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    Trust Palmdale Honda

    3.2 (46 reviews)

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    John T.

    My first time purchasing with Trust Palmdale Honda and it was awesome! I had the pleasure of working with Jay, Jeff, Daniel and Dustin. Their customer service is 10/10! They helped me in acquiring my new Civic Type-R and I'm loving every minute with it. I would definitely refer any of my family and friends to Trust Palmdale or when I'm ready for another Honda, I will definitely come back as they made everything so easy and smooth. Thank you guys again!

    Raquel M.

    Thank you JG and Steven for helping me find and finance the perfect car for me and my family. The process was smooth and they answers any questions I had. I did not feel pressure to add anything I didn't want. We are completely happy with our purchase.

    Isaiah our salesman & Steven Manager Helped us out to get a good car that everyone has been wanting and they made it work for us am so greatly for these two gentleman that helped my husband and I. Definitely will be recommending our family and friends to look for these two they really are nice thank you once again Isaiah and Steve your the best

    Lowered the price, supposedly. Then require a bunch of useless after market that's not on the price. Bad business.
    Justin W.

    Wow! So they lower the price on the used car. Then they require you to have $3000 in stupid aftermarket accessories. Some sort of vehicle tracker. Some sort of ceramic. And one other item. The ceramic is a joke at any cost. Unless professionally done. Which it isn't. The car has scratches. Yes. It's used but you do a paint correction then a coating at those prices.

    Honda civic 2024

    Got a car yesterday baby!!!! I just want to give a shot out to Joey for helping me get a car better then I was expecting for the same cost down and monthly.. Joey,Johnny and Dustin I highly recommend seeing if you're in need of a new reliable car. They will having you seating nice. Thanks again guys

    Honda HR-V Sport
    Steph P.

    Recently purchased my HR-V from Trust Honda & I had a great experience. The salesmen, Manny & Roland were helpful & knowledgeable. Also very grateful to Steven who was able to help me with trading in my Accord & helped me on the finance end. Definitely recommend this dealership!

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    2 years ago

    Dustin was a really nice man we bought a car from him and took 6 hours to get it but it's okay like we didn't need to rush.

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    Page 1 of 2

    Ask the Community - Trust Palmdale Honda

    Review Highlights - Trust Palmdale Honda

    Also very grateful to Steven who was able to help me with trading in my Accord & helped me on the finance end.

    Mentioned in 7 reviews

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    CarMax - Our shiny new used 2013 Prius V. We love it!

    CarMax

    (233 reviews)

    Bought an Audi q5 3.0 here and I love it. Can say that about carmax though. Carmax is Supposed to…read morehave a 150 point inspection. Their inspectors must be doing it with their eyes closed! First thing I found was that the rear view camera was Not working. Carmax stepped up and fixed it. Second thing was the Cabin air filter. I checked it because my wife was sneezing like crazy Every time she got in the Audi. Filter was absolutely dirty with some kind of nut shells black dirt. Third thing I found was a Dirty engine air filter. I mean as soon as I took it off, DIRT just started falling off it!! And the final thing So Far, we're the spark plugs. They say , and are proud of the fact that they do a 150 point Inspection! Well? If you're going to do an inspection you need to Open your Eyes to see. You need to Actually INSPECT and Not pencilwhip the paperwork. Finally, YOU need to have the Discrepancies FIXED! Finally, I would recommend to anyone looking for a vehicle here to get a mechanic to go with you if you can. Better yet tell the salesman you need more than 20 minutes for the test drive to have a mechanic or a person that KNOWS cars to look at the vehicle because I an NOT at all impressed with carmax's 150 point inspectors!

    Had a easy and great experience with Idris and Astrid ,they helped me every step of the way and…read morewould recommend everyone to request for them when trying to purchase a vehicle thank you once again Idris and Astrid

    AV USED CAR FACTORY

    AV USED CAR FACTORY

    (5 reviews)

    Great customer service awesome experience. From the moment I walked in they were very tentative to…read moremy needs and help me pick out a great used car a 2010 Toyota Prius. I just want to say thank you for making my car purchase easy and convenient. Thank you for being local to the area and again thank you for the amazing customer service. I would recommend your dealership to anybody who is in the market for a Quality used car.

    These people are crooks. Stopped by to look at some cars and got rushed into a sale. I was a little…read morevulnerable because I needed a car and fast but these people just took my money so fast without even getting any information from me other than my address. They told me because of my credit no one else would finance me and pressured into the sale. I was reluctant to sign the paperwork because they were charging me as if they car was brand new. After about a few days the car start shaking horribly and I felt ripped off the interior was all damaged and stuff missing inside the car but he assured me it ran well. Now within 3 days of my purchase I tried to cancel and return the vehicle but they would not return my money and only would trade me for another vehicle after a week of chasing them down. They would not show to their business after they sold me the car and one day I finally caught them there. They would only trade me a car as I mentioned and the second car was even worse the engine light, as well as other lights all came on the 3rd day but after I received that car. Again they would not show to their business or answer my calls. I got an estimate for the car that showed the transmission and motor were in bad condition and car needed about $3000 worth of repairs. I could not get ahold of them to return the car nor would they let me so I do not pay their excessive fees and they came and got the car. They then made up inflated charges to the tune of my whole down payment which is all the car is worth ($2000) and have the car and my money. By the way they change their business name often and move places of business as they are formerly known as Big Family Motors with horrible reviews. I offered to pay for the 2 months of car note I used it but the remainder should be returned to me. The car they sold me, that lovely piece of crap white 2013 Toyota Corolla in their ad photos. I wonder how many times they have sold it and took it back. They belong in jail.

