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    Camacho Mitsubishi

    3.1 (102 reviews)
    Open • 9:00 am - 8:00 pm

    Services - Camacho Mitsubishi

    Auto brake repair

    Auto engine repair

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    Camacho Mitsubishi Report

    Our experience with the service department has not been the best. We've taken our vehicle there for a few years now to be serviced and the rep we had never provided an update of what was wrong with our car. I would always ask him for the inspection report and it was never provided to us. About 2 years ago our breaks were almost out. We had just taken our car to be serviced and we were not notified by our rep. I made sure to notify the manager about this horrible experience. About 2-3 months ago, we took our car in for an oil change, and thankfully was provided with the inspection report but to my surprise, the rep had added to the report: ALL RECOMMEND REPLACEMENTS REPAIR SERVICES DECLINED AT THIS TIME I made sure to write a note on the paper that a call was NOT made to my husband or me. We like our car because it's great on gas but HATE that the only close Mitsubishi service is this location. I will be looking for another service place even if it means driving 45 minutes away.

    The front of the dealership and deceiving blow up doll.
    Robert A.

    Don't be fooled by fliers that get mailed out that say there car dealership will get you financed even with a bankruptcy, they contain very little information and when you call they give you even less information other than you have to come in to find out details or give you just enough details to give you false hope, this happens to be one of those dealerships. When I called this place after receiving one of those fliers I spoke to a lady named Victoria she asked about my financial status and after asking a few questions she said with my earnings and 800 down I would qualify for any car on the lot them sent me a link that showed the 210 cars on the lot (See for yourself https://www.camachoauto.com/ ) That link is what she sent me after she made that statement. I looked at the cars and there were no prices, so I found their regular website that did show the priced with the same pitured cars and they seemed to be some pretty high prices, so I called them again and Victoria answered again and I told her my concern that I would not qualify she would only say not to worry to come in, they do their own financing and I would qualify for any car I want. So I sent her the following text on the text number she sent me the link "Kristine, Here are a few cars stock #s I have been looking at, please tell me if any of them are in my ballpark please. Stock#'s P1576, 63093, 63099, M50002A, 63007, M4954A, M5007, M5013 or if you have any 2500/F250 or 3500/F350 in stock. Please let me know. Thank you. Rob A" Which were cars that were cars that were mid to high 20 thousands, I received no answer. So I drove to the lot which is a little over an hour away. I got there and met with the finance person Juan Sanchez. He was the one who delivered the truth that there financing is only good for cars of 13,000 or less. But anything more would take a higher score and more down than what I was told on the phone. So I made my understanding known from my phone conversations with Victoria on the phone and they corrected her statement on the phone that she was not correct and that they only have a few cars in that price range and they are high mileage vehicles. They gave me the proper emails to contact the managers about what happened. This to me felt like fraud. I called Victoria back and tried to tell me that she told me that there financing was only good for up to 12,000, so she didn't even know the right amount in het lie. I told her that I wouldn't have driven an hour to the dealership if she was honest because I was trying to get a bigger vehicle with a less mileage than my current car, which I told her on the phone before coming to the dealership. So all in all for those reading this don't fall for Camacho Auto dealerships fraudulent claims. They lied and wasted over 3 hours of my time. #Fraud

    Bad car
    Rayanna M.

    Went to buy my first car when I was sold a vehicle with bad brakes and a transmission ! They send out cars that have not passed the 101 inspection to the ground for sale, when I informed them I could not wait for it to be fixed they offered me another vehicle which when I test drive also has transmission issues. The manager Kylie is never present for his customers in person or over the phone making complications like these irritating as can be. I will never be doing service here and will be advising my friend and family in the AV to do the same. While I was there another customer was receiving her money back as well.

    Screen will not turn on after going out, takes a day or two to come back on. Dealership refuses to fix it .
    Zayra W.

