Four of us had a 1:30 appointment. Two getting pedicures had their feet in the water for over 49 minutes and the two getting manicures were still waiting to be seated. We left after asking why we were still waiting and no one talked to us. read more

Diamond Nails & Spa Absolutely loved coming here. I was treated so well. My nail tech Jay did such a great job on my nails. I definitely found my new nail place. Wayyy better than Cali nails by a long shot. I really felt important here. I was greeted at the door with smiles and they helped me check in. Jay was really great helping me figure out what I wanted. And jay did a great job doing my nails as well as the nail art. All I asked for was a flower and Jay just painted the flowers on my nails and I was just in love with them. Thank you so much for the great service and making me feel so welcomed. read more

Diamond Nails - Nail Salons Near Me - Anchorage, Alaska

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Disappointing Experience - Poor Quality and Dishonest Service I paid $150 for a full set of professional acrylic nails, and within just a few days they started lifting and falling off. I finally had my first day off and came in to have them fixed, only to be told they wouldn't do them. The man at the front desk suddenly acted like he barely spoke English--even though on my last visit, he spoke fluently and even translated for other staff. When I explained the situation to the nail tech, she spoke to him, and he claimed that they only offer fixes within 7 days. No one pays that much for nails that last a week--you'd be better off using drugstore press-ons, like I usually do. It seems like they rely on young, inexperienced workers to apply "professional" acrylics, and the quality just doesn't match the price. Very disappointed. read more

Diamond Nails - Poorly done "professional" nails done at Diamond Nails at Diamond Nails in the Diamond Mall. - Nail Salons Near Me - Anchorage, Alaska

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First of all I go here every time I'm in Anchorage for manicure/pedicure (from rural Alaska). I got my nails done before a trip to Europe TWO months ago and my pedicure is still looking presentable and neat. It obviously grew out but I clipped my nails gently and not one nail has chipped or anything. I wear open toed shoes a lot and nobody can tell they're grown out without me saying something. I was just thinking about how long it's been and was super impressed. Before and Current pics. Thanks! read more

Diamond Nails - This are like a week after my pedicure in the Mediterranean sea. - Nail Salons Near Me - Anchorage, Alaska

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Would give zero stars if I could. Absolutely despicable business. Injures people and still refuses to make it right. Some of the WORST nails I have ever seen. The black set I posted: they charged $140 for those, that's absolutely psychotic. Even an award winning salon doesn't charge that much. Then add in the fact that they look like a blind toddler did them and yea, delusional rip off. read more

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Don't recommend. 125 $ for color short oval tips, only custom is middle nail butterfly shape. Burned my nail and flooded cuticle. Tried again 75$ fill, asked for a other color tip and they just globbed full color on, which left bubbles, to go with the jabby sides. Don't expect anything done to your cuticle, besides being burned, or flooded. -10 out of 10 do not recommend. read more

Excellent Job. I was a walkin, short wait time, had the deluxe pedicure, I was really impressed & pleased. Very busy place with lots of technicians working on people. Very pleasant and relaxing experience. I will be going in again this morning. read more

My experience at this nail salon was absolutely terrible. I already tend to avoid salons where communication is difficult, but this visit confirmed why. The nail technician I was assigned was not only rude but incredibly unprofessional and disrespectful. Before even starting I was waiting for her to clean the space and towel with other people's dead skin and nail clippings and had to actually ask her to remove the towel. I asked for a basic gel overlay and polish, nothing complicated. I specifically requested not to have my cuticles cut, just pushed back, which she completely ignored. I also asked for only a standard hand file to be used, not the drill. She didn't even remove all of the old polish I had on before starting. From the start, she acted irritated and rushed. When she began aggressively filing and buffing my nails, I pulled my hand back because it hurt. She grabbed it again without a word. I had to tell her directly that if she continued being so rough, I would leave. Other staff members gathered around and watched what was happening, but no one said a thing. That silence made it very clear that this kind of behavior is normal here. When I asked her to smooth out the polish for a more even finish, she ignored me again. I ended up with lumpy, uneven nails that I was embarrassed to leave with. Getting your nails done should feel like a relaxing experience, something enjoyable. Instead, this felt like a chore and an uncomfortable one at that. I'd give ZERO stars! I would not recommend this salon to anyone. For many people, getting their nails done is a luxury, something they save up for and look forward to. This experience was a complete waste of my time, money, and peace of mind. It was my first and last visit. Stay far away from this place. read more

don't ever go here they suck and read the menu before they charged me 20 dollars for a soak off and didn't even do a soak off. they used a nail to get my nails off save your money. The vibe was no it they didn't wanna refund me 5 DOLLARS back when the menu clearly said 15 to get nails off. NEVER GO HERE! I argued with them the entire time read more

