I purchased a cross-country ski set online. Larry was so nice about answering my inquiries about…read morehow to get it properly set up.

Seasonable selection of sports/outdoor gear is good. Staff are helpful, honest, and knowledgable.read more

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

Oh Pyramid Mall - I used to visit you when you were small, before you were able to woo me with a…read moreTarget. I used to stock up on supplies at the 99 cents store, where I would spend upwards of $50. I knew you when the highlight of visiting you was GAP. Here's a little dirty secret though - I mainly visited you because you were only ONE bus ride away.

There's BARELY anything there, it was like a ghost town, I was very very disappointed. I drove over…read morean hour to get there.. disappointment is putting mildly

Love REI and was anxious to see the new store in Ithaca that had opened…read more I was disappointed. It has the same high quality products but seems very small and short in inventory compared to the REI stores I've been to elsewhere. What really blows my mind is this is in ITHACA whose signature activity is hiking AND SENECA LAKE and they have no kayaks or paddle boards or really anything related to water activities. I was absolutely shocked as I wanted to look at some of those items and there is nothing here. Dick's sporting goods in godforsaken Binghamton has more water activity items than REI. I truly hope this is a temporary issue they will rectify. Huge disappointment.

"Z" ditto perfect job of helping me if I am malfunctioning Garmin phone and was able to reset it…read more She could not have provided better customer service. She did not know the answer, but she was able to figure it out unlike me. Give her a promotion she made my day!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Extremely knowledgeable! Very helpful! Very good stock of supplies and shoe. Know what is going on…read morethe East Coast.

Carolina Sport & Fitness provides much more than just quality fitness equipment. Our services…read moreinclude everything you will need to plan, finance, install, train your staff, and care for your equipment. We will ensure your facility will have an outstanding experience from start to finish.

From the owner: While Advantage is one of the largest commercial fitness equipment distributors on the East Coast,…read morewe also still serve the retail market with top-end specialized home equipment. Our vendor partners like Precor, Escape Fitness, Expresso, and others represent the exercise equipment industry's leading manufacturers and brands. To provide long term satisfaction to our customers, we have carefully chosen our partners based on product performance, efficacy & safety, as well as company stability.

If you are dressed app to be outside, being outside is a joy!…read moreLove their socks, shoes, pants, shirts, winter coats, etc Staff is patient, kind and wonderful! And you get discounts!

This outdoor sporting goods store just does it right. Back when I was climbing a lot, I used to…read morehit EMS for all my needs, from chalk to carabiners. With the epic failure of attempting to rent kayak paddles at Puddle Dockers, we hit EMS instead. ¡IMPORTANT! If you read nothing else, read this. If you're looking to rent a kayak or paddles, look no further. ¡IMPORTANT! What would have cost us $20 a day (returned by the end of that same day) to rent from Puddle Dockers ended up costing us only $5 per paddle per day from EMS... returned by close of business the -following- day. You do the math. Plus, the store itself is huge, it sells tons of other outdoorsy gear, it's climate controlled, carpeted, and has funny, helpful (not to mention super hunky) staff. Admittedly, our sales associate had to figure out just exactly how he was supposed to check out paddles to us, but got it all sorted out with a little free humor and wit thrown in, gratis. Basically, it's everything that Puddle Dockers wasn't. Seriously. Catch my drift? [No pun intended on that last bit.]

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!

I rode a new to me e-bike to the shop, to get some: diagnostics on it, get a mirror and have it…read moremounted on it, buy a water caddy and have it mounted on it and get some questions specific to e-bikes answered. They did also this and answered a bike frame fit question that I have never managed to get a correct answer to. The visit was a win and worth the shop labor and time. I will go back to the Cayuga Ski and Cyclery.

A bike shop that wouldn't even let me bring my bike inside? The staff here is really something.read more