Just came out of there. Left $50 in sales near register. Walked in mall side entrance with…read moreGrandson. Got a cart for him. We looked at excersise items then walked down to far end of store. Played with basketballs, footballs and baseballs. I looked at some apparel. When I got back to mall entrance cashier, SAME CUSTOMER was at register, still talking to cashier. I waited 5 minutes, mean time, 5 EMPLOYEES STOOD AROUND HER OR WITHIN 20 feet of me while I waited. DONE! Long time shoppers will not return to here or Vestal...Go to Target, Walmart or other smaller excersise stores I have visited. Manager should be embarrassed and reprimanded...Customer service is what is going to keep your stores afloat and not go way of other large merchandisers...Good Bye!!

Today one of the employees named Chris went above and beyond running out to my car to get me. My…read moreboyfriend saw a button shirt he liked in our new store so I looked it up on the app for a possible Christmas present. The shirt retails for 65.00 and I never pay retail price. On the app some of the colors had gotten clearanced and the color he liked in the store was one of those marked down online to 19.47. The cashier looked at the app and scanned the item which was still coming up full price in the store. The cashier asked if I wanted him to ask a manager I said sure can't hurt. The employee said cause it was a clearance item it couldn't be price matched. I said ok well I'm not paying full price for the shirt I don't need it that bad so I headed to my car. That's when Chris came all the way to the parking lot to tell me they would absolutely match the price and there had been some confusion. He said they wanted to make sure I got what I wanted. Thank you to Chris and Kamir the cashier for all your help today.

Great place! Helped me to figure out what was wrong with my bike and offered to fix it for free…read more Very friendly and encouraging staff. Also very efficient and quick to help! See you again soon!

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

It is amazing to see a bastion of consumerism from my teenage years reduced to a patchwork of…read morethematically disconnected stores. It's a partially decayed corpse at this point, mostly empty of everything that made it such a vital space back in the day. I can't tell you how many rushed meals I had in that food court, the white wire chairs leaving grid indents on my legs while everyone tried to scarf down takeout before going to the movies or the bookstore. It's a ghost town now, home to mall walkers and empty storefronts. While Auburn is usually the example locals give of a dead mall, this one makes me far more wistful.

The Shops at Ithaca Mall are one of the few shopping destinations around the area. Near the mall is…read morea BJ's Wholesale Club, which is where I was before going to the Shops to walk around while we waited for our pizza order from the food court to be ready. The mall seems to have a variety of stores but wasn't too busy on a weekday afternoon. The location off the main road is convenient. It does seem a little older/run down, and there are some open shops available.

I have been an REI member for nearly two decades. Though most of my experiences have been at their…read moreflagship stores whist residing in CO and WA, I've lived back east for a few years. Normally, I'd just order what I need and have it shipped. Today was something different. Loaded up the family and drove 90 minutes to go to the store in Ithaca. I was surprised that they had a tiny selection of paddling gear. The staff was unfriendly and inattentive at best, and the gentleman at the register had the personality of a wet fart. They expended zero you know whats to even acknowledge a customer. There's plenty of room for improvement. While I'm not done with REI, I'm good if I never go back to this location.

Love REI and was anxious to see the new store in Ithaca that had opened…read more I was disappointed. It has the same high quality products but seems very small and short in inventory compared to the REI stores I've been to elsewhere. What really blows my mind is this is in ITHACA whose signature activity is hiking AND SENECA LAKE and they have no kayaks or paddle boards or really anything related to water activities. I was absolutely shocked as I wanted to look at some of those items and there is nothing here. Dick's sporting goods in godforsaken Binghamton has more water activity items than REI. I truly hope this is a temporary issue they will rectify. Huge disappointment.

I haven't been much of a runner until very recently so I never really paid attention to what kind…read moreof shoes I bought or where I bought them from. However, after my first half-marathon a couple weeks ago, I'm hooked and decided it was time to kick off my full marathon training with a new pair of running shoes. Although I usually grab a pair of Nikes from the mall, I have a history of shin issues and the pain was starting to come back so I listened to my coworker's suggestion and headed to Finger Lakes Running Company. I ended up talking to three different people on three different days before I bought a pair but everyone was super friendly, super knowledgeable, and super helpful! They were very attentive to all my concerns/questions and made sure I was 100% comfortable in my decision. To this end, they analyzed my foot/stride, explained the potential hows & whys of my shin pain, looked at my previous shoe, gave me a huge range of shoes to try on, and let me test run each shoe outside. I ended up buying a pair of Mizuno Wave Rider 12s and had a really good run breaking them in. Ian (the owner) also gave me a complimentary FLRC running shirt (that matches my shoes! priorities, you know?). Although the buying process took longer than expected, it was one of the best service experiences I've had and I'm as hooked on FLRC as I am on running!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Carolina Sport & Fitness provides much more than just quality fitness equipment. Our services…read moreinclude everything you will need to plan, finance, install, train your staff, and care for your equipment. We will ensure your facility will have an outstanding experience from start to finish.

From the owner: While Advantage is one of the largest commercial fitness equipment distributors on the East Coast,…read morewe also still serve the retail market with top-end specialized home equipment. Our vendor partners like Precor, Escape Fitness, Expresso, and others represent the exercise equipment industry's leading manufacturers and brands. To provide long term satisfaction to our customers, we have carefully chosen our partners based on product performance, efficacy & safety, as well as company stability.

Best staff ever. I…read morepurchased clothing and gear here for my first camping trip ever and the advice I got couldn't have been better. It's obvious that the staff knows the quality of the goods they sell-- There's a 15-20% discount on full priced items (or something like this) for college students so be sure to bring your student ID.

Eastern mt Sports orderd a men's jacket it came as a women's with the zipper on the wrong side…read more They argued that is was correct. Sent it back and they have not given me a refund after 3 weeks. Dont do business with these guys.

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!

After reading some earlier reviews, I hesitated before bringing in my road bike today. I'm glad I…read moreignored the reviews, because Anthony and the other service guys couldn't have been nicer or helped more. I came in with a busted 10 speed shifter and left 20 minutes later with a new shifter nicely installed at a price much lower than I expected. Best of all, nobody tried to sell me anything I didn't really need to keep rolling. Five stars!

I rode a new to me e-bike to the shop, to get some: diagnostics on it, get a mirror and have it…read moremounted on it, buy a water caddy and have it mounted on it and get some questions specific to e-bikes answered. They did also this and answered a bike frame fit question that I have never managed to get a correct answer to. The visit was a win and worth the shop labor and time. I will go back to the Cayuga Ski and Cyclery.