After 26 faithful years of service my garage door was giving out. The two-car, single door had…read moredeveloped a couple of vertical cracks in the center, so it started sagging and binding at the top during opening and closing. I had 3 garage door companies provide options to repair and to replace. As the opener itself was still doing the job I had each price replacing the opener as an option. I had references from people I know and trust for each of them and was confident that they would all provide quality service at a fair price. They all responded quickly; all diagnosed the problem easily; and all provided estimates that included a detailed listing of components. GGD was the last I called. I almost didn't bother since I already had two, but I'm glad I did. It was late Friday afternoon and I anticipated hearing an automated message telling me to call back during business hours (meaning Monday). But to my surprise, Tony Z answered the phone and agreed to come out in 30 minutes but arrived in 20. I loved his energy and in very short order he had a competitive estimate put together and a commitment to get the job done about 4 days later so we shook hands. One of the things that drives me nuts with things like this is when they give you a 4 hour (sometimes worse) window when they will be there. So your entire day is shot sitting in that four hour window waiting for them to arrive. Then, about 30 minutes before the end of the window HQ gives you a call and says, "the technician is running a little late - won't be there for 2 more hours, would you like to still do it today or reschedule". NOT WITH TONY Z and GGD. They told me they'd be here at noon and it would take about 3 hours. at 11:30 the phone rang ... I got a knot in my stomach expecting to hear they're running late ... and they told me they'd be here in 30 minutes. Again, 20 minutes later they knocked on the door - two trucks in the driveway. Tony Z called me to confirm that they arrived and promised to stop by later. The guys got right to work. In no time at all they had the old door and all of the hardware - springs, tracks, rollers, opener, rail, etc. removed and started building the new. As they began programming the opener Tony Z showed up to make sure I was happy with everything so far. Well within the estimated timeline there was another knock on the door to tell me they were done and walk me through the new door and opener. They left the garage cleaner than it was when they arrived and the new door was beautiful. The next day I was struggling with programming the garage button (homelink) on a 2012 car we have. I gave Tony Z a call and he answered right away. After describing what was happening he gave me the customer service number for homelink and apologized for not being able to come over as he was attending a friend's memorial service at the moment ... the guy answered a customer call at a friend's memorial service - how do you beat THAT customer service attitude?!! Homelink customer service successfully walked me through the unique challenge the older car presented and we've been operating the new garage for more than a week now. It looks beautiful and I can't hear a thing from inside the house when it opens and closes (note: this might be a negative if you have teenagers since they can stealthily slip in and out of the house!). So if you're in need of garage work, give the Rockville Gaithersburg Garage Door Company a call and ask for Tony Z!

Highly recommend, my garage door opener was newly installed 8 months ago (love it) and I had a…read moresmall issue with the remotes. The owner Ryan took care of it quickly and professionally. I would definitely purchase my next one through them. A+++

I can use DND for several years. I'm a remodeling contractor in DC. Was always impressed with Alex…read morewith a good service and great communication. Unfortunately, I had Alex replaced a motor and they The lift mechanism too far the door jump track. After completing the install, I was very impressed and happy with the service and tipped Alex 100 bucks three days later on a Sunday the door came off track. I called Alex. He said one of his and his technician indicated that they adjusted the mechanism which raises the door too far, which caused it to jump track. I was invoiced a bill from DND of $275 to realign the door and place it back on track. I refuse to pay due to the technician indicating that the door was not aligned and adjusted properly I no longer use Alex or DND regretfully. A

Have been working with Alex and DND Garage doors for several years and always impressed with the…read morequality of workmanship, creative solutions, technical expertise, professionalism and speed of repair/delivery/installation. Highly recommend this business!

Nick did an outstanding job installing my new garage door and motor. He was recommended by a…read moreneighbor and I am very pleased with his knowledge, professionalism and the installation of the door. He responded very promptly to my inquiry, answered all my questions and gave me a range of options that were reasonable. He is a perfectionist and he made sure to fully explain all the functionality. I love the built in camera that allows me to control the door remotely and allows Amazon to leave my packages in the garage. I highly recommend Nick, you will definitely be pleased with his services and he's a really nice guy!

