I took my laptop to the PCSMITH to diagnose a sound problem using the audio output jack. I need…read morethis jack since I share the room with other people He explained that the audio output jack was broken, and the complete motherboard would have to be replaced. The cost would be $ 600 to $ 700. He then offered a no-cost solution using the built-in Bluetooth audio system and a pair of Bluetooth earbuds. I am 90 years old, and the climb up the stairs to his shop was worth every step!

Absolutely incredible service! I was having issues after having to reinstall Windows, and the man…read morewho answered the phone immediately gave useful advice that moved me past a sticking point. When I hit another dead end in this annoying process of reinstallation, I was prepared to just give in and go to the shop in person, inevitably spending some money, but the man who had helped me previously kindly walked me through the next step over the phone -- he was legitimately the most helpful person I could have contacted, and didn't seem interested in parting me with my money. I have huge respect to the folks at the PC Smith, it can't be an easy job constantly dealing with banal tech issues like mine. I will 100% return here with any future problems!

I think the way in which staff deal with the constant flow of folks in and out of this store is…read moreadmirable. They completed what was a simple electronic task, but not to me. They were efficient & patient. There appears to be a variety of items for sale & display in the store. Nicely done, give them a try.

POOR CUSTOMER SERVICE The employees were very rude and…read moreproceeded to tell me my phone was beyond repair then I went to CELL TECH and they got my iPhone back up and working within MINUTES !!! DO NOT RECOMMEND THIS PLACE AT ALL !!

In my opinion Andrew at Panda Computers offers the best service you can get in Wenatchee. Andrew…read morealso offers good technical advice and instead of trying to sell you additional services he provides honest solutions that can actually save you money.

The new computer we ordered is fast, quiet, and reliable - everything a family PC should be. Jason…read morehas a wealth of knowledge and insight on quality equipment and was easy to communicate with on our project. Highly recommend him and his skills to the Wenatchee Valley. Megan

I couldn't believe it. My childhood photos, my tax records, videos of my newborn's son's first…read moregiggles, first teeth, first steps... all gone. Not to mention the work project that was due in one week's time. All because my beloved hard drive - which I had for years - stopped working without any warning. I live in Winthrop, WA, where there is no repair for this type of emergency. In a sweat, I Googled "Hard Drive Repair Near Me," and Wenatchee Computer was the first result to pop up. I checked out their website, gave them a call... an answer on the first ring with a real human, who immediately connected me to another real human, who said they'd drive an hour to meet me that same night if I did the same. Although I had to bite my fingernails for the length of time it took to wait for the data recovery, every time I called or emailed to check in on a new ETA, I was met on the other end by a human who had an answer. At the end of the day, every single byte of data was recovered. Every. Single. One. I listened to a voicemail from my mom that I had secretly recorded while we were on speakerphone; I looked through photos that I forgot I had from my baby shower; I laughed at documents containing poems I wrote back in high school. I can't tell you if the price was fair or not, but these memories were worth every penny. I didn't even think to compare to any other company, and I certainly plan to make sure something like this never happens again. Thank you, Brandon, and Team Wenatchee Computer! I feel whole again.

Amazing experience reasonably priced top quality service and the same for admin Highly Recommend!!read more

My lawnmower quit working after 15 years of faithful service and Integrity fixed it for a very…read morereasonable price. Their skill and friendliness are highly appreciated and I will tell others I meet to give Integrity a chance to bring back an older machine to life.

Last time I was there was 1999 and I bought a stove from him and the thing just died yesterday it…read morelasted what is that 25 years and it was used when I got it thanks a lot guys I appreciate it I'm coming over to get another one today thank you

They did such a great job the first time, I called them back to clean our carpets again when it was…read moretime. Customer service from when my call was answered until the time the job was complete was exceptional! Jeremy is very kind and I appreciated how he explained the process! He is very professional and efficient! Also had duct cleaning done and was very pleased. A job well done and very reasonably priced!

Clean Connection sent a serviceman out to clean our couches and recliner. He worked his tail off…read more He then took our main livingroom throw rug back to clean it at their facility. The rug came back perfectly clean. They certainly have earned our business!