    I bought a 2022 mitsubishi outlander here last summer and have had issue after issue with the electronics. Took it in twice already since the warranty covered it for the diagnostics and whatever repairs they supposedly did. The issues continue. Mitsubishi auto doesn't connect usb2 goes out for days once the screen is connected to it for the GPS. I almost had an accident because the electronic went out while I was using the GPS on the fwy looking for my exit. I tried taking it back for repairs a third time and this time the man at the service and repair told me the warranty expired and to run a diagnostics I had to pay outta pocket and that issues I explained seemed to be caused by me not by a lemon vehicle they sold me off the lot. I was refused service and when I contacted mitsubishi corporate they told me my stereo system and electronics all had warranty for 3 years still on them and that the fee was not to be charged since it's an ongoing issue and once diagnostics confirms it's the same issue covered by warranty fees are to be waived. Which Camacho mitsubishi is trying to avoid being responsible for. The 2022-2023 outlanders have faulty electronics and the screens go out and black for days. Other people have been having the same issue with theirs and I don't understand how they're trying to say I somehow have caused this issue in my vehicle when I have been ignored and the issue hasn't been fixed. I reached out to them on Facebook, they ignored that. I called Camacho they give me the run around. I paid off 2 other vehicles with them , but after this incident this will be the last time I ever buy anything through this scam of a dealership ever again . They take your money and sell you a lemon and won't repair anything unless you pay and pay when supposedly you had a good warranty on mitsubishi and that's what sold you in the first place. STAY AWAY FROM CAMACHO!!!

    My new VW JETTA! Thanks to Mario & the Camacho Mitsubishi dealership. :-) great , fast service!
    Ivana C.

    I needed a car. I have terrible credit ! I wanted a car that I actually loved and picked out myself. I was able to do in house financing. Mario at Camacho Mitsubishi was able to help me find my car easily! I took it for a test drive and was in and out within less than 2 hours. He is amazing and very kind! Mario has customer service, was very hospitable and had a great sense of humor. My sister is considering buying a car through him as well! He is a great asset to this company. 10 stars!! Thank you , Mario!! And thank you Camacho Mitsubishi!

    My new 2022 Mitsubishi Outlander

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    5 years ago

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    1 year ago

    Salvador was absolutely amazing after helping me with my purchase! They worked with my budget and still gave me a great deal!

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    11 months ago

    THANK YOU JR AND STAFF, for your prompt and thorough inspection of my beloved chariot, Peppermint Bark. PRB

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    Ask the Community - Camacho Mitsubishi

    Review Highlights - Camacho Mitsubishi

    “Never would I believe I would get the deal and the car I wanted, but I did from Camacho Mitsubishi and Joli Garcia's help.”

    Mentioned in 4 reviews

    Read more highlights

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    The Body Shop - Car returned undrivable.

    The Body Shop

    (100 reviews)

    The Body Shop did an amazing job on my car and their service is beyond excellent. Everyone is super…read morefriendly, courteous and kind. Dino and Rick went above and beyond to assist me. Thanks for a great job!

    I'm very disappointed with my experience at this body shop in Simi Valley…read more My car was there for about a month for repairs. The actual repair work came out okay, but when I got my car back, the rubber molding around my sunroof was damaged and hanging down. I rarely, if ever, use my sunroof, and this was not an issue before I brought the car in. When I brought it to their attention, they denied causing the damage but offered to order the replacement molding for me. I agreed and paid for the part. When the part came in, I discovered it was the wrong color -- gray/white instead of black, which is what my car has. I returned the incorrect part and was told they would see if it could be returned and that I could get my money back. Now they are telling me they will not refund me and that I'm stuck with the wrong part and need to come pick it up. This entire situation has been incredibly frustrating. Every time I went in, I dealt with Rick, and I constantly felt like I was bothering him or wasting his time just by asking reasonable questions about my own vehicle and the issues I was having. Customers should not be made to feel that way, especially after leaving their car with a business for a month and spending money on repairs. At this point, I'm less upset about the part itself than I am about how poorly this situation has been handled. Good customer service means taking responsibility, communicating clearly, and working with the customer to resolve a problem. Unfortunately, that has not been my experience here. Just wanted to update you I did cancel the $78 on my credit card ridiculous that they want me to pay for the wrong part that they ordered. The owner Dino called me up he left a message saying that he's going to put me to collections and this will go on my permanent record. I got to say Dino it's got to be a huge loser to try to get collections for $78 I don't need any of your business anymore.

    Camacho Mitsubishi - car_dealers - Updated October 2026

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