I went in today to do a return of items I bought at a different location. I walked around…read moresearching for shoes in every section. They had extra tables of shoes in the main aisle down the middle of the store as well. I'm assuming because school will be starting soon. They seemed to have plenty of sizes available. Even the clearance racks were full. I couldn't find any shoes but wanted to use my reward coupon so I bought a couple packs of socks that were on clearance and still BOGO 1/2 off. If my kids didn't have so many socks already I would have bought more since they were so cheap. So if you need socks for back to school or in general and you're in the area you should stop in. They sell lunch bags this year too and had some really cool ones which are included in the BOGO 1/2 off sale. If you're really looking for a good deal they have some backpacks, last season/year models, on sale ONLINE and still included in the BOGO. Enough sale talk.... I'm giving the store five stars because of the good deals, because the store was packed with shoes and was still clean and organized, and because of the service. Both ladies working today when I was there were friendly and helpful without being pushy. My return and purchase was super easy. I'd definitely return to this location.

I went to this store first time and found very nice verity of shoes with great prices. Best…read moreexperience with the staff, very kind, helpful and resolute. Specifically DYLAN! He answered all my questions and helped me selecting Niki shoes. Thank you so much and keep doing this, you're doing great! Employees like DYLAN make us visit the store again.

Bobbie is the best! Always making great suggestions for all the kids! She's always friendly, and…read moreintroduces herself for help!

I was in the store for under 2 minutes. I told the clerk I'd like a pair of gold, strappy sandals…read morefor under $10, and 30 seconds later I was at the register with exactly what I wanted.

I've been in this store twice looks very dirty very unorganized very limited on a lot of their…read morebrands of shoes nobody ever asked to help you they just sit up front by the cash register and talk and play on their phone prices are as much as they are anywhere else I don't see any savings

Don't go and spend your hard earn money here because they charge you 2 times form here and don't…read morewant to accept accountable for it. Let them close down I have contacted the bba about this shady business. I'm not the only one that they done this to. So beware for this scam of a business and take and spend your money elsewhere who doesn't charge you 2 times for what you are buying.

How many times have you encountered a specialty store that lived up to your preconceived notions…read moreabout the business, but surpassed those ideas? If your answer is "Never!" or "Not very often!" then I will tell you that I was a member of that club. That was true until today. I have Parkinson's Disease, which affects my gait when walking and erodes the strength in my muscles, especially my legs. However, a friend suggested that I make an appointment at the FootWorks store in Pickerington, Ohio, and just see what they can do for me. She allayed my concerns that they "would only want to sell me orthotic inserts." she told me this store would talk to me about what I needed to ease my pain and suffering, yes suffering. My wife and I made an appointment, and due to a customer cancellation, we were able to get in earlier. So, today we went to the store. Justin, co-owner, greeted us both. Then, he talked to me about my needs. I explained my need to get shoes that fit properly and allowed me to walk safely. My wife and I are participating in "Moving Day" in October, to support the Parkinson's Foundation by fund-raising and walking a full mile course. Even though I have contracted painful cellulitis in my left leg, I am still determined to complete the distance. Justin was friendly, helpful, and knowledgeable, and "willing" to work with me to provide the tools (shoes) to accomplish my personal goal. I knew my own shoes did not fit and caused even more pain and trouble. He measured both of my feet and told me he knew why I was having pain. My own shoe, a size 11, was not the correct size for my feet. I am really a size 12 1/2. No wonder I had blisters, bruises, and my feet hurt all the time! What a relief to hear that something could be done! But, only buying shoes that were my correct size was not the answer. I needed shoes that supported my feet, alleviated some of my pain. Justin showed me several different walking shoes "in my size" that surprised me with how comfortable they were. My walker is used for mobility, and as Justin and my wife watched me walk down the hallway, they remarked about how I was standing taller, my ankles were unlocked but supported and I was not dragging my feet, as I normally walk. (A common characteristic of people with advanced Parkinson's Disease). My belief about any business has always been that "customer service is the hallmark of any company." If you feel the same way, then check out FootWorks where you will be given outstanding customer support and shown quality products for your foot needs. The FootWorks Store is highly recommended by my wife and me. I ordered a pair, but will sadly have to wait till next week to get them shipped to the store. However, I have waited far too long already to get good shoes like these, so one week isn't really that long. Besides, I need to heal from my cellulitis so that I can continue my mile-long walking goal with my team. Maybe I'll see you on Parkinson's Moving Day. We'll likely recognize each other by how comfortably we are walking around on the trail!

