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    Phone Shop Tri Cities

    4.9 (36 reviews)
    Open 1:00 pm - 3:00 PM
    Updated 2 weeks ago

    Get pricing

    Response time

    5 hours

    Response rate

    25%

    Services - Phone Shop Tri Cities

    Device support or repair

    Laptop body repair

    Laptop support

    4 More Services

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Phone Shop Tri Cities Photos

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    Recommended Reviews - Phone Shop Tri Cities

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Beth P.
    143
    7
    10

    11 months ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thank you! I’m glad it was fixable.

    Helpful 0
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    Oh no 0
    Photo of N T.
    3
    12
    3

    11 months ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thank you!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!

    Helpful 57
    Thanks 0
    Love this 57
    Oh no 0
    Photo of Adam H.
    160
    56
    6

    3 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thanks Adam.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thank you so much. It was fun discussing repairs with you. I

    Helpful 0
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    Oh no 0

    3 years ago

    Excellent communication and customer service. Phone was fixed fast and done right. Will continue to use them for any future problems.

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thank you.

    Helpful 0
    Thanks 0
    Love this 0
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    Photo of Todd F.
    981
    111
    25

    5 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!

    Helpful 2
    Thanks 0
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    5 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you.

    Helpful 3
    Thanks 0
    Love this 2
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    5 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thanks Andrew! Appreciate you.

    Helpful 2
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    4 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thanks! I’m glad it was fixable.

    Helpful 0
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    Oh no 0
    Photo of Mr C.
    0
    13
    10

    6 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    4 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thanks! Appreciate you!

    Helpful 3
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    Love this 2
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    Photo of Rob M.
    6
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    4 years ago

    Fast and great service. Phone was done in 45 minutes for a battery replacement. 15 minutes ahead of schedule.

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you! We appreciate you.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of K B.
    13
    36
    4

    4 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Aweeee thank you! Sooooo appreciate you!

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Yerrow G.
    0
    163
    76

    3 years ago

    Fair pricing, FAST service. They are now behind/beneath baskin robbins on Gage and Bellerive. Super convenient for me.

    Business owner information

    Photo of Christine B.

    Christine B.

    Helpful 0
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    Photo of Bryce R.
    127
    23
    1

    6 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    You’re very welcome Christie W!

    Helpful 0
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    Photo of Jeff M.
    2
    55
    72

    5 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!

    Helpful 2
    Thanks 0
    Love this 2
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    Photo of Paul C.
    121
    24
    4

    4 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you!!!!

    Helpful 3
    Thanks 0
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    Photo of Mark P.
    101
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    6 years ago

    Helpful 3
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    Photo of Kai T.
    3
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    7 years ago

    Helpful 4
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    Photo of Brian C.
    16
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    6 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thanks! Happy to help!

    Helpful 2
    Thanks 0
    Love this 1
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    Photo of Ted V.
    1
    17
    3

    4 years ago

    Any time I need a phone fixed this is the only place I trust. They are reasonably priced and honest with their work.

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you! Appreciate you.

    Helpful 2
    Thanks 0
    Love this 2
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    9 years ago

    Helpful 3
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    5 years ago

    Helpful 2
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    7 years ago

    Helpful 2
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    8 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you Amanda! We appreciate you!

    Helpful 5
    Thanks 0
    Love this 1
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    Photo of Jessica S.
    200
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    41

    9 years ago

    Helpful 3
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    6 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Awe thanks!

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you so much Adele. We're happy you're happy.

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    9 years ago

    Awesome place! Very helpful and friendly service. The owner of the store is fantastic and knows phones and how to fixed them.

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you Mike!

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Thank you Heather! We appreciate it.

    Helpful 2
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    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Christine B.

    Christine B.

    Helpful 0
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    9 years ago

    Excellent service, very quick turn around time, and communication was great!! Highly recommend these guys!!

    Helpful 2
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    Love this 1
    Oh no 0

    Ask the Community - Phone Shop Tri Cities

    Review Highlights - Phone Shop Tri Cities

    Christy gave me some tips on keeping longer battery life and cleaned my speaker on my phone so I can hear on it again.

    Mentioned in 9 reviews

    Read more highlights

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    Cellairis

    Cellairis

    (8 reviews)

    $$

    Pretty sure they broke my battery when they replaced my screen. I didn't give them 1 star because…read morethere is small chance my battery spontaneously broke a day after going there. My screen is working well though. Except the home button sticks now. I didn't have the opportunity to take it back as I was passing through town. So I won't say they wouldn't have resolved the problem had I returned. Save yourself the trouble and go to another place if you can.

    I went to the mall to check out cell phone cases and a screen protector on Saturday 4/20. The…read moreperson at the booth was extremely rude and basically tried to pick an argument with me about the warranty of their screen protector. He proceeded to lecture me that I obliviously did not understand that all warranties had a deductible and I would have to pay $10 to replace the screen protector if it breaks. I tried to share that most other companies do not charge for a screen replacement if it fails. This person got extremely rude raising his voice to the point that the mall security guard came to the booth. I passed on the screen protector and as I was walking away I could hear the salesperson talking out loud making references about me. The rest of the story... I stopped by two other providers in the mall and both stated that there are no fees to replace a fail screen protector. Moral of this story, don't do business with rude people or companies that charge for what others offer for free

    Alpha Computer Center - Business interior

    Alpha Computer Center

    (34 reviews)

    On Wednesday, April 22nd, 2026 I went to the Alpha Computer Center for the first time. What brought…read moreme there was my Apple i-Phone 14 froze while downloading an updated IOS software the night before. Now, if you are like me, you use your smart phone for everything. I freaked out at first, then remembered that I also had an i-Pad and could either text or use Face Book Messenger/ Face Book; to alert family/friends that I would not be available as my i-Phone was frozen. I had also canceled our family land line at our house so this i-Phone was the ONLY phone I had. I was able to wait (about 1/2 hour) while they re-booted my i-Phone and made sure that the new IOS software was downloaded correctly. Apparently my i-Phone was caught in a "loop" and the total amount I had to pay was only $56.35. They were very professional, helpful and understanding of my anxiety about my i-Phone 14. This is the only place I will bring my Apple devices (i-Phone 14 and i-Pad) They are an Apple Authorized Repair Center. Thanks So Much Alpha! I highly recommend you bring all of your Apple devices here for diagnostic and/or repair!

    Scheduling my AppleCare+ repair appointment was a breeze, and when I arrived the staff greeted me…read morewarmly and got me checked in right away. They gave me an accurate time estimate, and when I returned a few hours later, my device was ready and in better shape than I'd even hoped for. This place exceeded my expectations from start to finish. Alpha Computer Center will be my go-to for any Apple repair needs going forward. Highly recommend!​​​​​​​​​​​​​​​​

    Phone Shop Tri Cities - mobilephonerepair - Updated May 2026

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