Gorges Cycles

I don't know too much about bicycles, but it's obvious that this place is an Ithacan gem. Among my…read morefriends are some serious cyclists, so I've made many a trip up to Glen Swan's with them, and they absolutely swear by his work. They're road bikers and they buy parts, gear and clothing, and occasionally place orders with him (I'm pretty sure Glen does the whole spectrum of bikes, though). Glen does the repairs they don't know how to do - serious stuff, as Jennifer said. Glen also sells whole bikes in addition to parts at whoppingly awesome prices. He and his wife (and their two dogs) are extremely friendly, and Glen is extremely helpful to his customers as they make decisions or ask for recommendations. Also, Glen barely marks up his stuff, so if you're willing to make the trip up to his house (the drive is gorgeous), his prices are worth it. He prefers cash and is open from 5:30-8:30pm Monday-Thursday these days.

I called Swan Cycles on a Thursday afternoon because my bike wouldn't stay in gear. I needed my…read morebike for an even Saturday, but Swan Cycles is only open Monday-Thursday (until 8:30PM). Talking on the phone for 5 mintues I explained my problem and the age of the bike (an old racing by from the 1970's). When I told the man on the phone the age and style of the bike, he said "Oh, that means it uses [some different mechanism to shift than newer bikes]. I was told to try tightening a small pin up by the gear lever. Lo-and-behold, my bike is fixed! I am seriously impressed by Swan Cycles' knowledge and customer service (he waited while I flipped my bike upside-down to pedal and change gears). I would highly recommend Swan Cycles to anyone wanting great customer service from a knowledgable team.

Old Goat Bicycle Shop

4.0

(4 reviews)

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!

Kingsbury's Cyclery

(2 reviews)

So here's the deal......I have known Paul for well over 35+ years ever since he worked at a bike…read moreshop on the Arnot Mall. He always was soft spoken, sincere, trustworthy, and knowledgeable. Following him through these years to where he is now proves that his traits as a businessman hold true to this day. He always shows that going beyond what is typically expected is normal for him. Great guy!

I've been going to Kingsbury's since he was on South Main St (30 years ago). I have never had a…read morebad experience with them. Paul and his staff are skilled and courteous professionals.

Trek Bicycle Geneva

(17 reviews)

The workers here are super friendly and very helpful. I got some new cycling shorts here that I…read morelove, and it was cool learning about the trek app.

Amazing service and customer care! Once you experience this establishment, it will be difficult to…read morepatronize other bike shops! Unmatched personal attention. They cannot stop themselves from sharing their immense knowledge.

Martin's Bicycle

4.5

(8 reviews)

Great place. They tuned-up a used bike that I bought and everything works like a charm. Nice…read morefolks. I'll absolutely go back with any bike needs.

Charged me $30 to make a 5 minute phone call to SRAM about a warranty. I called 2 other shops…read moreafterwards and found they charge only $20 for the same service.

L B Lightning Cyclery

(7 reviews)

Glad they are open! Had a flat got it fixed while I waited…read morethanks Jay! Lots of Giant Bike options and accessories. If you don't want to go into the shop you can pull up and call him and he will come out and get your bike. Very accommodating.

They are the best bike shop I have ever been to. Great personal service and very patient and…read moreknowledgeable. Thanks

Syracuse Bicycle

4.3

(29 reviews)

Dale provided amazing customer service at Syracuse Bicycle in December when I purchased the…read moreCannondale mountain bike, when I picked it up in February and when I went in to get accessories and to check the way I was fitting the bike with how I was riding. The price was much more reasonable buying it in December and I believe I received great value in this bicycle! I have been riding the trails, on my college campus and around the neighborhood with no problems. Today Dale helped me be prepared for the expected tire blowout with tools and a spare tube to change it with. Also, I purchased a very low profile bag for under the seat to help keep the these live savers on the trail. Finally, Dale showed me the different lubricants to use on the chain. I purchased the oil and he gave me a little instruction on how to best apply it. Knowledgeable people with great customer service is a combination that I appreciate from Dale and Syracuse Bicycle!

