Horrible service from Christian Mejia, very arrogant. First, They tried to sell me a base ecoboost for over 39k otd. Christian was also so arrogant telling me he guarantees me other dealers will add "add-ons" to the original price when they didn't. Also texting me using "lol" and and told me I was " capin" which is unprofessional, you need to fire him for using slang vulgar words with customers, he represents your dealership. After that I decided not to buy with diamond Ford because of experience from Christian and his text messages read more

Diamond Ford - Christian using "lol" with me and calling me a liar in slang " capin". So unprofessional - Car Dealers Near Me - Lancaster, California

I live very far from the dealership and I called with a list of very specific questions for the salesman before I made the track out to come see the vehicle. My first red flag should have been when I specifically asked him about the suspension and aftermarket modifications, and and he ignored my question and neglected to send me pictures of the severely modified suspension. I knew that it would probably still be OK so I made the drive out anyways. My salesman was a young guy, immediately told me this is his first sales job and he's only been there a few months. He has a HUGE hickie on his neck and was unprofessional from the second I met him. He knew nothing about the vehicle and wasn't able to answer any of my questions I had to Google search and ChatGPT everything I needed to know. Fast forward, he tries to run my credit while I'm reviewing the Carfax. I told him that I'm not running anything until we can agree on a price. He was not able to negotiate with me at all. He brought his manager out who was unwilling to negotiate on anything. They refuse to take anything off the sticker price. So I walked away. A few hours later after I circled back and decided that I was fine with the sticker price and I would pay and tax and license. I got my financing approved and presented with them with the preapproval from Chase. They are a preferred dealer and work with Chase. I called at 9 AM to ask for the paperwork. I was told by Zack that he would be working on it and get back to me shortly. Still nothing 2 hours so I called the dealer and asked to speak with the general manager. The girl at the front desk tell me that the general manager is not available, but gives me a sales manager. He doesn't answer the phone and has a voicemail that's not set up. I called back again and they transferred me to a Sales manager who has a full voicemail and can't accept anymore voicemails. I call back again. Sam says he's gonna get the papers for me. Great. They call back, tell me the car is actually on a test drive and that they can't send me any papers because it's not a done deal until things are signed. I tell them I'm literally been begging you for papers all day. I've agreed to your sticker price I have my financing ready. Can you please send me the papers so I can secure this car? He tells me that the person that's driving is willing to pay more money and that they're going to pay for the diamond package that I don't want to pay for. I speak with another person who tells me that someone has left a deposit on the vehicle and they're gonna come back Monday to pay the rest and if they don't, they'll sell it to me, but that that person is willing to pay for the diamond package. I ask AGAIN please tell me what this package is. Over the course of the 24 hours and dealing with them not one person has came back to me with a counter offer or negotiation. They just keep getting mad that I don't want to pay $900 for 3M clearcoat protection on the vehicle. It's an off-road vehicle that is already scratched to hell and they keep trying to sell me on a $900 clearcoat that has already been clearly scratched. Manager came to me the day before with a piece of paper with a final offer that had the wrong sticker price. His outdoor price was $44,500. On their website when you try to purchase online it also shows an outdoor price of $44,074. I told him I was fine with the $44,000 price to purchase this car and be finished with this. He then asks me for my phone number, AGAIN. SO HE CAN WORK ON A NUMBER AND GET BACK TO ME WITH THE FINAL NUMBER. I SAID WHAT IS THERE TO WORK ON ? YOU DON'T HAVE A FINAL NUMBER? YOU CALLED ME BACK. ...YOU KNOW I WANT THIS CAR AND YOU STILL DON'T HAVE A NUMBER.... He then rattles off a bunch of charges and tries to tell me it's going to be $47,000 out the door for a car that's listed at $38,988 I BEGGED for papers and to purchase the car. They played every game they know and couldn't give me straight answers. Before you come to the dealership for anything at all, be sure to read their most recent reviews. And the last 12 months they have had an onslaught of terrible reviews. People have left very long reviews, explaining their situation similar to mine. I should listened to those warnings and stayed away from this place now I've wasted 48 hours of car searching and frustration for people that are clearly just trying to scam me out of a couple extra thousand dollars instead of making an honest sale. I asked multiple times for the general manager. Hoping he would have more sense than the sales people. I have been car shopping for the last two months. I have been to dozens of dealers and private party and this has been the worst experience I have ever had. read more

Eric is a solid guy and got a great deal. I send everyone to him. He's taken care of several of my friends and no one has been unhappy. Show up and ask for him and leave happy. read more

If you are African American please do not see Donte Brooke or Steve. They displayed unprofessionalism and Discriminatory actions. The fact they are supervisors and Steve is a general manager is what makes the situation worse. Horrible service and no communication. read more

Don't shop here, the sales people have no customer service. And watch your contract they add crazy fees like for ceramic coat and tint haha.

