So when I moved from ny I was seeking a place for pedicures. I liked the ceiling here (I know random right) and also it didn't smell like chemicals. I've been here twice so far. Helen does an incredible job and I've seen her twice. The staff is friendly. It's clean however I think the towels could be replaced. They look dirty because they are old. Also they don't do an amazing job with regular manis and pedis in terms of drying. They left me out to dry lol I just sat there when they were done and no one told me when to get up or anything. I ended up smudging my nails as soon as I got home. Not everyone is getting gel and since I'm pregnant I'm not going to but I feel like there should be some kind of dryer for me. Overall it's relaxing and nice but also not the best experience that I was hoping for. read more

I have always personally had good experiences here, the nail tech ladies are very sweet (5 stars for helen, lyn and lea) however i felt like my daughter was not very well treated here. she is 4 and we had our first mommy daughter nail date. she was so excited to get our nails done together. it was clear to me that no one wanted to do her nails. after i watched the front girl try to get a few people to do her nails, one finally reluctantly and begrudgingly agreed to. after trying to talk me into gel for her a few times, they sat her as far away from my chair as possible. i could tell she was nervous. nothing was done to make her experience better or more comfortable, the tech put her polish on and then sat there on his phone. very disappointed this was her first experience. read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

2nd chance and wasted my time!!! Extremely disappointed. Made an appointment at 1pm Showed up 10 minutes early. Was told 5 minutes til that it would be 5-10 more minutes. 12 minutes after walked out because we made an appointment for a reason and needed to be done by 2pm. This isn't the first but it will be the last time they won't honor my appointment. For how expensive this place is you think they would appreciate repeat customers and honor appointments. To top it off the front desk person hid in the corner on her phone instead of being up and dealing with her overbooking her manicurist. If you want a place that will value you, your time and honor your appointments keep looking!!! This isn't the place!!! There are other places in Redlands that deserve support more!! read more

Hello, I come to Di Malano Spa because I have known Katie and her husband for over 20 years, and they are the only reason I continue to come here. Katie does amazing work with waxing and nails, and I have always loved her services. Unfortunately, I have now had two experiences where the front desk receptionist has caused issues with appointments, and it feels like there is an attempt to sabotage Katie's clientele. Today, I called at 10:16 to let them know I was running behind schedule, and the receptionist told me it was completely fine. When I arrived, I was then told that I had canceled my appointment, which I absolutely did not do. On top of that, Katie was told that I canceled as well, which was not true. It is extremely frustrating because Katie and her husband provide excellent service, but the customer service at the front desk has been disappointing. If it were not for Katie, I honestly would not return. read more

This was one of the worst gel manicure and gel pedicures I've ever had. Not to mention the hidden up charges. I came in with a gel manicure that needed to be filled, my nails were slightly rounded from typing on the computer. I was also missing two nails where they needed to add tips before doing the gel. They charged me five dollars for each nail tip to be replaced and charge me for what they call reshaping of the Nail, which is basically filing your nails and should be included in the manicure. Don't even get me started on my toes, it looks like my five-year-old son painted them. Also asked for opaque pink nails, and they look more like neutral brown. The total came out to $130, when I complained about my toes being very messy. She only took off $10 as she did not charge me for the gel on my toes. I should not have been charged for any of the pedicure. read more

I came in with a reference picture. My nails turned out even better! They are turquoise, cat's eye, chrome, geodes. They are backed by chocolate brown to really make them pop. Andy 1 freehand designed each nail himself. Which he does every time I go. My prices vary as to how intricate my request is. I never mind spending a bit more. Andy 1's attention to detail and customer service is unmatched. Every time I leave, I declare that set as my favorite...until next time that is. The shop is very professional. Music in the background sets a relaxing yet contemporary vibe. Reception is super friendly and accommodating. I love that everyone chats and jokes with one another. They love what they do. It shows. I won't go anywhere else. read more

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This was my first experience at this location, and it was wonderful! I was seated quickly, and I got a gel pedicure from Michelle 2. She was very kind, attentive, and did a great job. I would definitely come here again! read more