    Toyota of Lancaster - Toyota of Lancaster

    Toyota of Lancaster

    (322 reviews)

    Amazing customer service, very responsive and helpful. Very large center with knowledgeable…read morerepresentatives

    This place deserves this negative review! My experience with Toyota of Lancaster was incredibly…read morefrustrating and misleading. I sold my Toyota Tacoma to them after being told the process would be simple and that payment would be ready in about half an hour. Initially, everything went smoothly. They inspected the truck, finalized the offer, had me sign all paperwork, transferred ownership, and took possession of my vehicle. At the very end of the process, we were suddenly told the check would not be ready until the following evening and would need to be mailed unless we objected. This was never disclosed beforehand. We specifically explained that I needed the funds from the sale immediately in order to purchase another vehicle. After pushing back and explaining that we had been told payment would be ready shortly, they eventually came downstairs with a check. However, what they ALSO failed to disclose was that the check could not even be cashed for 24 hours because it would take that long to clear their own banking system. So to summarize: They took possession and ownership of my truck immediately, but I was left without access to the money for the vehicle I had just sold -- and none of this was communicated upfront. Had they been honest and transparent from the beginning about the timeline and banking delay, I could have planned accordingly. Instead, I wasted additional time driving an hour to the nearest Comerica Bank only to discover I still couldn't access my money. The lack of communication and transparency is beyond unacceptable.

    Valley Auto Center - Let us brighten up your day!

    Valley Auto Center

    (43 reviews)

    BEWARE - very unethical dealership…read more The General Manager, Nicholas Douglas, came off as the epitome of a sleazy, gaslighting used car salesman. Here's the backstory: Over the phone, the dealership's sales lead Antonio and I negotiated a price of $8,500 for a Mitsubishi Mirage. Antonio said he'd put the deal together and call me right back. A full day passed, and I never heard from him. (Red flag #1.) I called back in and spoke to Nicholas, who reneged on the $8,500 price (red flag #2), but said I could still buy the vehicle for $9,200. I agreed and drove 90 minutes to the dealership. When I got there, the car was missing several of its advertised features, including run flat tires, Bluetooth capability, and keyless entry. Were I to purchase all these features from a third party after the fact, they would cost up to $3,700. For the keyless entry, Nicholas said he could bring over a specialist to add in the feature for $300. When I asked if he'd take that $300 off the price of the car, he refused, saying I "already had a good deal." I reminded him that he had already raised the price by $700 from Antonio's quote, and that this was before I was aware the car was missing numerous features listed in their online listing. Nicholas said he wasn't responsible for the listing's content because I viewed it on CARFAX, and not on the official Valley Auto Center site, which had the "correct information." I subsequently pulled up the listing on his web site, which, not surprisingly, falsely stated the car is equipped with run flat tires, Bluetooth capability, and keyless entry. I have attached a screenshot of this. Nicholas then doubled down on the sleazy, saying, "I've been in the car business for eight years, and this is the first time a customer has ever had a problem with the fact a vehicle was missing some of the features we listed online." He was literally suggesting that every time he's had to tell a customer the car they came in to see didn't have all its advertised features, they took no issue with this. When I challenged Nicholas on making such a ludicrous claim, he doubled down and said, "It's true, I swear on my children's lives." (So gross.) When I asked him to confirm that some of the car's other advertised features were accurate, he sidestepped, and said, "Look, this is a good car and you're getting a good deal. If you don't want it, don't buy it." I didn't purchase the car, and will never be returning to this dealership.

    Im Mike S, I bought a 98 Chevy Tahoe 4×4. I paid cash for the Tahoe. The manager there is a vary…read morerude individual, he is the meaning of a used car salesman. A great liar, customer service means nothing to him, it's all about the mighty dollar. They are vary good at putting a bandaid on the vehicles to get it to pass your inspection but watch out within a hundred miles, everything on your car will start having problems. He sells the cars as/is and has you sign a statement of that, you can't bring the car back if you have problems. Vary dishonest crook.

    Trust Palmdale Honda

    Trust Palmdale Honda

    (83 reviews)

    I'm very satisfied with my purchasing experience at Trust Palmdale Honda. Joey and Carlos were…read morestraightforward and easy to deal with. I went in to see a slightly used car. Instead, I got a great price on a new car. I I'll go see them next time I'm in the market for a Honda.

    Do not go here! These people are straight criminals. My daughter lives nearby, I live in Texas. She…read moreneeded to buy her first car on her own so I helped from afar. I found a nice '23 Accord on their website for $21,491 and had her go look at it. She loved the car! They told her she'd be around 15% interest (she has a 780 credit score). So she told them she'd was going to speak with me and come back the next morning. We arranged financing through USAA that night and she went back to buy the car. To say she was excited is an understatement. But when she got there, they had raised the price by $4000. They were unwilling to move on it. So she had to get another uber to go home, pretty upset. I called the sales manager to discuss it and he was rude and insulting, asking me if I had proof it was $21,491 the day before. He said they certified it 3 days before and that's why it went up in price. That may be the case but it was advertised for the $21k. They too were unwilling to even meet me halfway. Just a simple profit grab at the expense of a single female. Disgusting. So I called Lancaster Honda, found a certified '23 model with less miles. I negotiated with them and we settled at $21,250. They also told us about a 1.5% interest promotion Honda was having, something these jerks didn't bother to do even though they are also a Honda dealer. So we ended up getting the one in Lancaster, at a dealership that was nothing but kind, compassionate and very professional. I'm off to write them a stellar review now. This dealership needs to be re-named because "TRUST" is the absolute last thing that comes to mind.... Shame on this place.

    Trust Palmdale Honda - car_dealers - Updated May 2026

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