1. Trust Palmdale Honda

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Palmdale, CA

Trust Palmdale Honda

3.7 (95 reviews)
Open • 9:00 am - 9:00 pm

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Our retired law enforcement K9 enjoying our new Honda Pilot.
Alycia A.

I spent the entire day on Labor Day test driving SUVs with third row seats at multiple dealerships. By late afternoon I had decided I wanted a Honda Pilot, but I was at Honda in Lancaster (NOT this dealership) and the salesmen was so unpleasant to deal with that I didn't even get to sitting down and talking numbers, if I had to buy the car with him I wasn't going to buy a car. He was incredibly rude, and disrespectful (again that was NOT at this location!). I knew there was another Honda dealer in Valencia, so I started driving there. Thankfully my husband did a quick Google search and saw that there's a Honda dealer in Palmdale. I honestly wasn't too keen on the idea of giving the Palmdale/lancaster area another shot, but it was getting late, so we decided to give the Palmdale dealership a chance. I am so glad we went to Trust Honda in Palmdale! A salesman named Adrian Gonzales greeted me as I walked on the lot. Keep in mind, I was still in an exceptionally a bad mood from the dealer we had just left, so I wasn't as polite as I should have been. I kinda rudely made a list of my demands (I really should have been nicer) and he politely listened to me, gave me a cold bottle of water and offered me a seat in the lobby with air conditioning while he went and got a car that met my requirements. He was gone for a few minutes getting the car. While I was waiting I called my husband, who was waiting in our car in the parking lot, and jokingly told him I thought I was so mean to poor Adrian that I scared him off. I actually felt bad. I was so rude and frankly an absolute nightmare customer and he hadn't done anything wrong. While I was telling this to my husband I saw Adrian walking back towards me with a smile on his face. How was he smiling? I was so rude to him! Anyway, I decided to leave my attitude behind and I went on a test drive with Adrian, I wasn't going to tell him I had already test drove a Pilot with that other salesman an hour prior. The test drive with Adrian was by far the best test drive of the day and keep in mind, this was my 6th test drive of the day. He didn't spend the whole test drive talking nonstop and not letting me concentrate like other salesman had, he didn't try to annoy me with every random fact he had memorized about the car, he was helpful, he answered my questions, and tailored his sales pitch to focus on the things I cared about. He was a great salesman. So we got back to the dealership and I was ready to talk numbers, but I was NOT willing to let them put a hit on my credit until I knew the exact numbers. I take great pride in keeping my credit over 800 and I wasn't going to get a hard injury unless I was 100% buying a car. I knew that was a bit unconventional, and made me a bit of a hassle to deal with, but he was super polite and respectful. He was willing to do what I asked. I did a few more things that were likely quite annoying to have to deal with, but he handled every hurdle I threw at him like a champ and kept a smile on his face and stayed incredibly polite the entire time. By this time it was getting pretty late and I wasn't comfortable driving a car I had never driven (other than on the test drive); through a city I don't know, in the dark, then make the additional almost hour and a half drive home. Nope, not happening. So before we signed our contract I asked if we bought the car that night if we could come back the next day to pickup the car. It would have been almost three hours of driving for us the next day to pick it up, but I really didn't want to drive it for the first time at night. Adrian said we could, but then said he would be willing to drive it to our house for us. Wait, what, that's a really long drive! I thought there was no way he was serious, but he was. We went and signed our contract and charged our Tesla so it would have enough battery to get home and we drove home. Adrian called his wife and had her follow him in their car all the way to our house. And remember I said we stopped and charged our Tesla, that meant he had to sit and wait at our house for a half an hour for us to get there in addition to making the crazy long drive. We had told him that in advance and he was shockingly okay with it. Talk about going way above and beyond for your customers! I'm not typically fond of most car salesman and I'm an exceptionally challenging customer because I owned a used car dealership myself for many years and I have to say, Adrian was amazing! I wish I had him as an employee back in the day. He's exactly what every salesman should be, but very few actually are. He's amazing! So it turns out buying a car in Palmdale, of all places, actually can be a great experience and I thank Adrian for that 100%! Here's a pic of our retired law enforcement k9 posing for a pic in our new Honda Pilot.

Wow, what a complete joke of a dealership. I have been inquiring about their advertised lease of a civic. The first salesman told me that they had 3 in stock and urged me to make an appointment to come out the next day. I made that appointment, but before I hung up, I reiterated that these three cars were in stock and available for the advertised lease price. He assured me that they were. I decided to call the dealership and make sure that I was not going to waste a 45 minute drive. What do you know, the salesman told me that they only had one white model available. I let him know that I was told they had 3 in stock. He assured me that, no, they only had one white Civic available. I told him that I did not appreciate being lied to and told him I would take my business elsewhere. Five minutes later I get a call from the "sales manager" apologizing that I was upset. He let me know that they had one Civic available in gray! Three different answers from 3 different salesmen. I would not trust this dealership. I don't appreciate my time being wasted by scam artists and sleezy salesmen.