Cool lil nail spot. So cute and they do it all. Local and nice too. Prices are good too. read more

Di Milano Nail Spa - Inside is so pretty - Nail Salons Near Me - Redlands, California

Great customer service and my toes and hands always look great when I leave here. Such a nice looking place, I always feel relaxed and catered to when I come in for my appointments. read more

Katie and Andy1 always give top notch services! After getting my brows waxed with katie I always get the MOST compliments saying that they look "so beautiful!". I also love how my pedicure comes out when katie does it. Andy1 has done my gel nails and acrylic nails they always come out SO beautifully. Would definitely recommend both they do amazing services! read more

Andy 2 and Lynn are my favorite techs. I see them every two weeks and they always do an excellent job.

Service and hospitality were really great! The salon was nice and clean and the overall experience was welcoming and relaxing :)

Very welcoming as soon as I walked in. Staff was friendly. Hesitant to try Almond Gel shaped nails for the first time. But it turned out amazing! The color came out glazed just the way I even paint my own nails! read more

Di Milano Nail Spa - Almond Gel Nail - Nail Salons Near Me - Redlands, California

I showed her an inspo picture and Lyn did really good.Very gentle and friendly.I walked in and they got started on my nails right away.The vibes in there was really nice and friendly. read more

Di Milano Nail Spa - This is how my nails came out - Nail Salons Near Me - Redlands, California

20/10 great nails just wanted to update with pictures they provided amazing service for my graduation thank you guys again! read more

Having to go back three times for a 80 dollar pedicure is ridiculous. Quality here doesn't matter . Tried to give them the benefit of the doubt but deff will not be returning read more

If you come here you must request Jenny and Andy 1! They each take their time and do such detailed work. Our nails always come out perfect! We love them! Sonya and Anne also do amazing pedicures! I highly recommend this spot! read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

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Helen was absolutely amazing! Came to get some self care done and she was super nice and did an amazing job! Definitely coming back(: read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

I love this place Lynn is amazing very sweet & always knows what I want! The quality of my nails are always 10/10 we do luminary nails, and we love it every single time. read more

Absolute love! Went here for my baby shower nails and Tran did an outstanding job! They took me last minute to and I feel like people typically rush through when you're the last person. Tran did NOT and she said she had time! The customer service was amazing and the place was SO CLEAN read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

Michelle2 & Jenny did a great job. It was my first time coming here and I felt welcomed! I love that they give you their personal opinion on certain design so it could look even better! Would defff come back and make an appointment with them! read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

We spontaneously walked in to have a couple's pedicure. The service was excellent: friendly, efficient and very relaxing. We will definitely be going back for another pedicure and perhaps more. read more

You pay for quality here!!!! Got My gel x for the first time here and 3 weeks later they are still on, no lifting, and still gorgeous! The pedicure was amazing! I did my upgrades and spent money but it's worth it here! read more

I was never much of a nail girl but then I met Wendy and I've never looked back her efficiency, attention to detail, and artistic eye always gets me compliments on my nails! She does the best job at applying luminary builder gel and making sure it's super smooth and without lumps or unnecessary thickness so it still feels very natural and lightweight. Super sad that I am moving away soon and won't have Wendy to do my nails anymore! read more

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I'm so happy to have found this salon while staying in Redlands. Katy did my wax and Michelle did my mint pedi - they were both so kind and made me feel very comfortable. I'm happy with both services and plan to come back - it's easy to make an appointment online, too. read more

Went in for my first time as a walkin. Needed my nails done asap. My regular lady doesn't work weekends. Sat with Katie and got a regular mani. $35 but you don't get anything other than cuticle trim and color. No lotion, mini massage, etc. Was fine. Noticed that my nails chipped really fast so came back a couple days later. Kelly, the store manager, fixed them herself. LOVE Kelly. I want Kelly doing my nails all the time if possible. She was just so detail oriented. Came back another time and got a regular pedi and nail color change. $35 pedi with Star who was a bit abrasive. I like a gentler touch so will try to avoid Star next time (personal preference only) Sonya did my nail color regular polish change with French tip. She did a fantastic job. Most recent experience- walked in for nail color regular polish change again. Was seated with Katie again. Katie is nice and friendly. One thing with Katie is that she encourages you to tell her if anything is wrong on the spot. She will fix it for you. Color change is $10. French tip is $15. That's what it shows on itemized receipt so color change for regular polish with French tip is $25. I don't know if that's truly correct because have been charged differently at separate times so just make sure to clarify your bill when you get your nails done here. read more

