After 26 faithful years of service my garage door was giving out. The two-car, single door had…read moredeveloped a couple of vertical cracks in the center, so it started sagging and binding at the top during opening and closing. I had 3 garage door companies provide options to repair and to replace. As the opener itself was still doing the job I had each price replacing the opener as an option. I had references from people I know and trust for each of them and was confident that they would all provide quality service at a fair price. They all responded quickly; all diagnosed the problem easily; and all provided estimates that included a detailed listing of components. GGD was the last I called. I almost didn't bother since I already had two, but I'm glad I did. It was late Friday afternoon and I anticipated hearing an automated message telling me to call back during business hours (meaning Monday). But to my surprise, Tony Z answered the phone and agreed to come out in 30 minutes but arrived in 20. I loved his energy and in very short order he had a competitive estimate put together and a commitment to get the job done about 4 days later so we shook hands. One of the things that drives me nuts with things like this is when they give you a 4 hour (sometimes worse) window when they will be there. So your entire day is shot sitting in that four hour window waiting for them to arrive. Then, about 30 minutes before the end of the window HQ gives you a call and says, "the technician is running a little late - won't be there for 2 more hours, would you like to still do it today or reschedule". NOT WITH TONY Z and GGD. They told me they'd be here at noon and it would take about 3 hours. at 11:30 the phone rang ... I got a knot in my stomach expecting to hear they're running late ... and they told me they'd be here in 30 minutes. Again, 20 minutes later they knocked on the door - two trucks in the driveway. Tony Z called me to confirm that they arrived and promised to stop by later. The guys got right to work. In no time at all they had the old door and all of the hardware - springs, tracks, rollers, opener, rail, etc. removed and started building the new. As they began programming the opener Tony Z showed up to make sure I was happy with everything so far. Well within the estimated timeline there was another knock on the door to tell me they were done and walk me through the new door and opener. They left the garage cleaner than it was when they arrived and the new door was beautiful. The next day I was struggling with programming the garage button (homelink) on a 2012 car we have. I gave Tony Z a call and he answered right away. After describing what was happening he gave me the customer service number for homelink and apologized for not being able to come over as he was attending a friend's memorial service at the moment ... the guy answered a customer call at a friend's memorial service - how do you beat THAT customer service attitude?!! Homelink customer service successfully walked me through the unique challenge the older car presented and we've been operating the new garage for more than a week now. It looks beautiful and I can't hear a thing from inside the house when it opens and closes (note: this might be a negative if you have teenagers since they can stealthily slip in and out of the house!). So if you're in need of garage work, give the Rockville Gaithersburg Garage Door Company a call and ask for Tony Z!

Highly recommend, my garage door opener was newly installed 8 months ago (love it) and I had a…read moresmall issue with the remotes. The owner Ryan took care of it quickly and professionally. I would definitely purchase my next one through them. A+++

Billy has serviced my twin garage doors the last few years with the highest professionalism and…read moreprovided beneficial advice on maintenance for the doors. Recently, Billy replaced one of my garage door openers that broke after 22 years. Since Billy is an authorized Liftmaster garage door opener dealer, I purchased the opener direct from him. The dismantling & installation process was performed with an hour. The price was competitive and quality of service was outstanding. I definitely would recommend him to anyone in need of garage door service.

Billy Doors is the BEST! Very responsive/available, next day service. He replaced a very shoddily…read moreinstalled motor (previous Company name will remain anonymous); spent so much time and patience in teaching us how to use the remote system (which the previous company didn't even inform me about). Total pleasure to work with Billy. Highly recommend him for any/all garage door repair or replacement.

I would NOT do business with this place. Awful experience and interaction with them. The owner or…read moreemployee (not sure who I interacted with) was extremely disrespectful and actually used profanity to me when things didn't go his way. It tells me how he would would treat my property or how he would behave if an issue came up. Do your research and check their license. Make sure they are reputable. https://egov.maryland.gov/BusinessExpress/EntitySearch/Business They are currently NOT in good standing with Montgomery County.

Hi Ofer: For…read moreclarification, our garage door opener was not built in 1999. The neighborhood wasn't constructed until 2012. Our plan was for you to get the door fixed and working. You attempted a few times to reprogram the garage opener and concluded it would break the entire door. Which is why we initially agreed to replace the unit. However, our primary garage door tech was able to reprogram it the next day and it has been working without fault, free of charge. He had met our requirements where you had failed to fully meet. We do appreciate your diagnosis but it was not the most accurate in our case. Thank you for your time.

What an unprofessional, money grubbing company!!!!! They are clearly a scam and not sure how they…read morehave so many good reviews. A technician named Curtis from Garage Door Nova just came to our house for a service appointment to look at our garage door wall control and remote openers. Neither were working correctly so wanted to have them looked at. Curtis seemed to be in a hurry and not interested at all in actually figuring out our issue. He went to his truck for five minutes and came back and said you have two options, $1000 motor or a $600 motor. I said "can I get a quote on fixing my current issue?" and he literally walked away and got in his truck and said "have a good day" and that was it. They are not interested in fixing anything or repairing your current system. They just want to sell you a new motor, door, etc.. Do not call this company if you need something repaired!!!

Just had my garage door repaired (broken spring). I forgot the technician's name but he was…read moreawesome. Extremely professional, knowledgeable and courteous. Diagnosis of problem was literally 30 seconds...repair about an hour. Even gave me an estimate for a new unit...which I will be having installed. I'm loyal to nice honest business people...they will forever be my go-to for servicing my garage. Highly recommend.

Nick did an outstanding job installing my new garage door and motor. He was recommended by a…read moreneighbor and I am very pleased with his knowledge, professionalism and the installation of the door. He responded very promptly to my inquiry, answered all my questions and gave me a range of options that were reasonable. He is a perfectionist and he made sure to fully explain all the functionality. I love the built in camera that allows me to control the door remotely and allows Amazon to leave my packages in the garage. I highly recommend Nick, you will definitely be pleased with his services and he's a really nice guy!

Worst company ever please by any means avoid this trashy place very unprofessional and workers are…read morerude and communication is butthole poor

Did annual maintenance, checking safeties and closures. Repaired a loud cable bang that happened…read moreon every open. Great work, quickly done. Thanks BBB!

Quality business that is honest. They once came out a while ago for something that was easy fix…read morethey didn't even want to charge me but I paid for the minimum visit. Then I kept their number and when I needed springs replaced they did for fair price, efficient service, no hassle. Highly recommended

They were prompt, communicative, and professional. Were able to diagnose the problem and solve it…read morewithin an hour. Price was fair. Would hire again.

Officer my garage door went out and some parts end up being broke once I put out the issue on Yelp…read moreI promptly heard back from elite DMV garage doors . He showed fast to fix my garage door the same day on a Sunday evening. I appreciate him working with my budget.

What a wonderful company. I was in a real bind and Diamond Garage Doors was highly recommended by a…read morefamily member. How lucky was I to contact Jon. On a Saturday, at 3:15 he responded within a minute and was to my house within 15 minutes, replaced the huge springs, did a garage tune up and was finished by 4:30. No extra charge for emergency. Jon just "doesn't do that". He was delightful, reasonable in price and just so easy to deal with. He even taught me a few things to keep my garage door functioning in tip top shape. Top notch company. Highly recommend Diamond Garage Doors

We have used Diamond Garage Doors for service a handful of times the last 8 years. The work has…read morebeen great and the price is very reasonable. Jon, the owner is always a pleasure to work with. I would highly recommend Diamond Garage Doors for all of your garage needs.