I can no longer trust this company. They did not harm me financially, but did commit an error that…read moretook substantial personal time for me to correct. This was due to misleading statements about what had occurred. Sometimes stuff happens, I certainly understand that, but when I am inconvenienced by a company that I have a long standing relationship with and led to believe it was my fault, I take my business elsewhere.

I pay for the highest tier available for internet which is 1g, my service constantly has…read moreconnectivity issues and when I ask for information as to why I get vague answers. I shouldn't have as many discrepancies in my service as I do. Today the service has been out for a little over an hour, I was on hold once for a tech and got disco after waiting nearly 30 mins on hold. My wife uses the internet for her online courses through the college, and I use it for gaming and streaming our kids' favorite shows. When we signed up, we were guaranteed that we would not have any issues with the service. That has not been the case.

Wow! What an amazing experience getting setup with ifiber.com! As an IT professional, it's a near…read moreunicorn moment when an implementation of anything goes as well as my onboarding with ifiber.com. I worked with Bilie and I can't say enough about her customer services skills. So refreshing coming from Xfinity. Billie explained the setup process in easy to understand terms, set dates, and expectations. Once the configuration step was complete on the ifiber.com side, it was a simple plug and play of my wifi router. Worked "right out of the box". So far, the service has been rock solid (a must for my IT work) and based on my experience I expect the same going forward. ifiber.com is a solid five stars!

No. There are constant outages, slow response, staticky reception. I wish I had an alternative…read morechoice. The positive is that because television is now streaming, several streaming apps are free or cost less, and the monthly fee is less.

Recently terminated due to side effects from medication to manage physical disability. Sitting in…read morecar at shopping center parking lot and spectrum had called police to trespass me from property despite being in the parking lot

This company took advantage of my nearly 94 year old step dad. Telling him he had 30 days to decide…read moreto keep service or not, he decided NOT to because they don't have his local channels. Now they say nobody told him he had 30 days and that he has a year contract that was "verbal" and he had to pay $480. Absolutely a scam. Taking advantage of someone this age should result in jail time.

Worst service ever. I wouldn't even give it a 1 if i could give it a zero…read more There isn't enough character space to tell you why because there are so many reasons.But ever since AT &T took over.... Worst, worst, worst.

This is a joke. All just advertising. Yelp is being used. DirecTV is my TV provider, and I'm…read moredisgusted. I have to give it a 1; but this does not deserve a 1.

Absolutely incredible service! I was having issues after having to reinstall Windows, and the man…read morewho answered the phone immediately gave useful advice that moved me past a sticking point. When I hit another dead end in this annoying process of reinstallation, I was prepared to just give in and go to the shop in person, inevitably spending some money, but the man who had helped me previously kindly walked me through the next step over the phone -- he was legitimately the most helpful person I could have contacted, and didn't seem interested in parting me with my money. I have huge respect to the folks at the PC Smith, it can't be an easy job constantly dealing with banal tech issues like mine. I will 100% return here with any future problems!

A very talented young man. Hit the power button on my…read morelaptop and it would not boot up. I took it to his shop and he made quick work of it. He worked me in between other appointments since I drove a long way and was extremely accommodating so I didn't have to drive all the way back the next day. I'm glad he knew what he was doing because I am not a computer mechanic. I am up and running again and he was extremely reasonable on his price. Yes I would recommend him for your computer repairs. Thank you, thank you, for your help.