Andy1 did my nails today, he did a fantastic job I love simple with some pop and these came out perfect, always such a great experience here read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

Service great! However front desk service horrible and she stated she is the manager. I came in for service my regular wasn't in I explain what I wanted and who was available. In the mist she was on her phone no smile. She stated she was the supervisor after I ask for a manager, on top of being told I'm going my job lady. read more

Di Milano Nail Spa - Front service desk - Nail Salons Near Me - Redlands, California

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My first time here and it was an amazing experience. Starr did my pedicure. She was nice, friendly, and took her time on my toes. They came out really nice ! Definitely will be coming back and requesting Start every time. read more

Literally in love with the outcome! I got cat eye on my nails and French tip on my toes and both came out. Absolutely fabulous I will definitely be coming back in two weeks and requesting Jennie for my hands. She just did an amazing job. I didn't get the woman's name that I was doing my toes, but those were absolutely fabulous as well. read more

Di Milano Nail Spa - Pedi - Nail Salons Near Me - Redlands, California

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I have seen several technicians and I am very happy with my manicure services! The place is very clean and they do great work!

Have came here in the past on slow days and they have always done a good job. Came for the first time on a Sunday when it was busy and waited about 30 minutes which is what I was estimated. I saw more people walk in, one was an appointment while the rest was not. After waiting another few minutes the check in clerk came up to me letting me know they were gonna bump me back longer and couldn't give me an estimate on how long but that it could be longer than another 30 minutes. Keep in mind I'm younger and the only Mexican is women in the waiting area at this point. Actually absurd and didn't seem to phase them when I asked why. Also I came in for an acrylic removal which usually takes them 15 minutes in the past but the people who came in after me were prioritized. read more

Superb services. Clean and wonderful amenities. My mom and I got the citrus and cucumber pedicures and manicures. Andy and Peter are the GOAT at making sure you feel relaxed and pampered. Hands and feet look beautiful and feel amazing. read more

Di Milano Nail Spa - Mom's manicure. - Nail Salons Near Me - Redlands, California

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Made an appointment for five pedicures and one gel manicure. Customer service was good. Everyone was nice; however, throughout the entire service, all of the nail techs continually tried to up-sale things to all of us. We all seemed rushed throughout our services even though the shop wasn't busy. My gel nails came out bumpy and uneven and my feet have crooked nails due to her cutting and "shaping" my nails. Others in our group also had painful experiences with the cuticle cutting and shaping. One nail tech seemed annoyed when it was mentioned to him that it hurt. One person was missing the base coat of polish and had painted skin surrounding the nail. For a little more than $300 for all of the services, I would expect much more. Very disappointed and none of us will be returning. read more

Di Milano Nail Spa - I've never seen or had bumpy gel nails before. - Nail Salons Near Me - Redlands, California

Salon is aesthetically pleasing. Great check in process and friendly man at the front counter. It is nice the little files are in separate clean bags but the parts that really matter - the metal cuticle clipper and metal pusher backer tool I watched the stylist use on the person before me then use on me. The items on the carts are visibly dusty and dirty. I watched two different workers finish pedicures and sign the sheet in the middle that they cleaned their chairs without cleaning them. If this salon stepped up the cleanliness measures it would be much appreciated. Staff is very nice but polish job on the toes was awful. The lady covered so much of my toe skin and didn't clean it up. She also used too much polish so it pooled on the cuticles and sides. The price is very expensive for this area. A basic gel manicure is $45 on natural nails. I would not recommend the $50 ($60 w gel) and higher pedicures as they are not worth the added expense. They put the different lotions on your feet and legs and then wash them right off. Stick with the $35 (comes to $45 with gel). Massage is very short compared to other salons. I personally work long hours on my feet so this is one of the most important parts of the service but it is lacking here. When the lady was taking my gel polish off my toes she got her dremmel tool on my skin. I understand accidents happen but if you read all of the reviews on here cuts and accidents are way too common. This as well as the bottles of fungus medicine at the register make me nervous to keep coming here. read more

