Did annual maintenance, checking safeties and closures. Repaired a loud cable bang that happened on every open. Great work, quickly done. Thanks BBB! read more

My 25 year old garage belt decided it was time to retire Monday morning. I checked several reviews and certifications before calling BBB GDs. They were able to schedule me the same day, explained the problem, options and costs. I accepted an option and within an hour I had a new system installed with more capabilities than the old system. read more

There's always a small bit of skepticism when I see a company that has 5 stars across the board (were they bought?), but after my experience this morning I can assure you that BBB's 5 stars are well deserved!!! Sean came out first thing this morning after my call to the company yesterday morning to repair my garage door. Not only did he fix the problem in 20 minutes (maybe less), he went above and beyond to answer my questions and help with other small repairs to my garage door! The value was unmatched. I will 1000% be calling Sean and BBB Garage Doors when I am ready to update my garage doors, and if anyone I know needs repairs, I will be the first to recommend this company. Thanks again for great service and see you next time! read more

I've used them for years now and they are always timely, professional, friendly and helpful! They helped to troubleshoot the issue with me over the phone and when that didn't work they sent a tech to help adjust a part that was out of alignment that was causing the door not to close that I didn't initially know to check. They are my first call whenever I have an issue with the garage door, I can't recommend them highly enough. read more

Nathan did an excellent job for his company. The work was done very professionally and he was very honest and straightforward of what we needed and not what we did didn't need therefore saving us a lot of money ...very grateful for your company and Nathan's great work...If we ever have a problem with our Garage Doors. We will be calling you. read more

Knowledgeable and experienced technician solved garage door problem quickly at reasonable cost.

This is the third time I have used BBB Garage Doors to resolve an issue with my garage doors. Everytime they are very professional and quick to resolve the issue. Today I had an issue an a tech came out within a couple of hours to replace the broken spring on our garage door. They are very reasonably priced. read more

Great experience with BBB Garage Doors! My garage door opener broke and they sent someone out the next day to replace it. Receptionist was friendly and able to accommodate my schedule, and the technician was knowledgeable and courteous. Installation of the new door took about an hour and it is now working great! read more

BBB is great. Good work and amazing customer service. They go above and beyond. They installed a new garage door and have been speedy with service calls and generous with their time and advice. read more

I would definitely recommend this company. Technician that came out was very helpful, informative and professional . The price for the maintenance done was very reasonable and quick . I had other companies come out and they tried to sell me an entire system. BBB was honest about what was needed and said that I didn't need a new system. I trust BBB garage door LLC. read more

We had a terrific experience with BBB Garage Doors. We had an odd problem with the attachment of the system to the wall. We sent pictures, and they got to work being creative. They came out quickly to assess the issue, arrived on time, and created a solution that has worked perfectly. The garage door professional and the phone staff were courteous and the cost was very reasonable. We will recommend BBB Garage Doors to others and use them again if a need arises. read more

Excellent service from beginning to end. I'm so glad I called on this company. Scheduling the initial appointment was easy, and Sean arrived on time to explain both the need and the cost for the work. His installation was timely, and he was helpful, polite, and professional--just like the staff I spoke with on the phone. I also appreciate that this is a family-owned business; it feels good to support a company that contributes to our community. The new automatic garage door works like a dream, and the price was very fair for the quality of work provided. I strongly recommend them for any garage door needs. read more

We have used BBB twice. Sean came out both times and was absolutely fantastic. The first time he had to replace the spring and did so efficiently while taking the time to explain everything to us. He then went above and beyond to do some general maintenance on the door at issue as well as our other garage door. He was polite and knowledgeable throughout. The second recent experience was maybe even more of a testament to Sean and the company. Our issue was based on something stupid on our part and only required a few quick tweaks rather than any fix/replacement. Not only did BBB connect us with the same person, Sean, and not only did he come out within an hour on a Sunday, but they did not even charge us given the nature of the issue. That is high quality service and integrity that I really respect. Given how quickly they respond, their availability on weekends, and their transparency, I would highly recommend Sean and this company. read more

amazing company that offers a great service at a great price, as someone who has elderly parents, they went out of their way to treat them, but they didn't need in respect read more

Some of the best service we have received in the area. Called and the garage was stuck and unable to get out. Honest and would call again!

