(A long overdue review, couldn't remember the name of this place!)
I don't like to leave anything less than a neutral review, so it is unfortunate that I cannot rate this place higher. Perhaps their service and quality have changed since I used them in 2009. I'd like to hope they have.
I chose this bakery off a list of bakeries that was included in the wedding package that I ordered at Luminarias. They were the first place I did a cake tasting and liked the samples of what I tried enough to know that it was good. My husband and I had a less than usual wedding cake request, which was that we wanted chocolate and banana cake (really, when have you been to a wedding that served that?!). The sample assured us that we'd be satisfied.
The real reason for the bad review is because not only did I order my wedding cake from them, but also my "grooms cake." No, I am not from the south. It just so happened that we were having our wedding a day before my husband's birthday and I didn't want it to be totally overlooked by his friends and family so I thought this would be a good way to include that. I ordered his cake from here because I figured since they were already delivering my wedding cake I could have them deliver this too. And this cake, because it was for him and because he is so special to me, was supposed to be a very special cake for which I paid outside of the wedding budget.
I wanted a TRES LECHE cake in the shape of a basketball jersey and with Lakers colors. I had them put his high school number on it and write something special from me on it. I provided numerous pictures of the back of a lakers jersey from different angles so they could see what I wanted. They sooooooooooooooooooo missed the mark. Not only did the cake look awful, but it was not very yummy. Maybe the phone conversation I had with the baker THE MORNING OF THE WEDDING better explains it.
9:45am wedding morning my cell phone rings as I am inside the mall (with bad reception) getting ready to get my makeup done. I answer.
Me: Hello?
Loud man on other line: Hello Stephanie, I call about your cake.
Me: Yes. And? (mind you this is my mother freaking wedding day!!!!!! My heart is RACING!)
Man: What kind filling you want in your tres leche cake?
Me: What do you mean what kind of filling do I want? It is tres leche. I dont know how its made I just want regular tres leche cake.
Man: (now yelling cause apparently my phone had cut up what I said) What kind of filling you want inside your tres leche cake?
Me: (now yelling cause I dont want him calling me the day of my freaking wedding to ask how the hell to bake the cake he told me he could make!) No filling. Just 3 milks! TRES LECHE!
(call dropped or he hung up)
(He calls back)
Me: Yes?
Man: What kind filling do you want in your cake?
Me: NO FILLING!!!! It is tres leche cake! I want three milks in my cake and that is it!!!!!!!
Man: You want strawberry or banana or peach?
Me: (now screaming in public!) I DO NOT WANT FILLING IN MY CAKE!
(phone is silent, dropped call again)
(Man calls back)
Me: LISTEN TO ME. STOP YELLING ME AND DONT ASK ME WHAT I WANT IN MY TRES LECHE CAKE!!!!!! I dont know how to make tres leche cake because I am not a baker, you are! Now make my cake and don't call me again!
Man: Ok.
Yes, sure I was exceedingly bitchy, but you'd have been too! Please see the pictures to see what my "special cake" looked like and what my wedding cake looked like.
The ONLY reason I did not give 1 star is because the wedding cake did taste good and from THE RIGHT ANGLE it looked as I'd wanted it to. read more