Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

DJ is the man. Took my call, spoke to me professionally and showed up ahead of schedule. Highly…read morerecommend!

We have had RNR pool pros taking care of our pool for some time... they have dealt with about every…read moreissue! They catch the problem and communicate the solution and have it handled efficiently and professionally! Great pool company we have ever had! Our pool has never looked better!

We needed to drain our pool and wanted to take the opportunity to change our pool from a…read moretraditional chlorine pool to a salt water pool. Robert, George and team were excellent in providing us superior service, exceptional knowledge about pool services and made this transition easy and seamless. The also installed a new pool display that hooks up to our wifi and let's us control the levels, etc. They came out a few times to make sure we were set up and hooked up. Could not recommend RNR Service Solutions enough for any of your pool needs.

Do not use these guys. The owner comes out and is professional in getting estimates and review what…read morewill be serviced but the company, the technician, and the office is not knowledgeable and is careless when servicing pool. I've only been with them a month and there's been multiple issues with them. I would highly NOT recommend.

Update 2026: After 3 years I've terminated service with Tartan Pools. This last half year has been…read morenothing but problems for us. Vacuum busted, no big deal I get it things break but it took the tech 3 weeks to notice the vacuum wasn't working. It wasn't until I noticed a bunch of debris on the pool floor and then I had to notify THEM to come fix it. They recommended one other than the Pool Vergneugen and that thing just never worked, then replaced with a Vergneugen and it worked right away. Now just recently they cleaned the filter and recommended to replace it. Not only did they charge for the cleaning, but the charge to replace the four filters was over $630. The filters themselves are $200-300 depending on if you want to get them online or through Shasta Pools. Would've gave em the $100 most people want to install new filters, but I'm sure as hell not paying $750+ between a cleaning of filters that should've been replaced and then paying on top of that to get them replaced. Our pool is a cartridge system, so literally all they have to do is empty the skimmer baskets, balance chemicals, and ensure the vacuum is working properly. I don't have the extra maintenance of a sand filter and the system is hooked up to automation. We've been having an issue with the system running with air in it for about a month now. Paid for a flapper repair and they said everything was all fixed. Spoiler alert: it was not. They just don't care to validate that the system is working properly after a repair is done as long as they get paid. Today the main pump is running bone dry so I had to shut it down. I love Dominic as a person. I still to this day would trust him if HE did the repairs, but he doesn't do it anymore......and his office staff are clearly lacking on holding techs to satisfactory repairs. Very sad I liked this company.

I've had a great experience with Gilbert Pool and Remodeling. They're always punctual, send a text…read morewhen they're on the way, and let me know when the job is finished. I really appreciate the photos they provide after each visit showing the cleaned pool and the chemicals they added. Their communication, reliability, and attention to detail give me confidence that my pool is always well maintained. Highly recommend!

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

I've been using this pool company for weekly service, and they do a great job. They come every week…read moreand keep my pool super clean. I never have to worry about it. They also fixed my pop-up module. The repair was quick, and everything works perfectly now. Very happy with their service!

The owner personally came out and did my pool, and I couldn't be more impressed. He's extremely…read morefriendly and clearly an expert at what he does. He repaired my pumps, sandblasted, and acid washed the pool, bringing it back to life after sitting untouched for months. The pricing was fair, and the results were incredible. I won't use any other pool company again--this experience completely changed my perspective on what great service should be. 11/10 recommend!

We have been dealing with this company for about 5 months now. Jayson, Dru and Sid are amazing…read more This company knows what customer service is about. After talking to them they gave me help on why our pool wasn't filtering correctly. We did what they suggested and it helped. It got to the point that we needed them to come out and check it. Sid came out, found our problem and gave us pointers on what to do. We would recommend this company to anyone who wants good advice and excellent service. Chip @Barb Mesa az

We were pleased with the professionalism and the competitive pricing and have just hired this…read morecompany to provide weekly service to our pool.

Please be advised on selecting this company as a service for your pool. I was with them for over 3…read moreyears and just out of the Blue they stop service and stop coming to service our pool. I reached out and got no response. Not to say between the years I got multiple ppl in their company to service pool and dont know who to reach out to for follow up... Just really think twice before selecting them to provide service as they can potentially just drop you as a client for no reason!

Just moved to Gilbert and the pool in my house sat untreated for a good month. Needless to say it…read morewas a swampy mess. Andrew came out and had our pool swim ready in just a few days. Overhauled and tuned up our filtration system and he kept coming back until that pool was crystal clear. Fast, quality service, very friendly and very professional. I sent out requests to multiple vendors and Andrew was the first and only one to respond with personalized and detailed pricing and service information. His pricing was very competitive. They might be a new company but these guys obviously have years of experience.

Shoutout to Cameron and the Southwest Spas team. I was shocked with how easy and painless the…read moreprocess for getting my first hot tub was. I have never purchased a hot tub before and had no idea how the process worked. Cameron came out to the house to advise me on the whole process, where the best spot for the hot tub to go, how the electrical works, and DIDN'T TRY TO UPSELL ME. It's really important to me that I gave Cameron my budget and lifestyle and he helped me select exactly the hot tub I needed and didn't try to get me to buy one outside my budget. He also stayed in contact with me through the whole process, was my direct point of contact from beginning to end, and I had a perfectly working hot tub installed in less than 2 weeks! I was given full instructions on how to take care of my hot tub in an easy and clear way. My spa has been a lifesaver, and Cameron/Southwest couldn't have been any more helpful in the whole process. I feel like a hot tub expert now. I'm a customer for life!

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.