Maybe I am being unrealistic but just tell me it's going to be $500 or more to fix my $300 bike…read more(can buy new at Dicks Sporting Goods) instead of wasting my time examining the bike and pricing each part before telling me it's going to be a crazy amount to repair. The guy who examined my bike for repair was distant and not engaging or seemingly knowledgeable. If Iam going to pay someone that kind of money to fix a bike they should at least treat me like I am actually present at the counter. I would not go here again.

4-Season Storage

The folks at 4 Season Storage are awesome - I had to call early on a Sunday morning for some…read moreinformation and they were nothing but kind and helpful. The facility is very clean and safe.

My elderly mother needed storage space when we moved her to a smaller apartment, and 4-Season…read moreStorage was perfect for her. We were able to set up automatic billing so we didn't have to worry about payment, and the office staff were very friendly and helpful. Though we didn't use a climate-controlled unit her stuff stayed clean and dry. The facility is well-lit and feels safe even at night; it is also well-maintained in the winter. The location is very convenient for us and we'll definitely recommend these folks to others and use them again ourselves if we find ourselves needing another unit.

Moose Pro Services

4.6

(11 reviews)

This company is top notch! My mother, who lives in new york, needed her door fixed. I live in iowa…read moreand was helping her find somebody to do the job. I certainly picked the right person. Not only was he kind, considerate, caring but also very fair. There was no price gouging or bickering about price. He did an outstanding job.I would recommend this company over and over again. His craftsmanship and work speak for themselves. Thank you again for everything you did today for my mother! You will hear from us again.

Always great experiences with these professionals. I needed help in fixing a leaking pipe that was…read moregetting worse and fast. These guys were able to come within a day to help me and they only needed about an hour to fix the problem. I'm so happy my well pump and water pressure have never been better. The amount I paid these professionals was well spent . I definitely don't feel over charged at all. Another company wanted $9k and to turn my house into an ugly mess of plumbing pipes. Moose Pro Services saved me thousands and made sure my house wasn't turned into an ugly mess.

Upstate Land Fix

(7 reviews)

Great team. Personable project manager. Got a 16x20 stone patio that looks great and is holding up…read morewell after a hard winter. I'd like to get a quote from them for some house drainage. Would recommend.

Dmitry and his crew are true professionals who care about their work, which also happens to be…read moreexceptional. They want to be proud of what they do and certainly can be from what they did for us. Including a retaining wall, landscaping, driveway rehab, 100 yards of new driveway lighting installation and little extra touches everywhere to make it all more aesthetic. On time and on budget, nice combination. Will highly recommend Upstate Land Fix whenever they would like a reference.

Independence Cleaners

3.9

Great experience for a move out clean. We had an awful landlord and wanted to make sure our…read moreapartment was spotless, even if we were clean, we wanted the extra touch to make sure. Great communication, after a mix up on my end, they were able to return with a couple of days and get the job done. Great price and value, I would surely use them Everytime for a move out deep clean.

Very disappointing. We had an 11:30 appointment. No call, no show. Guess this company doesn't need…read morethe business.

Roy's Rooter

4.2

(5 reviews)

Awesome service! Came in 45 mins, fixed kitchen drain in about 20 mins, very reasonable rates, nice…read moreguy!

They can't keep their phone up to date I just tried calling and got told it was disconnected and I…read morehit the call button at the top of this page.

Keller's Pest Control

(2 reviews)

Simply the BEST pest control company to do it! I work in the Food Safety industry and have known…read moreMatthew Keller for over 7 years now. Being in the industry for 30 years plus, I can say Matthew is the best at what he does. The food industry is very challenging and that is exactly where Keller Pest shines. Obviously, warehouse settings are under alot of pressure and inherit pests from trailers, other facilities or other factors outside of our control. Our management team was so worried that this issue was going to cause our customer to pull the account from us, but with the professional actions of Keller Pest, the issue was eradicated within no time flat. Matt uses a program which we in the food industry refer to as IPM ( Integrated Pest Management ) which a science based decision making process that only a few live by in this field. From finding the root cause of entry and performing a detailed investigation our team was able to work with KP on a simple plan ( cost effective) to remove the pests and sustain a pest free facility. Working with our customers is key, Matt is the spokesman for our company in regards to Pest Control and will sit with our clients or join Teams Meetings to explain his programs and offer suggestions on any topic related to this field. This allows me and my team to focus on our day to day jobs and we leave the floor to him to display his efforts. Whether its a 3rd party Audit from the government, customer, or AIB International, Matt is always there to explain his programs in full detail with no hesitation whatsoever. I call him all of the time for his opinion on certain situations that may arise, and I would swear I feel like his only client. Never felt like I was asking a dumb question or being a bother, he is such a professional, polite and caring person. Thank you Matt for assisting in keeping our food warehouses at a AA BRC rating and supporting our team. Simply put, let Keller Pest do the rest! A special shout out to his team leaders, Brittani and Ed who play a key role in the success of KP. If you need residential work done, as well, give them a call!