Disappointed by being scammed. I asked for the 3rd pedicure option that was advertised as $60 including nail polish color and massage and what not. The man spent an hour and a half rubbing my feet and fixing them up beautifully. The service was not the problem. As he kept massaging I kept thinking the tip will go up and up and I imagined giving him $40 anyways as a tip! I was happy and thinking "take my money!" Then he cashed me out and said I owed $85 when I chose the $60 option. Either way he got paid what I intended to pay but still feel scammed out of my money due to the price being brought up $25 without explanation and informing me as to why? The service/ excellent! Price fair. But being lied to about the cost to begin with was not ok. But. I recommend the pedicure. My feet are happy feet. Just make sure you come to an understanding on price first. read more

Dip nail manicure was good, hence the two stars. Pedi was so bad I wanted to cry, and I'm not one to cry over a lightly botched procedure. Very glad I wasn't a total people pleaser and go with the gel on my toes like he was pressuring, because at least now I can easily remove this slapdash job and clean it up myself. Then to top it all off they overcharged by $10. I was there for two hours. Save your money, go somewhere else. read more

Diamond Nails - Poor pedicure - Nail Salons Near Me - Anchorage, Alaska

Came in after 7 and they seemed busy but got me right in for a pedicure. It was fast and well done. I'll be back.

If I could rate zero stars, I would. I asked for a mani/pedi. Specifically said regular polish so i could change the color at home. Specifically said not gel. They lied and said it wasn't gel they were putting on. They grinded my nail so far down that they are paper thin and they bend very easily. Before I went to this place they were very thick and strong. Also, they kept changing the price on me. So after $135, I leave this place with paper thin nails and gel polish. read more

Very kind, patient, helpful. Great job on my acrylic manicure and gel pedicure. Definitely going back. Calm vibe and didn't feel judged or gossiped about. read more

came in for a 10am appointment for a pedicure. I sat in the chair with my feet in the tub for over an hour before they came to do my pedicure. there were people who walked in after me who were served before me. I have sat and waited for over an hour with my feet in cold water. not professional at all. if you can't service your clients when you have them scheduled maybe don't be in business or learn to time manage better. read more

Do not waste your time/money at this salon. Super disgusting inside and the nail tech that did our pedicures was such a complete a$$hole! I look better when my kids paint my nails. Super frustrating experience. read more

called this place, because I had bad experiences in my previous nail place who doesn't have certified technicians, but the owner trains them , Once I asked if followed, their technicians are license or certified. The person on the phone got offended and told me to go someplace else saying that he doesn't care about other places, and what they do. read more

Considering their price I expected exceptional work from them. . . I treated my cousin to a full set on July 12 this year. She had used this salon before and she said that they did a good job, so we went. I almost swallowed my tongue when I saw the prices and found out that this was the going rate for salons there in Alaska. So my cousin sat and the girl started doing her nails. I don't like inhaling the fumes if I wasn't getting my nails done, so I went window shopping around the shops in the mall. 30 minutes or so later I got a call from my cuz that she was done. When I saw my cousin's nails I wasn't impressed. They looked too fake. Whose fingernail beds are normally rosy pink, really? The shape was too square, it made my cousin's hands look a lot less dainty. What's the point of me paying an arm and a leg if you'll butcher how her hands would look like? I'm glad I didn't entrust my hands nor my piggies to this nail shop. I'll save them for LA nail shops thank you very much. read more

Diamond Nails - Nail Salons Near Me - Anchorage, Alaska

This was a great experience, with a fair price and beautiful nails!!!! Thank you all so much for the service!! read more

Diamond Nails - First time going here and I was so impressed by their attention to detail!! - Nail Salons Near Me - Anchorage, Alaska