Public Service Announcement: Avoid Diamond Ford at All Costs! Hi everyone, this is Willie, a local businessman, and I want to share my experience to protect others from what I've gone through with Diamond Ford in Lancaster. Simply put, do not buy anything from them. They are ripping people off, and once they've got your money, there's very little you can do. Here's what happened to me: I bought a used car from them, and it's been nothing but a nightmare. Unfortunately, I couldn't use the Lemon Law because I didn't know about the specific requirements related to purchase dates and coverage. From day one, the car has been a problem. It's spent two months in the shop, and I've had to deal with their service department and customer service repeatedly. While the people in the service department were polite, their management and customer service teams have been terrible. I had to take videos just to prove that the car was smoking, and despite clear issues, they've hit me with endless deductibles and additional charges. I've contacted corporate, tried everything, and still, they continue to dodge responsibility. The cars they sell are trash, and they are not honest. Once they start taking advantage of you, there's almost nothing you can do. They seem to operate without accountability. If you're considering buying a car in the area, I urge you: do NOT go to Diamond Ford. You will regret it. I've lost countless hours and money dealing with their broken promises, and my car is still in the shop. I'm hoping to trade this car in soon--but it won't be at another Ford dealership. Don't make the same mistake I did. Learn about your read more

Oil Change Catastrophe (2 x's)! Nope, NEVER Again! NO INTEGRITY, NO ACCOUNTABILITY, AND DISHONEST Do not take any European vehicles to them. Cracked my Mini Cooper Countryman oil filter housing (TWICE). I caught the pattern on the 2nd time.... The service manager replaced a genuine BMW oil filter housing ($940+ and broke my warranty) with a $35 part and doesn't understand the problem and won't fix what they broke with equal value (oil filter housing was less than 2 months old). $2231 each time! = $4462!!! Reported them to corporate and they told me to take legal action against them! They also said to report them to BBB and the Chamber of Commerce! Looking into it! read more

I had my spark plugs replaced at Diamond Ford in Lancaster CA about a year and a half ago. I recently had trouble with my car so I took it to another mechanic. I was told my car still had the original spark plugs. I was charged but the service was never performed. Not cool! read more

Recently purchased a brand new car from here. I have been waiting three months for my plates. I have been calling and no one has answered the phone. Tried to leave voicemails and they are full. Today I went in to inquire about my plates and a lady named Connie took over five minutes and came back with my plates. First of all, NO ONE told me they would be delivered to the dealership. Secondly, NO ONE called me and told me my plates were in. I asked Connie how long were my plates there and she said "I dont know". She pointed to my number and I said yes that's my number and she said they called you. And I replied NO ONE CALLED ME. She had no response, did not apologize, or offered any solution. To top it off, my name was spelled wrong on the envelope. Useless. I work with the community and not having my plates is a safety issue. According to the paperwork it seems like my plates have been sitting at the dealership since JANUARY and I am now picking them up at the end of MARCH after I initiated it. Not a text message, phone call, email, NOTHING. read more

We've been coming to Diamond Ford for a few months now for our oil changes and they are very professional and attentive! As well as great customer service, overall I've had 10/10 experiences ! read more

Service Department Sucks. After explaining what the problem was I took my car there on 2 separate days and BOTH times was given excuses as to why it was not fixed. read more

Took me explorer in for more issues Dante was real rude when it came to my concerns its a shame that this is the only ford dealership in the av. All I kept getting from them is that they couldn't replicate the issues even though I took pictures and showed them what was going on . Honestly if it weren't for Barrett I wouldn't go back hes the only person that actually take your concerns seriously. read more

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Dealing with Garrison was very easy I told him what I was looking for. He had a couple options and had them ready to test drive. He was very knowledgeable on the vehicle especially the technology side. He did everything he could to help read more