TLDR; dont come unless u want to be completely ignored, disregarded, and lose credit score for no reason Horrible experience. Ran a hard credit inquiry when i specifically instructed them not to. On text, too. Manager was supposed to call me back but never did and kept on delaying jt because they were busy. Been weeks and no call. I asked for their number and was ghosted. They dont answer at all and give the same excuse that theyre busy. i get it, but how r u sp busy that u cant respond for weeks....

Amber W.

It's in the name guys! "Trust" Palmdale was a great experience with Adrian Gonzales as our sales representative. These guys are straight forward and honest! Thank you for my beautiful Honda Accord Sport Hybrid!!

Scratches

They'll lure you in with a good deal and then finance will add a bunch of things that they don't even talk about because they rush through everything . Door protection is $995!? He never even mentioned it, if I never asked about it that would have been free money for them. So I'm leasing a Passport for 60k, and then (it was 55.8k OTD before they added a bunch of shit without telling me the cost. Final straw was the condition of the paint. I'd never come back, and I'd highly suggest you go somewhere else.

2025 Red Honda CR-V Hybrid
Mary M.

Trust Honda went above and beyond for my husband and I when we bought our brand new vehicles yesterday. Dustin, Jerry, and Dennis moved mountains for us. Jerry presented our loan options. Dennis oversaw the financing and gave my very bored teenage autistic son some candy and he darn near are the entire bowl on the poor man. Everyone listened to him with kindness and patience while he spoke in detail about helicopters. It's an aspect of his autism so I appreciate the kindness shown to him. Dustin officiated over the sale of two vehicles, staying late to ensure every detail was taken care of. To add to my very positive experience, he had a beautiful blue bow on my CR-V when the sale was complete, enhancing the joy I already felt. What a prince. Trust Honda has an exceptional team of professionals and I'll be sure to recommend them to everyone looking for a car. Trust In Dustin.

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Review Highlights - Trust Palmdale Honda

“After a short test drive we starting dealing for it and Steven helped us get to the price that we had in budget.”

Mentioned in 22 reviews

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Antelope Valley Nissan - My new car

Antelope Valley Nissan

(252 reviews)

Saturday (4/22) was definitely a tough, trying, and looooong day. It was time to trade in/ upgrade…read moremy ride or drive Jeep for a much newer vehicle. Drove from Vegas to make it happen. It was hard enough just thinking of trading my Jeep in for sentimental reasons (tears). 1st stop was a used car lot in Barstow, and we were treated really cool by a young man by the name of Moe. Unfortunately, he didn't have a hefty selection to choose from. Shook hands and off we went to spot no. 2 in Victorville- CarXchange. We were greeted courteously enough by a fellow whose name befalls me at the moment. He started off showing us a few vehicles and we test drove one that we were going to possibly sign off on; but we changed our mind & decided we needed more space. After letting him know we wanted to check out another car or two- Mr. NoName went completely cold on us. His initial courteous & professional manner took a left turn and never got right. Off we trekked to Palmdale for the Auto mall, noticed Apple Valley Nissan. I'm so very thankful that "third time's a charm" is true sometimes, because we met a real cool group of folks there, starting with Sebastian! Very polite and consultative in his sales approach- but most importantly he was extremely patient with us. Car buying can be stressful. You want to gain all the information you can to make a wise purchasing decision. Sebastian was thorough with information about each vehicle we were interested in- yet although he detailed lots of great points he didn't overstate his purpose. He seemed to have genuinely cared about getting us into a safe and reliable vehicle. Long story longer... The vehicle we ultimately chose was priced quite a bit higher than our original budget idea. I don't think anyone else could've talked us into going with the deal we made. However, his mannerism, professionalism, and once again- his patience is what we bought into. Other VERY honorable mention(s): Jackie (Sales Mgr I believe), who ultimately made the deal happen after quite a bit of back and forth. She smoothed it all out as well as she could on our behalf, and with a smile. Jennifer and Carlos (I think Carlos was his name), got us through the lot of paperwork associated with a car purchase. Both courteous, and cool too. All that said, I recommend popping on over to AVN. Go on & check them out if you're seriously considering getting a new/ used certified ride. ***Thanks again to the team! Your assistance was much appreciated!!