I came here with a friend and bought a pedicure for him for myself and I wanted acrylic nails. What should have cost 120 was a whopping 200! I walked out with dip nails, gel I did not want and $70 extra charged to me. I did not leave a tip. I will never go back. These people are awful when you say no, you don't want gel! that means no! I will never come back here Eve! He even missed the second and 3rd coat on my toes so they arent even the same color. read more

Sweet ladies doing a great job there. I had a broken foot and they were really gentle making sure they didn't hurt me. Got dip nails & gel on feet, both great read more

Diamond Nails & Spa 907-344-9892 Under new manager, professional services. Specialize artificial nails (dipping powder, glitter, gel sets, acrylic...). Professional nail care for women & man. * 100% NEW: pedicures chairs, manicure tables, dipping powder, colors powder, gel colors and regular colors,.. * 100% employees are experienced over 7 years. * we have over 3,000 gel color and regular color matching together. 15% off for your birthday. F, IG #diamondnailsalaska read more

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My first 2 times great job 3rd not so much , the technician was hurrying there were people waiting, twisted my fingers so hard , and sanding my nails sanded my poor finger too he shook it off and kept hurrying and this what I paid 70 dollars for 2 weeks ago ! read more

Diamond Nails - Nail Salons Near Me - Anchorage, Alaska

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I love diamond nails. I only go there and will wait because most of the time they are always busy. That alone tells you this is more than a 2 star place. People always remember the bad when trying things. This is a mom and pop run place with great hospitality, guest services, and knowledge. There are true artist"s there. read more

Diamond Nails - Hand painted designs! - Nail Salons Near Me - Anchorage, Alaska

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I love Diamond Nails! I've been a loyal customer since they opened. I take my daughter and friends here and they love it. I get a mani with gel polish. The gel protects and strengthens my nails. It lasts so much longer than regular polish. My favorite thing about gel is that I don't have to wait for it to dry, it's already ready! You won't ding your polish up on the way to the car, or the theater! read more

Thought I'd try a new place to have my nails done, since my usual was unavailable. I went to Diamond Nails with a pleasant, open attitude & left disappointed & crying. The work done was not only terrible, but the customer service was even worse. Tried to voice my concerns & that's when the language barrier, which didn't really exist until then, came to full play. The person I communicated with was very rude, un-accompanying, outright lied to me & then refused to acknowledge me anymore. I walked away feeling taken advantage of, oh, and $85 poorer for the abuse. These people have a great deal to learn about the services offered & need to seriously work on their people skills. Recommend you stay away from Diamond Nails or you'll be the one searching for the reach around... Horrible Experience read more

This was my first time here and they took me right in and got me started i just did a simple almond French tip and it turned out really pretty they also added some sparkles at the end since it was my first time there and I was getting my nails done for prom so that was a really nice thing of them to do. Will definitely be going back there!! read more

I Took my daughter in for a gel manicure and pedicure. Asked how much regular is and how much gel is. they said regular is $15 for hands and $15 for feet and gel would be $55 for hands and feet. I said perfect she'll take the gel. I get a color change (not a fill as I just had my nails done a few days ago) asked how much that is and they said $35. Got it done. They ring me up and tell me my total is $125 I'm confused because that's not mathing. I'm paying $90 for a basic manicure and pedicure polish for a little girl, no acrylic, nothing. Go to pay and my cards not reading so I go to the atm to pull out cash. I get back and another man is there to check me out and tells me $140. I'm pissed at this point because how did the gel polish price raise in the 3 minutes it took me to pull out cash?! They really stood there and argued with me that the lady rang me up wrong. Entire time they have their prices listed on the wall. Never again. I tried to give them a second chance from the last incident in 2021 they double charged my card, told me it didn't go through when clearly it took it out immediately, and they refused to refund me for 4 days until I called my bank and disputed it and their bank confirmed 2 payments had been successful. read more

Went in for a fun pedicure with daughter and grand daughter. The job itself was okay for a quick one. However we asked for the plain pedicure. Then handed the entire nail color board to my 7 yr. Old granddaughter to pick a color. She chose a pink..turned out gel, 25.00$ more!! They should have asked the payer or her mom first. The language barrier seems to come when asking a question. The charge for her was ridiculous at the start being no work is really needed and the gel amount on her tiny nails. Up sale was rude. The job on ours was ok. Nothing great. It would all have been OK, if not so rude and sneaky. read more