I usually do my oil and filter changes, but I always take my truck in for alignments. Tool my truck in a few months ago for an oil change and tire alignment due to an out of town emergency. Today I opened my hood to change my oil out at 3,000 miles just to find the cover missing. Sucks to experience this as it is a breach of trust and reliability. Based off the reviews, I should have researched prior to taking my truck in. I recommend you check everything in the hood prior to driving off. read more

Typical games: Looked at a car and was handed off to a higher level sales person. Quoted price was 31k. Then he tells me it has had a paint protection applied ("military grade") , anti theft markings on all the major assemblies, and a special "anti collision" device that flashes the 3d brake light . All this jumped the price up past 4 thousand dollars. Fact: Ford dealers use the term "military grade" and it means nothing (busted when they tried it on the 2012 pickups as having military grade aluminum) They keep trying the lie on everything else. Read about it here: https://melmagazine.com/en-us/story/what-does-military-grade-mean-marketing read more

Went to get my Mustang checked for squeaky brakes and a noise from the transmission tunnel. It was left with them for a whole day and they didn't even bother to look at the car. They simply just wasted my time. read more

Brian Miller is still the best salesperson -- honest, reasonable, and truly cares about customers.

This dealership intentionally mislead me regarding their ability to correctly submit documents regarding EV's and filing the EV tax credit. DO NOT buy a car here. read more

They lie and force overpriced worthless insurance on you, that you cannot cancel. You try to call and cancel, they never answer or return your calls. read more

I had a great experience today at Diamond Ford. Eric and Zac were absolutely wonderful. They showed me the Ford Bronco options, walked me through its features, and took me on a test drive further explaining its on the road features in depth, which I really appreciated. They made trading in my old car for a new one so much more pleasant and I can't thank them enough for their time and attention today. read more

Jonathan was above and beyond, young guy really willing to help me out, he was really open to listen my questions, and all the team was incredibly gently and professional, they went deep in the details and ready to respond all my questions... The car looks stunning!!! amazing clean and ready to go. High recommend Thank you very much read more

Horrible management (erick), they didn't care to be helpful with building my vehicle when order banks were opening. Anyone looking to build their Bronco stay away from this place, they are clueless! GO TO GALPIN! read more

I drove from Bakersfield to look at a used truck in their inventory. The internet price made it worth the drive. I met with Big Mike and did a test drive. Trouble started during price negotiations. I had been pre-approved by my credit union but they ran their own check for the options contract. I must have been approved for a high amount because they came back with the truck 17k higher than what the internet price was. Wow. The sales team jacking up the price with useless add-ons. Door protection, paint protection, anti-theft GPS, a blinking red light to prevent rear end collisions, all things I didn't ask for. This turned a 36k truck into a 53k truck. No thank you. I told them that I didn't want any of the upgrades they had listed. They removed some and came back. I told them but they still refused to remove all of them. Then the manager, Alex, came by to "help" with the negotiating and was a creep. He told my wife that she had "warm hands." He tried to tell me I was getting such a great deal (yeah dude, that's why I drove from Bakersfield) and that they shouldn't have to lower the price beyond where we were at. So, I ended up walking out of the dealership. Big Mike came out and asked if I'd buy it if they would remove all the upgrades. Nope, they lost all credibility in my eyes. In the end, I came ready to buy a 36k truck and they weren't willing to let it go for less than 42k. Avoid this place like the plague. Typical dealership nonsense markups and negotiations that are a waste of time. Listen to the other reviews here, too. I bought a truck in Valencia the same day. TLDR: they played stupid games and won no prizes. Update: Frankie from Palmdale called me the next day and was very polite and apologized for the situation. He offered the truck with free delivery and no add-ons. I declined because I already bought a truck but the apology was appreciated. read more

I recently purchased a used Ford F-150 at Diamond Ford and everyone I met with in the purchasing loop was just great - from the sales rep, sales mgr, finance mgr, and general mgr. They all were very friendly and always professional, answering any and every question I had, never with any kind of pressure. Through the entire process, I only had lingering issues about the extended warranty but their Customer Relations manager, Marissa, took the info I gave her, ran down the facts, coordinated with all parties involved, and got back to me with an agreeable resolution in just a few hours! Amazing response time!! I even had one follow up question and she ran it down and offered an agreeable resolution even faster than the first time. I highly recommend purchasing a vehicle at Diamond Ford, in Lancaster, Ca!! read more

