There are a lot of cool bikes for sale here in the shop. I was hoping that they might tune up my…read moretwo mountain bikes or buy them but they aren't taking on new work or purchases until August. That being said, I had time to speak with the owner for quite some time. He is a very personable and cool guy. helped me decide on my next trip for some deep southern blues .... Memphis and Santa Fe. I found him to be a very "real" and genuine human being. This guy understands the struggles people/ students who aren't Uber wealthy struggle with. I look forward to doing business with this establishment for any biking adventures needs in the future.

I've been here a couple of times already for a helmet and an inner tube. The owner Tom is super…read morefriendly and helpful. It's more of a bike shop people like to stop in to say hi because of good experiences. He's been helpful getting the exact price point and quality. Don't be fooled by the size and selection. They have affordable options available and also some really super high end products. Some really amazing bikes and service. I definitely recommend stopping in and getting set up with a new ride. They have plenty of E-bikes to get up those Ithaca/Cornell hill.

Laurence, Boxy Bikes owner, was super helpful and responsive as I made my plans to visit Ithaca. I…read morewas able to rent a Boxy bike online and use my PayPal account. The rental includes a helmet and bike lock. I'm more comfortable riding a tricycle at home for running errands, but Laurence was very patient as I became re-accustomed to riding a two-wheeler, helping me find a bike that was the right size for me, adjusting the seat and handle bars, and walking me through how to charge the bike and use the electric throttle. The electric motor was very helpful as I rode around Itacha's steep hills. All in all, the rental process was easy and the bike was fantastic!

the staff at BB have been super helpful when I have been in to get my bike fixed, or to check on…read morepurchasing things like front or tail lights, a pannier rack and bag, etc. I'm really glad this place is in a convenient space downtown near the Commons. Though I've only tested the rental bikes (including electric!) I haven't needed to rent one as I have my own--but such a great option for people visiting town, especially now with the Cayuga Waterfront Trail and other bicycle infrastructure that make conditions here better. People are newer to biking, especially those with kids, surely appreciate these improvements. When I have had one of my two bicycles serviced there (numerous times by now) the turnover time is quick and the prices are reasonable. I'm taking my winter bike in to Boxy Bikes tomorrow for some service before that road salt comes out! A great, reliable Local Bike Shop!

There was wayyy too much stuff for the space and it ended up feeling very claustrophobic in here…read moreand unorganized. I was stepping over stuff on the floor and brushing against hanging clothes. A lot of the clothes were also in bags, and I'm not sure how people would know what they're looking at without fully unwrapping them which seemed impossible in the space. It ended up feeling really junky and I got out of here as soon as possible. It would work for them if they cleaned up a ton, displayed their clothes differently, and put away about half of the stuff out.

If I could give this less than 1 star....went in browsing and at first was greeted by owner. My son…read morefound a north face zip that he liked and wanted to try on. Owner pointed out it was a women's item (which at first as being helpful) and when we asked if there was a mens version and he said no and then a bizarre interaction ensued. Basically the owner got AGGRESIVE insisting that MEN don't buy WOMENS clothes (um, what) also it's a black zip up so...zip it. His ridicule of my 16 year old escalated and as we decided to leave and not give any $$$ to this man (who started out cranky but legit is mentally unwell and possibly dangerous), he started approaching us to the point that I put myself between him and my daughter. We felt threatened and unsafe and needless to say wouldn't return if our lives depended on it. How this biz is still open is an utter shock. Clearly Ithaca isn't the community I thought it was to allow this place to stick around.

Glad they are open! Had a flat got it fixed while I waited…read morethanks Jay! Lots of Giant Bike options and accessories. If you don't want to go into the shop you can pull up and call him and he will come out and get your bike. Very accommodating.

They are the best bike shop I have ever been to. Great personal service and very patient and…read moreknowledgeable. Thanks

Great place. They tuned-up a used bike that I bought and everything works like a charm. Nice…read morefolks. I'll absolutely go back with any bike needs.

Charged me $30 to make a 5 minute phone call to SRAM about a warranty. I called 2 other shops…read moreafterwards and found they charge only $20 for the same service.

After reading some earlier reviews, I hesitated before bringing in my road bike today. I'm glad I…read moreignored the reviews, because Anthony and the other service guys couldn't have been nicer or helped more. I came in with a busted 10 speed shifter and left 20 minutes later with a new shifter nicely installed at a price much lower than I expected. Best of all, nobody tried to sell me anything I didn't really need to keep rolling. Five stars!

I rode a new to me e-bike to the shop, to get some: diagnostics on it, get a mirror and have it…read moremounted on it, buy a water caddy and have it mounted on it and get some questions specific to e-bikes answered. They did also this and answered a bike frame fit question that I have never managed to get a correct answer to. The visit was a win and worth the shop labor and time. I will go back to the Cayuga Ski and Cyclery.

I haven't been much of a runner until very recently so I never really paid attention to what kind…read moreof shoes I bought or where I bought them from. However, after my first half-marathon a couple weeks ago, I'm hooked and decided it was time to kick off my full marathon training with a new pair of running shoes. Although I usually grab a pair of Nikes from the mall, I have a history of shin issues and the pain was starting to come back so I listened to my coworker's suggestion and headed to Finger Lakes Running Company. I ended up talking to three different people on three different days before I bought a pair but everyone was super friendly, super knowledgeable, and super helpful! They were very attentive to all my concerns/questions and made sure I was 100% comfortable in my decision. To this end, they analyzed my foot/stride, explained the potential hows & whys of my shin pain, looked at my previous shoe, gave me a huge range of shoes to try on, and let me test run each shoe outside. I ended up buying a pair of Mizuno Wave Rider 12s and had a really good run breaking them in. Ian (the owner) also gave me a complimentary FLRC running shirt (that matches my shoes! priorities, you know?). Although the buying process took longer than expected, it was one of the best service experiences I've had and I'm as hooked on FLRC as I am on running!

Cute little store that had everything I needed! The service was great! Very knowledgeable staff.read more

I've been going to Kingsbury's since he was on South Main St (30 years ago). I have never had a…read morebad experience with them. Paul and his staff are skilled and courteous professionals.

So here's the deal......I have known Paul for well over 35+ years ever since he worked at a bike…read moreshop on the Arnot Mall. He always was soft spoken, sincere, trustworthy, and knowledgeable. Following him through these years to where he is now proves that his traits as a businessman hold true to this day. He always shows that going beyond what is typically expected is normal for him. Great guy!

We rented 21 speed bikes for the day. The bikes were new, well-maintained and ready upon arrival…read moreafter our on line reservation. Steve, the employee who set us up, was amazing. He gave us the logistics about the bike path and personally guided us to a start location where the bike path was confusing. He was entirely 'spot on' with his information including the time the storm would begin. We were sooo grateful for that because our weather app was not reporting a storm. We highly recommend this business.

My wife and I had a wonderful experience renting bikes here. Very nice and helpful lady got us set…read moreup with the right size bike for each of us. The trails were fun to ride.