Terrible. Waited 40 minutes in water and not one checked on me or gave me the pedicure. Manager basically said too bad. Will never come back. read more

This was my first time going there and I think the lady who did my nails did an incredible job. Me and my friend went at the same time and we picked the same design and the lady who did her nails messed it up. I wish I got her name cuz when I go back I'll know that I'll be satisfied with my nails done there with the same person that did it before. read more

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I've never felt better about how my nails look than I do now after stopping at the diamond center nail salon. I came without an appointment, they got me right in. Fast and fantastic job. I came for a mani pedi, was able to get them done at the same time. I've been all over anchorage looking for the best nail salon. I've found it at diamond center!!! read more

Diamond Nails - Love it - Nail Salons Near Me - Anchorage, Alaska

Horrific customer service. No communication whatsoever. They refuse to show the jar their 'gel' nail powder comes in and if indeed they are using it, they are not using it according to instructions. I wouldn't let them paint my pet guinea pig's toenails. Seriously go to Pro Nails or Cali Nails, these people are the worst. read more

I've had my shellac manicure for less then a week and it's already chipping. I paid 57 dollars including tip and I'm pissed! I've had lesser quality manicures done in cheaper places and it's lasted longer. I'm calling tomorrow and asking for it to be done again or a full refund. This is ridiculous read more

I have so many things to say about this establishment... First of all, I had to wait an hour to begin the process when they had available nail technicians. A worker there started to file and do my nails when out of the blue she stopped and left. She never came back and I had to ask for a new person. I was glad to finally start doing my nails but after specifically asking for square nails he started cutting the sides off so I asked him to redo them. He did them again and cut them really short, when I made it very clear I didn't want them short. He told me it would cost $10 to redo it a 3rd time but ended up charging me $20 after my mom left. He said he wanted me to pay first, because I was being difficult, but he was the one who had kept doing the nails how HE wanted. He then said that it was too difficult so once again, I had to get a new nail tech. The nails turned out alright, but it was overall the worst service experience I've ever had and I did cry. read more

We had our "girls day" with my daughter and we were so excited because it was our first time doing pedicure...But it was the opposite, was so disappointed...there is a lot of people who don't have money or time to go to a nail salon, well, when you finally can go, you want to have a good experience...and don't have an employee showing you and saying loud how bad your nails look like. First and last time here. read more

Absolutely horrible service. I've never received such poor service at a nail salon. I came in asking for a certain nail style and the technician gave me something completely opposite of what I asked for and to remove the nails they wanted to charge me even tho they're the ones that messed up. So now I have short nail with layer upon layers of acrylic. I wouldn't recommend this nail salon to my worst enemy. read more

Diamond Nails - Nail Salons Near Me - Anchorage, Alaska

I got my nails done at Diamond Nails about 2 months ago and never go the chance to leave a review. I never write reviews but I just had to put my input.. I got my nails done by the owners daughter. HORRIBLE customer service, she was giving me attitude the whole time, very harsh on my cuticles they were even bleeding a bit. She did a good job on the shaping, but the painting was horrible. she missed some spots and was very messy. will NEVER come back nor recommend to anyone read more

My nails look like crap uneven and with a piece of fuzz under the acrylic and the Polish is crappy

I wouldn't even give this place a one star. Nails are uneven. I showed them a picture of the nail shape I wanted and what I kind of wanted them to look like (color and design) and they gave me the basic square design, not the short coffin I asked for. I kinda wanted my nails to look milky and a little see through, but the nail polish was just white. I also asked for a gold strip down the center of my ring finger, and she gave me an off center, crooked yellow line with glitter. on top of that my ring and middle fingers along with my thumb are not symmetrical. yes they cant be exactly symmetrical, but they don't even look like the same shape. Lady who did my nails was rushing ,she ended up making my thumb cuticle bleed from getting too close with the machine. I've been to better that charged less. acrylics with regular nail polish was 50$, gel was 75$!!!!! I thought I was paying for the quality. the lady kept asking me the whole time if I was scared! NEVER going back here again. now I have to wait for my nails to heal before I can even get them removed, getting these acrylics was painful, she was rushing the entire time and couldn't care less that I was in pain the entire time read more

Diamond Nails - Nail polish had bubbles after appointment, now they looks like little dirty spots - Nail Salons Near Me - Anchorage, Alaska

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