Billy has serviced my twin garage doors the last few years with the highest professionalism and provided beneficial advice on maintenance for the doors. Recently, Billy replaced one of my garage door openers that broke after 22 years. Since Billy is an authorized Liftmaster garage door opener dealer, I purchased the opener direct from him. The dismantling & installation process was performed with an hour. The price was competitive and quality of service was outstanding. I definitely would recommend him to anyone in need of garage door service. read more

Billy Doors is the BEST! Very responsive/available, next day service. He replaced a very shoddily installed motor (previous Company name will remain anonymous); spent so much time and patience in teaching us how to use the remote system (which the previous company didn't even inform me about). Total pleasure to work with Billy. Highly recommend him for any/all garage door repair or replacement. read more

My first experience with Billy was actually at a neighbor's house. Their daughter was home alone and the door malfunctioned and would not close. The garage was full of tools and she was afraid someone could cut their way in. The neighborhood dads tried to help but we were useless. On the coldest night of the year, Billy came to Gaithersburg from Burtonsville at like 9:30 at night to keep her safe. I have used him ever since. 5 Stars every time, repairs and one replacement. read more

Billy must be the best garage door person in the world. He is fast and competent he has everything he needs on his truck. And reasonably priced. Not dirt cheep but fair. read more

Terrific company. We recently moved in to a previously owned home where the owners really didn't keep up on the maintenance of a number of things. Billy Doors arrived promptly to address our issues, that included everything from reprogramming remotes to replacing defective electric eyes on one of the doors. Charges were very reasonable and the father/son team couldn't be any nicer. Highly recommend! read more

Great work. Naturally my parents garage door stopped working late on a Saturday night. My dad thought he could fix it but was totally unsuccessful. Having used these guys in the past he went to their website and contacted them the following day which of course was a Sunday the only day they're not open! Luckily the main page of their website tells you what NOT to do so he stopped trying to fix it himself. Nice tough. They got back to us first thing Monday morning and our door was fixed before 10am. I'd give 5 stars if it weren't for the Sunday thing. I understand but we couldn't get our cars out of the garage on a weekend! Still we wanted to use someone we trusted after looking up the other options in the area. So we stuck with Billy just to be on the safe side while our cars were stuck in the garage. Not the end of the world but maybe offer a premium or something for emergency Sunday service? Just a thought! read more

Garage door all of a sudden would only open about 6 inches....enough for the neighborhood rodents to get in, but alas......no car! Talked to a couple of other repair shops via Yelp....apparently, we have a "Wayne Dalton" garage door.....which also apparently is horrible because of its coil-spring design...... hmmmmm...ok...I'll take your word for it? They only have a life of around 5-7 years??? ouch.... They both wanted to replace the system.....quotes....$~500....~$699 double OUCH Sister called Billy Doors who have experience with this brand of garage door and its components.... Bottom line....called, came the same afternoon...fixed.... $325 Now the wife's car is in the garage and she's happy.... You guys are awesome! read more

Billy Doors has the best absolute service ever. One year later, my garage door works perfectly. Billy, that's actually his name, is picky about his work. He wanted it to be perfect. It was. Customer service is perfect and his work is perfect. Best money I ever spent. read more

When your garage door won't go up (or down) call Billy Doors! Fair, honest and he was there same day. You deal with Billy and he is now "my garage door guy". read more

On time. Answered my call and fixed my garage doors on same day. Very detailed and meticulous about fixing the problem. Pricing is clear on the website, no surprises. Great Service! read more

Serviced a Genie garage door opener in Montgomery County. Came on time as promised. Clearly explained the order of operations to try to identify the problem, starting with the cheapest option first. After replacing the sensors (which he had a new set on him), he inspected and serviced the garage door and opener. Enjoyed working with him. Look forward to working with him again. His website has his prices up front, including down to the part. read more

Very knowledgeable at his craft. Fair pricing and was able to provide same day service. I will definitely use Billy again in the future.

Billy is a very knowledgable guy who does a great job. Very thorough and honest and straightforward. It's a pleasure to deal with a dedicated craftsman like Billy. read more

I had Billy come out to replace the torsion springs that had broke on my garage door. Great guy....came on time, very knowledgeable, professional and thorough. Asked me multiple times if I had any questions as he wanted to be sure I had all the info I needed. While here, he made some additional adjustments that were needed at no additional charge. Garage door works better than before I had the problem. He charged the price quoted which was lower than many of his competitors. I highly recommend Billy Doors. Definitely a guy that knows his stuff and that you can trust.....which is rare combination these days. read more

Knowlegeable and courteous, has helped me troubleshoot over the phone a couple times. Just an all around nice guy that cares about his customers. Mickey Rinaldi read more

Billy just left my house, and again, saved my garage door. It has been about 7 years since he replaced the spring and it needed to be done again. Since I have a large single garage door, the spring takes a lot of abuse. He fixed the problem, made some adjustments and the door is good as new. I continue to recommend his services. read more

Called to request a quote and spoke with presumably "Billy". From the moment I said hello I got nothing but attitude from this guy. I kindly explained to him that my neighbor had referred me and explained to him the problem I was having with my garage door. After quoting me around $350 to replace 2 broken springs he proceeded to tell me that I had damaged the motor. I explained to him that the motor seemed to be working fine as it was still running and lifting the garage door. He responded by yelling at me about how he was the expert and I didn't know anything. I asked how he would know this without even looking at it. He replied that he wasn't going to argue with me and that he didn't need my business. Before I could respond, click, he hung up on me. I don't know what kind of business this guy is running but his customer service needs some serious help. I can understand if he had said something like "by the way, there is a chance that you damaged your motor and there may be some additional cost... etc etc.". That would have been fine. But for him to say without a doubt that there was damage, and to yell at me all the while, suffice it to say I'm taking my business elsewhere. read more

Billy Doors Inc,- HIGHLY RECOMMENDED. Billy came to my house to fixed an issue with my garage door sensors and it was a painless process. He even recommended that I fixed other issues that I was having with my door, but he didn't pressure me to do it. I ended up doing it because the price was fair. I highly recommend that if you are having issues with your garage door, that you use him. Quality work, quality person! - Ralph read more

I needed a keypad installed for my recently installed garage door opener. Billy himself came to my home and not only installed the keypad at the same price he quoted me, but he recognized and fixed a few shortcuts that the previous installer did. He was courteous, on time, professional and most of all didn't try to sell me stuff I didn't need. He is licensed and provides 4 Star service. I will only use him from now on, and if you don't want to get taken advantage of and end up spending a lot of money for subpar performance you will call this guy and get the job done the right way with outstanding customer service. read more

Billy is amazing...he fixed my garage door in 2015 when I backed into it...and the cost was really reasonable. Today, he came to install a new keypad for me and also programmed my old one for free so both sides work (I did it incorrectly myself before). He's very safety conscious but also protects your wallet. He really knows his stuff and only sells the best. I highly recommend his work and his materials. read more

It seemed as my garage door was not opening, and I thought the springs were broken, Billy came out accessed and mention that the lock on the was messed with, and the springs were fine, thus did not need to pay the high price to replace the springs. I also was looking to get a quieter motor, but billy suggested to wait until the current motor which is fine to replace it. Overall good honest customer service. read more