We had Jacob's Heating replace our AC and Furnace in the summer of 2021. They were quick, clean,…read moreand very helpful. Highly recommended. Then last week our thermostat died, and within a few hours Jacob was over testing it out. Turns out it had a production defect and was toast, but he had a replacement installed and it was under warranty. Great family-centered company to deal with, give them a call!

We have not had working AC since May and have been patient with them trying to find a solution with…read moreour six year old unit (a unit they sold us) we had one repair from them since May ($800) with a hot house!! Now they aren't calling us back to make it right! We have to replace our whole unit! I love to support local businesses but that was a giant waste of time and money and we won't be referring them any time soon!

If you recently purchased an older home ... here is your reminder to get the ducts cleaned!…read more We had Tyler from Zerorez Carpet and Air Duct Cleaning of Central Washington over to the house and Whoo - wee! Did he have his work cut out for him! He said this was the second worst ducts he has ever cleaned - and he suspects that they have never been professionally cleaned. In 70 years. Over an inch of dust and debris coating the ducts. When you buy a house that is not new, you never know what you are breathing in. Skin cells from the 70's? Entirely possible. I absolutely recommend Tyler from Zerorez if you are anywhere from Wenatchee to Spokane. Respectful, clean, professional and super helpful! Went above and beyond to get my home taken care of. (A house this size usually takes him an hour and a half ... he was here for closer to five hours to get the work complete and answer all of our questions.) Guessing the HVAC will work much better (better air flow) and there will be less dust in the house now! Best $500 spent in awhile.

From the owner: Carpet, Tile/Grout, Upholstery, Area Rugs, and Air Duct Cleaning! Serving Residential and…read moreCommercial clients. Using our Zr Water™ technology, we avoid using harsh soaps and chemicals that would typically leave residue behind. Residue attracts dirt and grime that makes it difficult to keep your carpet and surfaces clean. A ZEROREZ clean will help your carpets and other surfaces stay cleaner for longer.

Our family has been using Cascade Mechanical for many years for our HVAC and electrical work. They…read moremaintained the HVAC for my in-laws before we purchased the house from them; and they have been awesome through a major remodel as well as the semi-annual maintenance items and when "weird" stuff happens. Good people!

I was so disappointed in this company. I went to Cascade Mechanical this morning to purchase a…read morecapacitor for my heat pump since my air conditioner had stopped working. While talking to the manager, I mentioned I tried a capacitor that was a different size which didn't work so I figured I needed to buy the right size and asked her if that could have been the problem with the one I had bought. She said the size shouldn't matter and that there was something else wrong with the heat pump, and that she could have a technician come to our house later this morning. The technician arrived, replaced our compactor which took approximately 5 minutes and waited an additional 20 minutes to make sure it continued to work. This $55 capacitor which my husband had intended to purchase ended up costing us over $400 for a 5 minute job. What a rip off!!!!

It was a great experience. Jessie, maintenance guy, called and asked to come out earlier than…read morescheduled which worked out great for me. Jessie was prompt and very thorough with system checks. Spent much longer than 20 minutes unlike the previous maintenance person from a different HVAC company. The cost was very reasonable even though i didn't use the fall or spring discounts. That's when i should have done it but be that as it may it was well worth the visit. He even checked to make sure the drain line was not clogged, again, something the previous maintenance person failed to do. I have a Carrier heat pump and CW HVAC services all brands which is a relief so you don't have to commit to the company that installed the system new. Great Job Jessie. Thanks for your expertise. Would highly recommend CW H&A.

If you need a company to back its product look no further. We had equipment installed that was…read moredefective and they stood behind their product. When the manufacturer wouldn't do anything else, they took action and replaced it. I'm forever grateful for Les and his crew for going the extra mile and now we are cool inside when it's in the upper 90s outside.

Dillon and Rico were on time for our HVAC service. They were very informative and polite, answering…read moreall of our questions and offering a tutorial personalized to our needs. Dillon, the owner, was friendly and communicative with introductions, and when they went to work they were able to work independently without interfering with operations in the clinic at all. Really went above and beyond - we will definitely be reaching out to them with any HVAC needs at the clinic moving forward!

From the owner: Locally owned and operated. “Where quality matters”read more

Our air conditioner went out in record temperature of 113 and want to say Dillon Holden was our…read moreHERO of the day!!! I know for many others as well as he kept accepting calls from desperate people like myself! He came out same day (!) and worked hard to repair our air conditioner! Many thanks Dillon! I put you in my phone for future reference! Appreciate your positive and friendly demeanor! Much success to you!

Called twice and never had a return phone call. All I needed was a yes or no I can do it or what…read moreis your timeline. Common courtesy return a call and don't ignore phone calls. I will never call his business again

Alonzo and Kevin arrived promptly and did an outstanding job. They answered all our questions…read morethoroughly and were well equipped to carry out the job as required. I'm happy to recommend them. Great value and deep cleaning.

Alonso and his partner showed up on time (actually a few minutes early), went right to work, and…read moredid a terrific job stretching and cleaning our living room carpet. I highly recommend the company and will definitely use their services again.