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Boxy Bikes

4.4 (8 reviews)
Closed • Closed

Services - Boxy Bikes

Bike repair and maintenance

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12 years ago

Helpful 3
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10 years ago

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9 years ago

Apparently they like to rip off tourist. $30.00 to replace a bike tube. That was outrageous.

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Sequoia V.

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12 years ago

Helpful 5
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9 years ago

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7 years ago

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11 years ago

Helpful 1
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10 years ago

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Gorges Cycles

Gorges Cycles

(12 reviews)

I've been here a couple of times already for a helmet and an inner tube. The owner Tom is super…read morefriendly and helpful. It's more of a bike shop people like to stop in to say hi because of good experiences. He's been helpful getting the exact price point and quality. Don't be fooled by the size and selection. They have affordable options available and also some really super high end products. Some really amazing bikes and service. I definitely recommend stopping in and getting set up with a new ride. They have plenty of E-bikes to get up those Ithaca/Cornell hill.

I never post reviews but felt the need to share:…read more I took my bike in to have work done, I use it everyday to get to work. They shop seemed good and knowledgable in bikes. I give two stars for the timeframe and customer service: Bike was brought in Friday afternoon, I was told by the mechanic it would be started/looked at over the weekend, -then I was told monday, -then I was told later in the week (his reason was "it is a long job so we need to set time aside") I called them to check when it would be done and if the parts I brought were compatible however they had not started yet, so I called a second time to see. **The man proceeded to yell at me over the phone, he repeatedly told me: that he "works 100 hour work weeks," I need to stop asking him for a timeframe I should "take the bike back now" and that I waste "10 minutes every time I call him" He was not able to give me a timeframe and told me to wait to be called when he gets to it. I was excited to work with them and have a reliable local shop, unfortunately that will be found elsewhere.

Ithaca Outdoor Store

Ithaca Outdoor Store

(50 reviews)

$$

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

Swan Cycles

Swan Cycles

(10 reviews)

$$

I don't know too much about bicycles, but it's obvious that this place is an Ithacan gem. Among my…read morefriends are some serious cyclists, so I've made many a trip up to Glen Swan's with them, and they absolutely swear by his work. They're road bikers and they buy parts, gear and clothing, and occasionally place orders with him (I'm pretty sure Glen does the whole spectrum of bikes, though). Glen does the repairs they don't know how to do - serious stuff, as Jennifer said. Glen also sells whole bikes in addition to parts at whoppingly awesome prices. He and his wife (and their two dogs) are extremely friendly, and Glen is extremely helpful to his customers as they make decisions or ask for recommendations. Also, Glen barely marks up his stuff, so if you're willing to make the trip up to his house (the drive is gorgeous), his prices are worth it. He prefers cash and is open from 5:30-8:30pm Monday-Thursday these days.

I called Swan Cycles on a Thursday afternoon because my bike wouldn't stay in gear. I needed my…read morebike for an even Saturday, but Swan Cycles is only open Monday-Thursday (until 8:30PM). Talking on the phone for 5 mintues I explained my problem and the age of the bike (an old racing by from the 1970's). When I told the man on the phone the age and style of the bike, he said "Oh, that means it uses [some different mechanism to shift than newer bikes]. I was told to try tightening a small pin up by the gear lever. Lo-and-behold, my bike is fixed! I am seriously impressed by Swan Cycles' knowledge and customer service (he waited while I flipped my bike upside-down to pedal and change gears). I would highly recommend Swan Cycles to anyone wanting great customer service from a knowledgable team.

Boxy Bikes - bikerentals - Updated May 2026

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