1st I want to say I purchase my vehicle here in palmdale in 2018 & always get my car serviced here…read morein palmdale. On Tuesday Aug 4th I got my vehicle serviced with oil change and tire rotation, they also did point inspection on my vehicle. After my inspection they recommended brake pads replacement. I allowed my brother to replace the pads, as soon as he proceeds to remove front tire, the lugs just popped off, meaning they weren't in secure. I called palmdale nissan dealership and spoke with Tony the manager whom did apologize, however the apologies didn't make me feel better nor did he suggest a refund on the tire rotation of $20. The reason why I decided to write this post is not get money back from serviced received, but to allow other customers to be aware of lazy workmanship. 0p

AV USED CAR FACTORY

AV USED CAR FACTORY

(5 reviews)

Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.

Camacho Mitsubishi - New car

Camacho Mitsubishi

(102 reviews)

We'd been looking for an SEL Outlander in Black for a bit now. We finally found one in Camacho…read moreMitsubishi. I researched dealerships in the 200 mile range from me other than being rated the best, Camacho was one of the most reviewed dealers in Southern California. We first sent an inquiry through email, had a follow up call that same day. I got lucky and spoke with Joli, she forwarded me all the details about the Outlander and answered all my questions. At Camacho, it was a great experience. The atmosphere was friendly and family oriented. Kyle the manager had periodically checked in on us to offer us food and drinks. Joli was awesome to work with she was upfront with all the details and had us laughing half the time. At the end of the day, we got an amazing deal. This was my wife's birthday gift, and she loves every bit of this Outlander. We also received a gifts from Camacho! We're very grateful! Thank you Joli and Kyle. This wouldn't had happened without you guys. This is the Mitsubishi to visit!

I am extremely disappointed with my experience at Camacho Mitsubishi. From my very first phone call…read moreon 8-18 until my son and I finally made it home 8-19 I was open, honest, calm, and upfront about my situation and what I could afford. After traveling 88 miles, my 6 year old son and I arrived at the car lot around 1 PM and were there until about 7:30 PM, in the heat. Amber was great over the phone, and Gustavo, the manager, was amazing. Amber offered to help get us home if things didn't work out, and Gustavo approved it. After Gustavo left early and Ricardo "Al" stepped up as manager, the entire atmosphere changed. Al aggressively told me, "WE ARE NOT GETTING YOU HOME." He then criticized Amber, saying she hadn't physically been there for two weeks because she was working remotely and questioning why she offered something "they don't do." At that point, I genuinely felt like I was being provoked and antagonized, even though I continued trying to remain calm -- in front of my son. Al also used the N-word three times during conversations with me and spent time telling me about being from the "40s hood as a gang member," being shot in Fontana, foster care, and having a Black foster mother. None of this was relevant to purchasing a vehicle, and it was extremely unprofessional. Saying his face is recognized in LA reason he does not do internet videos for the car lot. Like ok, I just want a car sir... Thankfully, Gustavo ultimately made sure my son and I got home with NO problem, exactly as he had approved. I sincerely appreciate him for that. I came there ready to buy a vehicle, not to argue or be disrespected after spending 6 1/2 hours trying to make a deal work. Al needs to humble himself and remember that how you treat people matters -- especially when you've been trusted to step into a management position. Gustavo and Amber, thank you for treating me like a human being. I wish the rest of my experience had reflected the same professionalism.

Camacho Auto Sales

Camacho Auto Sales

(155 reviews)

I had an AMAZING experience at Camacho Auto Sales! I have a…read morehigh debt ratio and didnt want to further damage my credit rating by going to dealer after dealer trying to get financing. I went to Camacho 1st because I knew they worked with banks as well as in house financing. First thing Jason and Sam did was run my credit. This allowed us to know my pre-approval price range. We got that number and I laid out my parameters for the vehicle I wanted and the payments I was shooting for. Sam walked me around the lot and we looked at some great cars. All were in my budget and specifications. I found the perfect car for my needs...2018 Ford Focus with 11k miles. Time to negotiate the deal came and I expected my payments to be slightly higher than expected because the car was much newer than I thought I would get. We got pretty close to my desired payment, about $75 more. I have no complaints about that. I was shown the car history, given full disclosure regarding accidents, previous owners and that it was a fleet vehicle. They hid nothing from me. This was my first car buying experience from a dealer. I have been in the auto industry for many years in the service department. I will say my experience was very good. I was treated with respect, not pressures, talked to like I was valued and had a few good laughs along the way. Sam did a great job. He was friendly and very personable and worked hard to make me happy. Jason was able to get me bank financing and broke up some of my down payment (at my request). I highly recommend Camacho Auto Sales for those that want a hassle free and fun car buying experience. Ask for Sam!

Joe from this Camacho made it happen for my husband and I. He is one of the best salespeople I've…read morepersonally met. He tells us straight up no bullshit. I will most definitely recommend his business!

Trust Palmdale Honda - autorepair - Updated October 2026

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