Di Milano Nail Spa - Nail Salons Near Me - Redlands, California

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My pedicure was amazing!! Very welcoming staff and relaxing atmosphere. My tech, Michelle 2, was very sweet and she did a beautiful job!! Loved my experience and will be back. :) read more

I have been going to see Andy (nails) and Lyn (toes) for 6+ years. Quality is always top notch and they've bent over backward to accommodate me more than once. I highly recommend them both. read more

I wish we could give less than a one star rating. I went in to get a full set. My natural nails are admittedly short. I have had my nails done many times in many places. They charged $50 and the first nail came off within the first week. I went it to have it fixed and they still charged me and told me it was because my nail beds were short. Another nail came off a few days later. I went and had my nails done at another salon, my nail beds pretty much the same length and the nails stayed on for three weeks. Do better Di Milano. read more

I came here on 4/24/24 with my boyfriend last minute because he's never gotten a pedicure . His experience was good , he got his nails done by a middle aged woman with teal nails (which were so cute by the way ) Even my pedicure which was done by a gentlemen who works there , was good too . The only thing I can really say that bothered me was the fact that the young lady who did my nails seemed to be in a hurry . When I was getting my manicure done , I noticed she did not ask me what length I wanted to keep my nails at , I have always done my own nails , they are strong and have grown to a good length . Before I could say anything , she was filing away . Not a big deal , but this is where I feel I should've been paying more attention . After filing my nails , I noticed she did not dust my fingernails off , she started painting right over everything , I thought to myself , maybe this is normal? Maybe there's a process she's trying to do ? Surely she wouldn't leave it all under there Well she did. Shortly after that , she asked me if I wanted to do gel nails , to which I stated no . Since I had seen her paint clear polish over all the nail dust , I did not want to pay extra for gel polish to go right over that , but she insisted it would last longer , I stated that I was fine and no thank you again . She insisted again and so I just gave in and said yes (that ones on me ) She asked me if I wanted a design on my nails too , I said no thank you again , but her being persistent again , I just ended up saying yes again . When my nails were done , there was bumps and bubbles under my nails , and while they were only visible if you just took a closer look at my nails , it was still underwhelming for my experience and expectations . My nails started to lift two days after my nails had been done as well due to the fact that when she would apply the gel polish she did not apply it all the way down , I noticed when I would run my hand through my hair that my hair would get stuck under the polish (ladies , you know what I'm talking about ) I only gave two stars because my boyfriend's pedicure was nice and so was mine . But it's my nails that I wanted to get done and that's one of the other main reasons we went The point to all of this is , please speak up when you don't like something at a salon . In the end , it is my fault for not speaking up . My boyfriend wasted his money on this manicure that only lasted 1 day and I feel terrible about that I should have read more reviews read more

Di Milano Nail Spa - This is my only nail that lasted more than 4 days - Nail Salons Near Me - Redlands, California

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I brought my daughter in to get her nails done for Homecoming. I asked for a basic pedicure and for her to get a Dip with a tip, because she doesn't have long nails. We've done this before and it worked out great for her. They took her to the pedicure station and did both services there, while I waited in the front. When she was done she came up to show me and they ended up giving her a full acrylic set instead of what I asked for. He told me he had to because she didn't have any nails. That is why I had asked for a tip with dip. It's not as harsh on her nail bed as a full set and it isn't something we were going to keep doing. It was just for the dance. One of them ended up breaking on one side and it ripped part of her nail up with it which was very painful. They looked beautiful, but we unfortunately won't be back because we didn't get what we asked for. read more