responsive and professional. Fixed our problem. Expensive, but so was the company I used before…read morethem. Guaranteed the work for 60 days, which is nice.

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Gratch M.

0

2

0

5 years ago

A great place. Owner is helpful knowledgeable and willing to go the extra step.

Gorges Cycles - bike_repair_maintenance - Updated August 2026

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Swan Cycles

I don't know too much about bicycles, but it's obvious that this place is an Ithacan gem. Among my…read morefriends are some serious cyclists, so I've made many a trip up to Glen Swan's with them, and they absolutely swear by his work. They're road bikers and they buy parts, gear and clothing, and occasionally place orders with him (I'm pretty sure Glen does the whole spectrum of bikes, though). Glen does the repairs they don't know how to do - serious stuff, as Jennifer said. Glen also sells whole bikes in addition to parts at whoppingly awesome prices. He and his wife (and their two dogs) are extremely friendly, and Glen is extremely helpful to his customers as they make decisions or ask for recommendations. Also, Glen barely marks up his stuff, so if you're willing to make the trip up to his house (the drive is gorgeous), his prices are worth it. He prefers cash and is open from 5:30-8:30pm Monday-Thursday these days.

I called Swan Cycles on a Thursday afternoon because my bike wouldn't stay in gear. I needed my…read morebike for an even Saturday, but Swan Cycles is only open Monday-Thursday (until 8:30PM). Talking on the phone for 5 mintues I explained my problem and the age of the bike (an old racing by from the 1970's). When I told the man on the phone the age and style of the bike, he said "Oh, that means it uses [some different mechanism to shift than newer bikes]. I was told to try tightening a small pin up by the gear lever. Lo-and-behold, my bike is fixed! I am seriously impressed by Swan Cycles' knowledge and customer service (he waited while I flipped my bike upside-down to pedal and change gears). I would highly recommend Swan Cycles to anyone wanting great customer service from a knowledgable team.

Old Goat Bicycle Shop

4.0

(4 reviews)

Steve is a wizard! I was riding along the rail trail and all of a sudden, my cassette was loose and…read morebottom bracket vibrating. I emailed Steve and he took a look the next day and fixed everything free of charge. Now that's service. Old Goat Gear Exchange is a quaint shop right off the commons that sells new and used bikes and all the outdoor gear you could ever need! They also sell used items (for great deals) on consignment. Steve gets to know his customers, and when I walk in, he greets me by name with a smile on his face. Quarantine got you down? Old Goat still has bikes, despite the nationwide shortage. I've never felt more welcome at a local bike shop than at Old Goat Gear Exchange and will continue to bring my bikes in for service. I will likely purchase some other doodads to support a great resource in our community.

Wow, I can't believe I'm the first one to write a review for this store. This store sells used &…read morenew outdoor gears and the staff here are very friendly and helpful. I've bought snowboots (used), gaiter (used), ski poles (used), and other things here. Reasonably priced! I love it! When you fail finding gears you need at ReUse Center, this is the place to check. Definitely consider stopping by before buying anything new from box stores like EMS. If you really need new stuff, you can also check the outdoor store on Commons .. keep your money working for the local economy!