This is my second time using BBB. They are consistently fast, on-time, knowledgeable and professional. Honest company, that doesn't try to price gouge you. read more

First contacted BBB for a scheduled maintenance on my steel roll up gate about a year ago. Easy to book appointments. Fair price. When my gate had an issue recently Michael was able to stop by in a timely manner (next day) and provided knowledgeable insight on the gate. Great communication by Mike on his arrival time including text and phone call. Mike is seriously knowledgeable about steel roll up gates. I plan to have him out in the spring again for annual maintenance. read more

On time, great price and very helpful. Definitely very customer service oriented. Felt like they went above and beyond to make sure that you were happy with the service. They even programmed my vehicles when I didn't even know it could be programmed. read more

I inquired about just getting my garage door repaired due to a wheel coming loose and not able to close. Not only did the repair guy come out and repair the door, he lubricated the door, nailed in some siding that was bending out and did something else to ensure the door operated like it was brand new. Above and beyond. Great price, free estimate (unlike some other companies). I will also say that they showed up a little before the expected 2 hour time window which was great because who wants a broken garage door that is unable to close for hours! 10/10, will be going with this company the next time I need a repair or new garage door. read more

Had a GREAT experience with BBB Garage Doors. My parents' parting gift after a recent visit was my dad hitting the garage track on his way out, and the damage prevented the door from opening or closing. I reached out to several highly rated businesses on Yelp, but only BBB treated my dinky repair with urgency, respect and quality work. Sean happened to be in the area and stopped by in short order. He straightened out the rail, made sure everything was aligned and that the door could open properly, and even popped a fresh battery into the perpetually malfunctioning garage door keypad to prove it didn't need to be replaced. He even lubed the tracks as part of maintenance. Will definitely be working with BBB in the future and highly recommend to others. read more

BBB Garage Doors - Garage Door Services Near Me - Silver Spring, Maryland

My garage doors were making a lot of noise when opening and closing. I called BBB Garage Doors and they were able to get a tech out me the next day. Technician arrived, inspected the doors and then gave me his assessment of the problem and the cost if repairs. The price was reasonable, so I agreed and he went to work. About 50 minutes later, he was finished and I tested the doors. All good! I really liked his explanation of the problem, his detailed description of what he was doing and his attention to detail. Highly recommend. read more

I highly recommend BBB Garage doors for always coming quickly and fixing any garage door issues. Also their charges are very very reasonable. The best thing is the technicians are very knowledgeable and know exactly the fix. read more

Called in the early evening and was able to get a morning window. Tech arrived on the earlier side of window, quickly assessed the problem I pointed out, quoted me a fair price (from what I googled), and fixed the broken torsion spring within about 30 minutes. Tech even went above and beyond and fixed a poorly (dangerously) installed bracket at no additional cost. Answered all my additional questions without trying to upsell. Can't recommend highly enough. read more

Quote for a new garage door and automatic opener was fast, informative, and decent value. Communication could use some work. It was hinted that work could start within a few days of receiving first payment, but it was more like 1.5 weeks (not a big deal for me though). Installers were truly friendly, but were 1-2 hours late and also left some trash behind (both personal and from the project). They got things done fantastically, but their professionalism with communication/clean up could be better. read more

Scheduling was a breeze and pricing was very fair. I must give a shout-out to Sean who did excellent and very fast work replacing my garage door springs and performing general maintenance. Very pleasant experience all around! BBB will be my go-to company for any future garage door needs. read more