Diamond Ford - A picture of my 2020 Ford F-150 Rocky Ridge edition - Car Dealers Near Me - Lancaster, California

If you're acknowledging my review then you should be returning my calls/emails and answering my questions. I emailed Edwin 3 times and left messages for Chance 2-3 times. It's been weeks and no response! Ignoring someone asking for more information like this like this is a big red flag. read more

I haven't purchased a vehicle from Diamond Ford, however I have my car there for service and I am basing my review off of my experience so far. Dan has been a great help and has given great customer service. Very communicative and quick to answer any questions I have had. Grateful for his help! read more

BUYERS BEWARE !! THIS DEALERSHIPS ARE CROOKS AND WILL STEAL YOUR MONEY IF YOU AREN'T PAYING ATTENTION !!! In summary, they will agree with you on a set price verbally but when it comes down to signing on the dotted line they will add additional fees on top of that out the door price that you agreed on.. On 01/09/025. I called and spoke to Taylor over the phone about a 2017 Toyota 4Runner that I saw online. He mentioned to me that "my presence is my leverage" (as all dealers always say) I figured you know what Ill make the 1 hour drive up there and see what we can work out because I really liked this car. When I drove up there we began talking price, I made it very clear to him that before running my credit I wanted to talk about the listed price and agree on a OUT THE DOOR PRICE + dmv title and taxes only. I was made aware they had $2900 on top of the listed price for "ADD ONS" that the dealer took upon themselves to add to the vehicle before a purchase was made. I made it explicitly clear that I did not want to pay for those add ons and when they said that they couldn't remove them than I mention to them to give me a discount on the listed price to even out that cost. After spending over 2 hours negotiating back and forth with Taylor and his floor manager ( black older gentleman) we finally came to an agreement of the out the door price to be $36,200 + title and taxes. They than brought me a print out of the break down and I noticed there was an additional fee of $1800 when I asked them what that fee was they said "DONT WORRY ABOUT THAT NUMBER, THAT IS ON US NOT ON YOU" . Even though it seemed a bit confusing I trusted them, they even had me sign that print out document. When it was time to go to the Finance manager, where all the legal documents are signed. I thoroughly went through the Contract and noticed that on top of the $32,600 , which was the agreed amount, there were other hidden fees added, ultimately those fees added up to $1800 ( which is that number they told me not to worry about and made me sign on the print out) when I was Romero, the finance person, what that fee was and If I was being charged for that. He acknowledged that yes I was being charged that. I immediately informed him that that was not the agreement I had made between myself, Taylor and the black gentleman, which I believe was the floor manager. He then told me to wait at his office while he went to figure it out. At that point I was already at the dealership for over 3 hours and I was getting fed up with all the games they were playing ( there was more misleading things that happen that I am leaving out as it is not as important as to what is about to happen). I decided not to wait in the office and followed Romero , where he went and met with Taylor, The black gentleman, and the Sales Manager Reza Rejaeian. When I walked inside they all just stared at me without saying a thing. I then directed my attention towards Reza, and told him Why I was being charged an additional $1800 on the agreed price. He then told me I agreed on that fee since I signed the printed paper ( which was the one they misled me and said not to worry about that cost) . I told him that wasn't the deal and I Ripped the paper in pieces as it meant nothing and I was misled by manipulation. Than the black gentleman interuppted and said " but you agreed on the monthly payment" at that point I Told him the monthly payment is irrelevant as I told him that I first wanted to discuss the out the door price and not the monthly payment which was secondary. I then told Reza that this was not how you conduct business, that this is shady way of doing business and people are putting their trust on them only to be screwed over on the back end. Immediately at that point Reza began yelling at me saying He didn't care! I told him I no longer wanted to buy the car and and that I was going to report him and write a review and then began shouting GET OUT OF HERE!! GET THE FUCK OUT I DONT CARE! to anyone still reading this, please stay away from this dealer. They will rob you! THEY R THIEVES read more