Best in the state. Period. Everyone I recommend that has gone here has benefited to a much better…read morequality of living. I've sent 30 years and 80 year Olds there all with amazing results. The feet are more important than we know, and certainly nothing we put much thought into until something is wrong and quality of life stinks. Here they truly care and help to improve your general health and well being.

Well, I haven't wanted to get to point of writing this negative review about Sole Classics but it's…read morelong overdue after trying to resolve on online purchase situation with them. I want to inform all prospective customer both in person and online of risks of buying anything from Sole Classics. My review is based on my unfortunate experience and my efforts to collaboratively get customer service help from them but it takes two to collaborate and only one not achieve this. My son bought a pair of shoes online on July 4th, 2025. He did have a mobile payment issue so he called in for help, the person was nice and directed him to desktop website. He was excited to get his shoes via FedEx which he did on July 11, 2025. So all is good so far, here's where the problem begins. My son tried on his Saucony shoes 10-1/2 and within 5 minutes they were painfully rubbing his left heal. He has been a 10-1/2 solid for about 5 years. Never has had an issue with any brand from nike Jordans, Fila, NB, Saucony to name a few. So to have this problem is unfortunate, I said wear inside to not get them dirty, give it a day or two. He wore them more same day and the next and still causing pain..so I said return them you just got them. He said he can't return for refund, only a return for exchange /store credit. I was like huh that's not the norm, usually it's 72 hours from receipt for an online purchase, he says they have all sales finals and the document in FedEx box says 14 day exchange policy starts from date of purchase. I was like nah, that's not right. Sure enough, the document in shipping box says it, I called store in Columbus to inquire, got a nice guy who said oh sorry about that, I don't know why it says that don't worry, we have you listed as start date of July 7th, 2025 not July 4th. I said shouldn't;t it be where he got from Fedex which would be July 11th? he said a manager would know but one not available. I called on Sunday 2 days later, got the same nice person who helped him with mobile payment website issue, Adama who happens to also be store manager, he said sorry about that 14 day timeframe starts when you receive it which in our system shows as July 11th date FedEx delivered it. I thanked her for help and time. I was told return process start could be done online, I went online next day and website said time has expired his purchases not eligible for return. ‍. I called Monday July 21st got last. mgr Brian, he was nice and empathetic and said to write an email which he would forward to owner to make a decision about full product refund. I said website doesn't state transparently all sales final. They have it well hidden to click on very small font at bottom of page. Nothing open about this company with all sales final policy or its; 14 exchange policy. It serves interest of business and hurts customers thinking time has elapsed to return/exchange shoes. Luckily I'm consumer savvy but imagine if I went by their correspondence and one employee saying July 7th..?? I asked for full refund and started process with Brian said he talks with owner daily and its' been 3-1/2 weeks and they haven't granted full refund. Wait Brtian said after 2-1/2 weeks waiting I could ship back the shoes and if they find a defect a refund would be given..lol I write back I don't trust Soel Classics and asked what is the criteria to deem them defective..no intel or response further insight to that criteria. I emailed Brian sorry not going to blindly send them to Sole Classics cause once they have shoes they can say and do what they want now I'm stuck. Ive asked several times and warned I would go this route and AG complaint route, I don't want too, look at my reviews, they almost all 5 star reviews. ok gonna run out of space t write..bottom line their return refund policy not openly listed all sales final this is by design so ur stuck with shoes. 14 day policy deceptively listed on shipping docs as starting date of purchase but verbally you may be told various other dates only if you're wise enough to inquire. Imagine if you go by their document with shoes delivered?? all of this favors the business and hurts consumers. I had to write so you don't buy from them because you too may easily be stuck with shoes and trying to resolve with them yeah not gonna happen probably, it hasn't for me. I contacted AG Ohio office to appraise them of above intel. If they had just said hey well allow refund for shoes I woudn'ty have written but I do not agree with any business acting in deceptive business practice for all prospective customers. I noticed many other online customer issues with Sole Classics upon starting this process. If only my son researched before hand, he has learned valuable lesson don't but from Sole Classics and this has bene a very hurtful negative experience for him as a young consumer. It should could have bene a very positive one even though shoes didn't fit as all other shoes have. A real bummer, places needtobeethical

Amazing street ware store! Beautiful shop, great selection of brands, super friendly employees!…read moreStop through!

