My son gave me his iPhone 15 pro because he dropped the phone and the screen broke. Bad apple was…read moreable to replace the screen and then transfer the data from my iPhone 11 to the iPhone 15 Pro . They cleared my iPhone 11 so I could sell it. Luci was awesome as were the other employees we interacted with when dropping off and picking up. Communication was excellent through out the process. When I picked up the phone, the screen protector they added was so professional it looked like the actual screen. I checked other companies online and I feel I had excellent results for a reasonable price. Thank you and I would recommend Bad Apple Repair service based on my experience.

i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

VERY knowledgeable Crew who will fix what they say they will.read more

I think the way in which staff deal with the constant flow of folks in and out of this store is…read moreadmirable. They completed what was a simple electronic task, but not to me. They were efficient & patient. There appears to be a variety of items for sale & display in the store. Nicely done, give them a try.

POOR CUSTOMER SERVICE The employees were very rude and…read moreproceeded to tell me my phone was beyond repair then I went to CELL TECH and they got my iPhone back up and working within MINUTES !!! DO NOT RECOMMEND THIS PLACE AT ALL !!

KEEP AWAY FROM THIS PLACE LIKE THE PLAGUE I had my iPhone 7+ screen repaired here. It looked…read moreflawless, but two weeks later the screen will not recognize me touching it and the parts they used were Chinese aftermarket halfassed screens. The woman that worked on it basically said they learn through work so there is absolutely no training before you give them your phone. you are just as well of at trying the repair yourself or going to apple to get it repaired professionally than going to this shit show

Apparently under new management. Quick iPad screen repair, as quoted.read more

He seems like a good family man just trying to make a living. He was fair and factual on advice…read moreheave me. Good job !

I would give 5stars but now my volume up button isn't working. Everything else was perfect. He…read morefixed my screen within an hour and got it into working order other than the volume up button.

Gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooodread more

Special thanks to Rulan, for helping with my printing needs for a memorial service. He answered my…read morequestions and worked hard to get me the best deal!

She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

I took my laptop to the PCSMITH to diagnose a sound problem using the audio output jack. I need…read morethis jack since I share the room with other people He explained that the audio output jack was broken, and the complete motherboard would have to be replaced. The cost would be $ 600 to $ 700. He then offered a no-cost solution using the built-in Bluetooth audio system and a pair of Bluetooth earbuds. I am 90 years old, and the climb up the stairs to his shop was worth every step!

Absolutely incredible service! I was having issues after having to reinstall Windows, and the man…read morewho answered the phone immediately gave useful advice that moved me past a sticking point. When I hit another dead end in this annoying process of reinstallation, I was prepared to just give in and go to the shop in person, inevitably spending some money, but the man who had helped me previously kindly walked me through the next step over the phone -- he was legitimately the most helpful person I could have contacted, and didn't seem interested in parting me with my money. I have huge respect to the folks at the PC Smith, it can't be an easy job constantly dealing with banal tech issues like mine. I will 100% return here with any future problems!