DIAMOND FORD SERVICE DEPARTMENT I have received car service and maintenance from Diamond Ford for approximately 2.5 years, and all my experiences were absolutely terrible! I would have never returned after the first visit, but it was the only option under my vehicle warranty, and there are no other Ford dealerships nearby. It was so much better before Diamond took over. Previously, service was handled in the "quick lane" building, and my service advisor, Keri Spencer, was amazing! I have nothing positive to say about any recent service carried out by Diamond Ford in their main service area. The service department /service advisor area is not only extremely uncomfortable, but it's not even functional for any purpose necessary. I'm pretty sure it was previously a back storage room closet or something. No one knows where to stand, if there is a line, or if you need to check in with someone. There is little to no space, so you're always in someone's way. There is nowhere to sit or set a cup, purse, or phone. Paperwork is stacked up in random piles that sometimes fall on the floor because the service advisors have a desk the size of a TV tray. The advisors themselves seem entirely overwhelmed. I can't blame them because it's a disorganized, free-for-all with random people/techs/personnel and customers walking in and out of the space. Their desk phones are constantly ringing, and the advisors are constantly running back and forth from their podium to the technician shop area for answers. The environment they are dealing with causes irritable attitudes. You can tell they are not happy to see you when you arrive. They never call me back with a follow-up, and I have never ONCE been advised of a "time" that I should return to pick up my car. To top it off, no one knows anything about automotive mechanics there. I mean, not even the basics. I have had numerous return visits over the same issue. Several were never solved and were nothing but a complete waste of my money and time. The car rental place they are associated with (in the Coldstone parking lot) is a joke. They have little to no TINY cars for selection and don't have a designated area to wash or clean the vehicles, so best believe that your rental will be filthy when you get it. I spent so many days without a car due to repeat service appointments, and for what? To never have the issues fixed in the end. Recently, I moved out of the AV, and "magically," the Ford service department I now go to fixed all three unsolved problems in a day. They even had a place for me to sit with the advisor. Diamond Ford is the absolute worst automotive service experience I ever had. It's just another representation of the customer service you will receive anywhere in the AV. read more

Diamond Ford is such a rip off. I took my SUV in to get diagnosed and the machine was down and he lied to me and Charged me the fee anyway read more

I will say that this dealership did reach out quickly when I inquired about this 2022 F 150. The advertisement says it has 174 miles on it. So I took the time to try to keep my business local. No longer. You see in 2024 a 2022 truck that has 6500 miles and some change IS NOT NEW. While I realise that the blackwidow package was going to up the price, I refuse to pay a new car price for a Used car. The floor manager said the truck was a demo but still new becasue it has never been registered. Hmmmmmm 6500 miles seems pretty used to me, but I digress. This is false pretenses or dare I say false advertising. I will continue to look for a truck, but I cannot see myself buying from Diamond Ford. My suggestion..... Don't waste your time. read more

Purchased my truck from Colley Ford in Glendora, CA, which is a small but family-owned dealership where I was treated with respect. Then, I started going to Diamond Ford Lancaster for service seeing as Glendora is a bit of a drive. Took five visits over several months to get my corrupted gateway module reprogrammed. After another visit, the cab of the truck smelled strongly of gasoline for several weeks. Oil changes and tire rotations take several hours. Often promised to have my truck back within a couple hours and that is always incorrect, which is an inconvenience to me and my team at work. I see that Diamond Ford opened a Palmdale location. I'm going to try one more time at that location. If I have the same terrible customer service, I'll gladly return to Colley Ford in Glendora. They treat you with a mom-n-pop shop style of respect and gratitude whereas Diamond Ford Lancaster gives you the "Where else are you gonna go?" attitude. This place sucks. read more

Management , not helpful at all. Bought a new car within the first month it wouldn't turn on and they couldn't help me at all. Pretty much told me I'm on my own and nothing they can do. read more

We've been to Diamond Ford a few times, always for warranty work and recalls, and never had an issue. We brought our vehicle in for more work under warranty in mid-November and the vehicle was there for 2 weeks. When picking the vehicle up we noticed scuffs and a deep scratch on one wheel. The wheel was noticeably dirtier than the others and looked to have possibly had something splashed/spilled on it that dried onto the wheel. This vehicle has been hand washed by me & garaged its entire life. I'm confident the damage occurred while in Diamond Ford's care. Unfortunately I can't prove it happened there and they can't prove it didn't. Unfortunate situation to say the least. We brought it to their attention before leaving and a week later, all they offered to do was wash the car. Obviously that's not happening as we've lost all trust and faith in them, so they won't be putting hands on our vehicles again. read more