Worst company ever please by any means avoid this trashy place very unprofessional and workers are…read morerude and communication is butthole poor

This is easily the least professional, most sketchy company I have ever used to do anything for my…read morehouse. Go ahead, give them a call, it'll go straight to a voicemail that doesn't even indicate that it's their business in any way. Want to pay them a visit in person? More bad news I'm afraid, as the address listed is the office of a bail bonds business, the company does not have an actual store. I have tried again and again to follow up on the progress of our order, no one ever emails or calls back. It was only when I sent a message through their website that someone got back to me, though it wasn't the sales representative who I tried emailing back; he basically took our deposit and hasn't talked to us since. When I tried to get a hold of the them through the number they provided after going through the website, it said that the mailbox hadn't been set up and I couldn't leave a message. We placed our order with them in April, they came in July to install only to find that it wasn't even the correct door. Since then, we've been told that the new door has been on a truck, that its been special ordered, all from reps of the parent company, as no one in the local office answers any communications of any kind; according to the parent company, we may not receive the door until February, but I doubt if we do at all, as again, we can never get a hold of anyone! As of November 2021, we still have yet to have any further updates, no further communications after I told them that at this point I just want a refund so I can find a company that actually takes ownership of their products and customer service. I understand that delays in this line of work happen and that we are still dealing with fall out from the pandemic, but not communicating with clients and completely misleading them about your legitimacy is inexcusable. If you're someone looking at this company to do work for you, save your money and mind by working with someone else, you will regret using these guys.

Last year, in 2021, I discovered Capital City Garage Door and begin discussions about having a…read moreroller garage door installed for my home in Washington, DC. In my initial interaction, everything was great - Jesse was responsive, attentive, and worked with me to find a good price for the installation. While I believe this company was initially trustworthy, the co-owner, Jesse Sellers, unfortunately, passed away last year. With her passing, the company took a 180-degree turn in the wrong direction. Since then, Joe Sellers (whose real name is Joseph Wunderler) took over and has poorly managed the company. After I put down a $8k deposit in March of 2022, I only later found out that Joe has given me nothing but excuses on why he hasn't been able to start the work. In my research, I later found out that he has been operating this company with an expired license (expired in 2021), but is still taking deposits. I am not the only one (see other, recent reviews) that he has done this to. He is extremely unresponsive - it takes multiple calls and/or texts for him to finally say something, and whatever comes out of his mouth is just fluff. He has given me every excuse in the book, including needing car repairs, supply chain issues, etc. I am currently in the process of filing a lawsuit against him. Do NOT reach out to this company. Also, please note that Joe uses multiple phone numbers and addresses to deter you from finding out exactly where he is, or what he's doing. Do NOT recommend.

Have an older garage door that needed overhauling. They came out immediately and did a great job!…read moreExcellent work-Thank you:)

Our garage door opener spring broke. So we could not even open the door manually, with one car…read morestuck inside. We called three different companies for ballpark estimates and to see about scheduling. STI responded quickly, and they were very professional about the communication. STI was able to come out within 48 hours, while other companies wanted to schedule us days later. Tony explained very clearly what he was doing throughout the process. He checked the system, replaced the spring & cables, and gave us information about our setup and what to expect in terms of the lifespan of our existing door and motor. Highly recommend for prompt service, professionalism, and excellent communication.

I highly recommend DMV Garage Doors. The owner, Fasili is great. He has helped us a couple times…read morewith our garage doors, which were poorly installed when the house was flipped. He is knowledgeable and very helpful. Last week, the motor was not working and he immediately knew how to fix it. He is honest and won't try to get you to replace things if you don't need to.

I noticed my garage door was making a lot of noise lately. Since I had a chain pop from it about 6…read moreyears ago and I wasn't able to open it without an emergency garage repairman, I didn't want a repeat of that incident. I took to my trusty Next Door App to see what my neighbors suggested and found DMV Garage Doors. I then slid over to good ole' Yelp and saw they had superb reviews. I knew then, they were the ones for the job! I contacted them and was able to schedule an appointment for the next day. The gentleman I spoke to was very friendly and customer oriented. He called me the next day to see if he could come a little earlier than originally discussed. It was fine by me and he arrived on time. He evaluated the situation and informed me that all I really required was a little bit of maintenance. He was fast, efficient and explained in detail what was required and what wasn't required. He didn't try to upsell me on anything else that wasn't needed, he wasn't overly priced, and he was extremely pleasant. A very good experience. Any future issues with my garage door, I know exactly who to call...DMV Garage Doors!

Amazing service. Arrived within an hour, fixed both my garage doors within 1.5 hours. Pricing up…read morefront, no added cost. Technician knew anything you'd need to know, very friendly and knowledgeable. 8 year warranty, doesn't cover labor, but these garage springs I had replaced lasted 15 years, and others were only offering 3 year warranty. 8 year is better even if you have to pay labor because it's closer to the end life. Very happy, and now have a place to go to for all my garage door needs. Thank you, one less headache complete!

I used Montop to replace my garage door opener. They were quick to respond and got my replacement…read morecompleted in no time. Good service and they obviously knew what they were talking about. Would recommend.

They were prompt, communicative, and professional. Were able to diagnose the problem and solve it…read morewithin an hour. Price was fair. Would hire again.

Officer my garage door went out and some parts end up being broke once I put out the issue on Yelp…read moreI promptly heard back from elite DMV garage doors . He showed fast to fix my garage door the same day on a Sunday evening. I appreciate him working with my budget.