Boxy Bikes

4.4

(8 reviews)

Laurence, Boxy Bikes owner, was super helpful and responsive as I made my plans to visit Ithaca. I…read morewas able to rent a Boxy bike online and use my PayPal account. The rental includes a helmet and bike lock. I'm more comfortable riding a tricycle at home for running errands, but Laurence was very patient as I became re-accustomed to riding a two-wheeler, helping me find a bike that was the right size for me, adjusting the seat and handle bars, and walking me through how to charge the bike and use the electric throttle. The electric motor was very helpful as I rode around Itacha's steep hills. All in all, the rental process was easy and the bike was fantastic!

the staff at BB have been super helpful when I have been in to get my bike fixed, or to check on…read morepurchasing things like front or tail lights, a pannier rack and bag, etc. I'm really glad this place is in a convenient space downtown near the Commons. Though I've only tested the rental bikes (including electric!) I haven't needed to rent one as I have my own--but such a great option for people visiting town, especially now with the Cayuga Waterfront Trail and other bicycle infrastructure that make conditions here better. People are newer to biking, especially those with kids, surely appreciate these improvements. When I have had one of my two bicycles serviced there (numerous times by now) the turnover time is quick and the prices are reasonable. I'm taking my winter bike in to Boxy Bikes tomorrow for some service before that road salt comes out! A great, reliable Local Bike Shop!

Old Steel Bicycle Repair and Recyclery

(1 review)

I called this morning because I needed a new tube put in one tire. I was encouraged to bring it…read moredown the same day, which I did. An hour later I came bacK and my bike with fixed. Prices were very reasonable. I highly recommend Old Steel Bicycle Repair!

Finger Lakes Running Company

4.8

(12 reviews)

•$$$

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

Extremely knowledgeable! Very helpful! Very good stock of supplies and shoe. Know what is going on…read morethe East Coast.

Famous Brands

4.4

(18 reviews)

•$$$

A huge selection of name brand items! We happened to be here during a sale so got so many high…read morequality products, including some Columbia products, for super cheap! There are three floors, with the basement being the biggest "bargain" floor. They have clothes and shoes. I highly recommend stopping in here if you are in the area.

I was able to find the right hiking boot thanks to the helpful staff. Deedee went above and beyond…read moreto make sure I had the right product and fit. I needed a larger, wider size. My hike in the glen was more comfortable with the right shoe. I would recommend this store. The staff is knowledgeable, and they have brands that people trust.

John's Tailor Shop

4.3

(36 reviews)

0 out of 5. Single…read moreexperience with this location. I have read the other reviews and am uncertain how and why my experience is vastly different. Item for alteration: off the rack cotton trousers needed waist to be taken in. Draw string. I presented item to staff and told them what I needed. Response: "What do you want us to do?" ? Result: see photos. I showed the result to someone else who is a fashion expert. I will not post their response here, suffice it to say they confirmed my suspicion of poor quality.

John is an amazing man, and you can immediately tell he's been doing this work for a long time. He…read moreis extremely fair on prices and delivers the kind of quality workmanship that's hard to find anymore. This is actually the first review I've ever left, simply because of how amazing my experience was. The work was done quickly, tailored perfectly to what I needed, and honestly couldn't have gone any better. I highly recommend John to anyone looking for someone reliable, skilled, and professional.

Triphammer Marketplace

4.0

(1 review)

I like going here, but there are no bicycle racks! There are so many people who ride bicycles in…read moreand around Ithaca, perhaps soon Triphammer Marketplace management will be more inviting to people on bikes. Thanks!

Quilters Corner

4.6

Wow. I wish I'd come here a lot sooner. I came at the end of a workday looking for Heat n Bond…read morewhich they sell in pretty much any quantity you may need. Of course they had multiple types. It was the end of the day and they were scheduled to close five minutes before I came in, and I apologized for coming in so close to closing and then being drawn and distracted by the huge array of fabrics on offer. They said it was no issue at all, and I got signed up for their newsletter. I'm already now looking into what they offer for sewing classes because I have some projects I'm working on related to bookbinding and it would help me to learn/re-learn how to sew. Highly recommend this place.

This is my go to spot for quilting fabric even though it means driving down from Rochester…read more.. Fantastic customer service, great newsletter and customer appreciation events. They have a tremendous variety of designers available they offer classes, Sewing Machine's, patterns... you will not be disappointed with a visit to Quilters Corner's!

Mid City Shoe Repair