Thanks to Sean for coming out today! First, didn't know Yelp has a way to hire professionals but they do. BBB was the first to respond. They came out, fixed my garage and saved the day. I would definitely hire them again. read more

These guys are so great! They did terrific work initially and then when one of my remotes stopped working, they stopped by and fixed it at no charge. A Really terrific business! read more

Rachel was amazing working with me over a long period of time to schedule my installation. I had to reschedule multiple time due to various construction delays. She was very accommodating and understood my situation. On installation side, Eli was great. Started on day he promised and completed the job on time. Eli is probably the best roll up installer in DC. You can't go wrong using him for your installation. read more

Nathan came over to help with a garage sensor issue and was very professional and helpful. Service was prompt. We've used BBB several times and have their number right by the garage door for any issues. They have helped with the sensor several times and also helped install a new opening and light system. Thanks BBB we never hesitate to call. Great service. read more

Our garage remodeling contractors broke our garage door opener, so we contacted BBB Garage Doors to replace it. From start to finish, the experience was top notch. BBB Garage Doors is definitely NOT THE CHEAPEST, BUT they are reliable, professional and they are a real company, not just a guy with a cell phone, who gives you a cheap estimate and then disappears. Can't say enough good things about Nathan, the technician, who is a huge asset to BBB Garage Doors. We were very pleased with his installation work and overall communication. Highly recommend. Btw, we got a Chamberlain model B4505T, which requires a low-wattage LED bulb so as not to interfere with the remote control signal, and we discovered it also has a light motion sensor, which is a nice feature. read more

BBB Garage Doors operates as advertised. They quickly respond to requests for broken garage door needing repair. Had all the parts on the truck when arrived and fixed broken cable within an hour. The quality if the work is excellent. The price is reasonable. I highly recommend them. read more

I have used BBB for different issues over the past 10 years. Their technicians are skilled, friendly, on time, and their rates are very competitive. I have had nothing but 5 star experiences with them on each visit. I some work done in my garage and the contractor had his own garage specialist do some work. Issues came up that were never completely resolved. Luckily Sean at BBB was able to figure things out. read more

I called this morning with my problem and they were able to fix it the same day. Sean was outstanding -- replaced my two broken garage door springs in half an hour and the price for the labor and part was reasonable. Friendly and professional. This was my second time using this company and I am very pleased. Thanks! read more

Eli was responsive, professional, and communicative. The team worked quickly and solved issues that popped up without any hassle. Would recommend this team. read more

BBB Garage doors came on short notice n a Sunday and repaired my broken spring and had it in working order quickly! Sean was great and efficient. Thankfully they work on the weekend and were available. Highly recommend BBB. read more

I requested a consultation at 11:50 and was pleasantly surprised to get an almost immediate response. They had an opening the next day at 10 a.m., but within 30 minutes, I received another message offering to fit me in within the next 15 minutes if I was available -- which I was. The consultation was quick and fairly priced, so I approved the repair for the broken springs. Within 15 minutes, my garage door was working again -- and even more smoothly than before. I was very impressed with their timeliness, communication, and pricing. read more

BBB is, by far, the best garage door company I've ever used. They are extremely professional, easy to reach and schedule, able to diagnose and repair any garage door issues. My last interaction with them was amazing - I called at 2:00 about a garage door issue and a service person was here at 5:00!!!! I highly recomment BBB Garage Doors. read more

à part that the door took longer, the rest was fine, thank you. The team was responsive, professional and respectful read more

I had a shoddy installation from another company that ghosted me afterward. BBB came out and identified the problem, explained what was going wrong, and fixed it all for a very fair price. They seem like a very nice and very responsive company. read more

Had a broken spring on a Friday morning which needed full replacement , and could not move car out of garage as a result. After a few calls was clear BBB had the efficiency and expertise to get this done quickly , and everything was fixed by lunchtime. Also did maintenance on both doors. Not the lowest price but highly competitive and honest , they are still a family owned business and treat you that way as well. read more

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