems!

The new computer we ordered is fast, quiet, and reliable - everything a family PC should be. Jason…read morehas a wealth of knowledge and insight on quality equipment and was easy to communicate with on our project. Highly recommend him and his skills to the Wenatchee Valley. Megan

From the owner: At io Tech, I understand that technology can feel overwhelming and time-consuming. That's why I…read morespecialize in providing onsite computer repair, IT services, and technology solutions with a clear and straightforward approach, ensuring accessibility for everyone no matter what their level of expertise. From small fixes to comprehensive services, I come to you, for any support you need. Offering services for both residential and small businesses, I also provide contract services for businesses needing third-party assistance with computer and IT projects, including logistics projects for local or out-of-state clients needing in-person assistance at data centers in North Central Washington.

Last time I was there was 1999 and I bought a stove from him and the thing just died yesterday it…read morelasted what is that 25 years and it was used when I got it thanks a lot guys I appreciate it I'm coming over to get another one today thank you

I think the way in which staff deal with the constant flow of folks in and out of this store is…read moreadmirable. They completed what was a simple electronic task, but not to me. They were efficient & patient. There appears to be a variety of items for sale & display in the store. Nicely done, give them a try.

POOR CUSTOMER SERVICE The employees were very rude and…read moreproceeded to tell me my phone was beyond repair then I went to CELL TECH and they got my iPhone back up and working within MINUTES !!! DO NOT RECOMMEND THIS PLACE AT ALL !!

Do NOT go here. They were incredibly rude the entire 8 MONTHS it took to get my laptop back from…read morethem. I brought it to them to simply fix the charging port, and after 2 months of messing with it, they texted me to let me know that they had irreparably broken the CPU. After another month of trying to figure out a solution, they began to claim that I had broken it, and were not going to do anymore work on my computer. When I complained about their work ethic, the manager got very irate and refused to communicate with me further on the problem. I am so disappointed with how they handled the entire situation, and I am now out a $1,000 laptop. This business is full of unqualified and unprofessional people. Save yourself the money, time, and stress, and find somewhere else to fix your electronics.

Ben and Brandon fixed my smoked and dead computer in less than 2 hours and that included…read morecomprehensive diagnostics. They found two burnt wires and a dead CPU cooling pump. They replaced the parts and even cleaned up my computer with tools and software only real geeks know about. I highly recommend this place!!!

In my opinion Andrew at Panda Computers offers the best service you can get in Wenatchee. Andrew…read morealso offers good technical advice and instead of trying to sell you additional services he provides honest solutions that can actually save you money.

3/26/13 Took a 2.5" HD from laptop in to see if he could recover data. I'd tried with external…read moredrive & couldn't. 3 days later I stopped back, he said it didn't work. I asked for drive, he couldn't FIND IT! 2/17/14 I went in to buy a PSU for a tower. Guy (owner) offered to take a look at BEFORE I bought & installed new PSU. I watch, he hooks a tester PSU & confirms PSU bad. Plugs in monitor & UH OH, NO MONITOR & UNIT WON'T BOOT UP! I leave unit & he'll call later with 'estimate' for fix or NEW price. When he calls he says PSU, Mother Board & 1 of 2 video cards bad. About $600 to FIX & NEW just shy of $1,000. Picked up 2/18/14 & went home, installed new PSU purchased elsewhere for $39. VOILA. System booted right up, all 3 monitors running from the 2 on board video cards (could run 4 monitors) & system works PERFECT! THIS GUY'S A RIPOFF BIG TIME. While he didn't try to charge anything for his misdiagnosis (at minimum) he did TRY to charge me $600+ to repair or $1,000 for a new build.

Terrible! A simple Laptop keyboard replacement. Completed with skeleton keyboard- no protective…read morebacking and no faceplate. I could see through holes diectly to motherboard. His comment- "don't spill anything". He refused to make it right.

The staff at Axeon Technologies (specifically, their technician Josh) did a fantastic job for me…read morewith transferring my data from an old computer to a new one, even managing to transfer an old QuickBooks program. When there were some glitches with the old program, Josh even stopped by my office when he was out on another call and fixed that as well (for no extra charge). Then with another phone call on another day, he fixed another issue for me. I received great service from Axeon Technologies, all done with a great attitude and with no extra costs for little follow-up visits and calls. Thank you Axeon and thanks Josh!

Axeon technologies charged me 325 dls to replace an iPhone screen and a week later the screen was…read morecoming apart. Greg tells me they honor their warranty and it's a defective screen.Greg tells me Jason the ceo will mail me a refund check the following week. It's been over 3 months and no refund yet. I have called and emailed both Jason and Greg and no luck. This business obviously does not warranty their product or their Labor. Axeon technologies rips you off. DO NOT GET ANY WORK DONE WITH THEM!!! (Jason and Greg are both liars!!!!)

I can no longer trust this company. They did not harm me financially, but did commit an error that…read moretook substantial personal time for me to correct. This was due to misleading statements about what had occurred. Sometimes stuff happens, I certainly understand that, but when I am inconvenienced by a company that I have a long standing relationship with and led to believe it was my fault, I take my business elsewhere.

I pay for the highest tier available for internet which is 1g, my service constantly has…read moreconnectivity issues and when I ask for information as to why I get vague answers. I shouldn't have as many discrepancies in my service as I do. Today the service has been out for a little over an hour, I was on hold once for a tech and got disco after waiting nearly 30 mins on hold. My wife uses the internet for her online courses through the college, and I use it for gaming and streaming our kids' favorite shows. When we signed up, we were guaranteed that we would not have any issues with the service. That has not been the case.