One more star to add to the string of lonely stars this place earns for its abysmal service department. I am not sure what their problem is in general. Culture of service? Communication skills? Tech issues? Arrogance? Fix it fast. read more

At first I was skeptical because of the bad reviews but when I got there it was welcoming they helped me find the perfect car for me and my family at just the right price I have to say best experience in the AV hands down, and even though they are new to ford and the car game I have to give a huge thanks to my man TiVo and his management team. read more

I have not driven my F-250 diesel for over 2 years. Due to the batteries being dead, I had my truck towed to now, Diamond Ford for their replacement and all other maintenance services (all fluids and filter changes). My assigned Service Advisor, Barret Howle, gave me a quote of $672.75 to complete the battery service as well as all other services agreed to. The following day my service advisor notified me that my truck was ready. I arrived around 2 p.m. to pay the bill and take my truck home. When I was presented the bill, to my surprise and utter shock it totaled 1,140.22. AND I was never notified of this discrepancy until I arrived to pay my bill! I asked this service advisor why such of a discrepancy and he explained that he forgot to add the cost of the batteries. What?!!!, the very reason I had my truck towed there was specifically for the batteries. Also, this service advisor 'low-balled' the cost of the air filter on the estimate; estimate: $39.95; actual cost: $86.36. I paid the bill and assessed my truck; the dashboard showed a 'Low Tire Pressure' warning. I brought that to their attention and they stated I needed to drive the truck for a few miles and it would adjust. However, out of caution, they checked the pressure and said it was fine. When I arrived home I immediately called to speak with a manager to discuss this issue. I was forwarded to Eric Reynolds, "manager?", who sympathized with my situation and stated he would call a meeting with the all the service advisors. So the 'Low Tire Pressure' warning? The following day after I brought my truck home, FLAT TIRE! And had to have my truck towed again to my tire shop for the tire repair. It's been 4 days since I made my complaint and still no resolution. UPDATE: BROOKE FROM DIAMOND FORD CONTACTED ME AND STATED THAT SHE'LL BE REFUNDING THE DIFFERENCE IN COST OF THE ESTIMATE AND THE ACTUAL COST. I RECEIVED THE CHECK BY MAIL AS PROMISED! read more

Sad to see this dealer has gone down this horrendously. Came in on Wednesday wanting to trade in and get a newer vehicle spoke with the salesman Brian got my credit checked and after waiting an hour plus I was told I would be getting my numbers and offers in a call back at a later time. I was cool with it until about 3-4 days go by and I call back asking for an update since my credit was checked and hard inquires were made and I still had no info. I'm told on the phone the following Sunday that they would get back to me with info a few minutes later. It's been a few hours now still nothing. The lack of communication is outstanding what dealership doesn't want to sell cars? This one apparently. Please avoid business here only positive is the service side. read more

I'll give a full review of what happened to me here today with Eric soon with video and pictures. Smh Will definitely report to the BBB as well. read more

Was excited to buy a car here, but then I got the wrong price quote after they ran my credit. Then they decided to add an extra 3k of markup. Bad business. No will to negotiate the price. read more

March 2021 Took my 2011, F350 in that had just bought. When I bought the truck (from another dealer) I also purchased an after market warranty. Figured, since it's a Ford, why not have Ford fix whatever needed to be fixed. Gave them a list, and they pretty much fixed all but 2 things. 1) my door locks and 2) fuel injector. The fuel injector is my issue. Remind you, this was in March 2021. In August 2021, I went in to get an update for the fuel injector. Was told that in June that the dealership had changed ownership and it is now Diamond Ford and the since the change of ownership, that new parts had to be reordered. April 2022, I went in to check to see if my parts had come in. The lady that assisted me said that she wasn't able to look up anything, (basically because it's been so long) and that the original person (Daniel) was the only one that could do it, and he was gone for the day. So I just wasted my fucking time. In today's world, how come she wasn't able to look it up? Wouldn't it be in the system? Why is it taking so long for parts to come in? Are we still blaming covid? The shipping industry? My gripe isn't towards the young lady at all. I want my gripe to go to Diamond Ford and to Ford Motors. How long am I expected to have to wait??? What's going to happen if my warranty expires before the parts come in? Gripe for Ford Motors and Ford Parker in Az. Why dont they except after market warranties? read more