The selection and staff are great. Love shopping there. My whole family can find exactly what they…read morewant.

I was lucky enough to be a part of someone's first day! I haven't been to Logan's Shoe Shoe in…read moreyears, or any shoe place, actually. I'm an anxious shopper. The lady who checked us out was so very sweet, and accommodating. It turns out it was her first day on the job. I hope the shoes last for years, but hopefully when they wear out, she's still there. I only wish I'd gotten her name.

Usually, I make my purchases online but tonight we came into the store so my son could try on Nike…read more There were a lot of associates on the floor but no one approached us. They were all in groups chatting with each other. We didn't find the size we needed but my son asked that I didn't interrupt them so he picked a different style. The cashier was very friendly and this is the reason I decided on 4 stars. I also like the rewards when purchases. Tonight I redeemed a $5 coupon.

I recently visited this store and staff were far too busy on their phones to bring out the other…read morehalf of the shoe pair I wanted to buy. After repeatedly walking the store length multiple times searching for an associate, one finally bothered to get the other shoe..of the wrong pair. When I pointed out to the manager that over 8 staff were on their phones, she tried to turn the situation upside down and accused me of being intoxicated and refused me service..and called the police. The official report details the reality of this situation. I contacted corporate and offered details and photos about the incident..they never responded back to me about any desire to rectify the situation, despite the details were captured in a police report! This store is their closest one to their HQ..and they didn't even bother to do anything about the situation. I encourage anyone visiting the store to expect the same behavior..DSW could care less. What's the point of a large selection if the staff won't bother to bring the other shoe from the back. I WOULDN'T GET ANOTHER PAIR OF DSW SHOES HERE IF THEY WERE FREE.

Terrible customer service. The lady at the counter is extremely rude. I overheard her tell…read moreanother customer who was leaving the store to "get the f*ck out of my store." The store is small so I heard their conversation at the register too. The customer was there to return boots that they had paid cash for. The lady at the counter rudely told them "we're not giving you cash". The customer made a comment about the lady at the counter and that's when she was told to "get the f*ck out". I left too. I'm not spending money on a place like that. Especially when there are other locations of Red Wings with good service.

From the owner: The Ultimate Fit Experience is at your local Red Wing Store. Years of innovation have led to an…read moreexperience that gets you in the perfect pair of work boots. When you step into the store, the whole experience is engineered and built for one person--you. Your Red Wing Ultimate Fit Specialist will help you build a fit system tailored to your specific needs to keep you supported, comfortable and safe--all day, every day. We also offer comprehensive care after your boot purchase, including complimentary oiling and lace replacement for as long as you own your footwear, plus convenient access to minor and major shoe repair. To learn more about the Ultimate Fit Experience, visit us today!

Rating based on similar stores. I went early on a Saturday…read moremorning in December to avoid the crush of Christmas shoppers. The fitting rooms were clean and devoid of discarded clothes. Which brings up a point, can we all please not leave clothes in fitting rooms? My goodness, it's not that much to ask. There were enough cashiers by the time I left to handle a long line. Yes, only one bank of cashiers was available but I commend the staff that was there and supervisors readily available to help. Which brings up yet another point, people, use some common sense. They aren't going to allow double discounts by double use of coupon deals. Please! You're burning out staff by even trying.

Meh. I would rate my experience meh. Am I the target demographic for this store... no, But I…read morestopped in to return an Amazon package today and this was my experience. Walked in, asked the lady where the Amazon return was and she let me know it was ALL THE WAY IN THE BACK - word for word that's what she said. And she was not lying, the Amazon return center is in the far back left corner of the store. Now I was there to return hangers, which required 4 bags because let's face it hangers don't lay nicely in a box. After 3 long trips (I would say I walked close to half a mile between my car to the back of the store) my legs were tired and the return complete. Here is my two cents, after I spent close to 20 minutes lugging all of my things to the back of the store, I was tired, annoyed and didn't want to shop which is my guess for why they put it in the back of the store to begin with - tons of returns = tons of eyes on product... but I think it's working against you due to the fact you're angering the person returning the items. Take Whole Foods for example, their Amazon return right at the front. Once my item is returned, I can relax and look around. Idk take this review with a grain of salt, but there's my consumer behavior analysis for you!